Looking for Answers about samsung SCH-M828C?

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Thanks for reaching out!

Unfortunately, we do not have any information as to when or if the Precedent will be getting Gingerbread but please check back for updates or visit www.samsung.com for news.

If you need additional support please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Hi elmozoey,

Thank you for your inquiry. We understand that you forgot the password to your voicemail and you would like to know how to change the password.

It appears as if your question is not within our support boundaries and would be better addressed by your service provider. Issues such as billing and minutes/data used, unlock requests and unlock codes are handled by your service provider.

You may reach TracFone at 1-800-867-7183 for further assistance.

We appreciate your continued interest in Samsung products.

Hi dest,

Thank you for your inquiry. We understand that you would like to know how to hang up one person on the three-way call without hanging up the other two on your phone, SCH-M828C.

Questions concerning the use of your handset are best addressed through your Service Provider.

TracFone Contact Information: 1-800-867-7183

We appreciate your continued interest in Samsung products.

Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by performing a soft reset: power down the device, remove the battery for several minutes, then re-insert and power up. Should this not resolve your issue, please contact Chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi there,

Thanks for your question!

To save a picture, just:
-tap on the menu key
-tap on application
-tap on messaging
-tap on inbox
-tap on menu
-select download attachment
Or you can just try to tap & hold the attachment
Note: please check on the menu or options if the attachment can be saved or not. For every picture that you saved, you can view it on the file or gallery folder.

If you want to use the downloaded ringtone to set as your personal ringtone on your SGH-i897 (Captivate) handset, then the ringtone must be below 300 KB.

Once you downloaded the tone, save it on the ringtones folder to automatically save them on the ringtones list. Then follow the steps below on how you can change the ringtone on the handset.

STEPS:

1. From Home Screen, Press Menu
2. Go to Settings
3. Select Sound and Display
4. Select on Notification Ringtone
5. Tap on the radio button on the selected tone
6. Press OK to save the changes.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
Thank you for your continued interest in Samsung products.
Samsung Mobile Technical Support

Hi there,

Thanks for reaching out to us for support!

Note: The below instructions assume multiple accounts have been configured and synced to the handset and a memory card is present.
Export/Import Contacts

-Press the Home Key
-Tap on Applications
-Tap on Contacts
-Press the Menu Key, More, and tap on Import/Export. Tap Export to SD card
-Tap Ok to confirm export

Note: The handset will export the contacts. it may take a few moments.

-Press the Menu Key , More and tap on Import/Export. Tap Import from SD card

Note: The handset will scan the memory card for the vCard files. If you have multiple vCard files, you may be prompted to select a specific file

-If the phone has multiple sources for contacts, you will be prompted to select a source to import under. Tap on Phone.
Note: If Phone source is not selected, the fields to assign groups will not be visible.

Assigning Ringtone or Group

-Go into Contacts, tap on a contact, press Menu Key and tap Edit
-Tap on Phone
-Scroll down to show fields for Groups or Ringtones. Tap on the desired selection and make the choices.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
Thank you for your continued interest in Samsung products.
Samsung Mobile Technical Support

Thanks for reaching out!

Unfortunately, we do not have any information as to when or if the Netflix app will be available for your device but please check back for updates or visit www.samsung.com for news.

If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Hello-

Thank you for the inquiry. Yes 32gb is the max it supports. Copy and paste this link into your browser for instructions. http://bit.ly/qKx4vL refer to page 97.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

Hi there,

Thanks for reaching out to us for support!

You can use the SIM card to move contacts between the SGH-T401G and the Galaxy Precedent- SCH-M828C. To do so, just follow the steps below.

(On the SGH-T401G )
To copy contacts, from the phone's memory, to the SIM card follow the steps below:
While in standby mode, press the left soft key for Menu
Select Contacts (2)
Select Contact List (1)
Highlight the desired contact entry, stored in the handset's memory, using the navigation keys
Press the left soft key for Options
Select Copy to SIM Card (9)
Select either Selected (1) or All (2)
Press the left soft key to Save the Contact to the SIM Card
Note: When a contact phone number is copied from the phone to the SIM card, the phone number may appear twice in the Contact list, depending on the Contact settings. All contacts which have been stored on the SIM card will appear with a SIM card icon to the left of the entry. Any contacts which have been stored on the handset will appear with a phone icon to the left of the entry

(On the Galaxy Precedent- SCH-M828C)
To copy contacts, from the SIM card, to the phone memory follow the steps below:
While in standby mode, press the left soft key for Menu
Select Contacts (2)
Select Contact List (1)
Highlight the desired contact entry, stored in the SIM card, using the navigation keys
Press the left soft key for Options
Select Copy to Phone (9)
Highlight the Phone Type, using the navigation keys then press the left soft key for Select
Press the OK key for Save to copy the selected SIM Card Contact to the Phone.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support

Hi DeJean,

Thanks for reaching out.

Please refer to the attached document for steps on using the security and password feature on the Galaxy Precedent SCH-M828C.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support

Hello and thanks for reaching out!

Unfortunately I do not have any information about this update yet. Check back with our website, follow us on Twitter or reach out to us on Facebook. As soon as we get information we will post it.

For additional assistance, reach out to our customer support at 1.888.987.4357 or follow us on twitter at twitter.com/galaxyssupport (@galaxyssupport) and twitter.com/samsungservice (@samsungservice).
Samsung Support on Facebook (https://www.facebook.com/SamsungSupport)

Thank you and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi there,

Thanks for reaching out for support.
Please try a soft reset.
1. Power off
2. Remove the battery and leave it out for at least 30 seconds
3. Insert battery back into device
4. Power back on and evaluate

If the problem persists, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

When you have the contact info on the screen for the person you would like to assign a ringtone, select the menu icon (far left). Then choose "options". One of the options offered is "Select Ringtone"

Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!