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Q&A home TracFone Q&A
SCH-M828C

Customer questions and answers for
SCH-M828C

Customer questions and answers:
382 Questions
 | 
387 Answers

Customer questions and answers for samsung SCH-M828C

Question

My phone (build number FROYO.EH03) cant focus close up in order to read bar codes. What do you suggest?

asked 1 year, 3 months ago
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shepb
44260
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 1 year, 3 months ago
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SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do you turn off the predictive text?

I just bought this phone, and as of right now I hate it.The keyboard is way to small for an adult size finger.It types words that Im not trying to type,the screen keeps locking making it hard to end phonecalls fast. How do I find out how to use this phone?The booklet is limited to basic functions.
asked 1 year, 3 months ago
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TommyPickle
Richmond,Va.
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 1 year, 3 months ago
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Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

i was worndering if the samsung T528G or samsung Precedent actually talk wwhen you receive a incoming call etc

asked 1 year, 3 months ago
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jeffndirish
home
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

my phone is stuck in lock mode the touch screen will not work

i have had it two days , seem to have been Perfect other than me learning to use it .......I charged it today , after charge it rang and it will not unlock
Tags: trouble shoot
asked 1 year, 3 months ago
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klysher
louisville, kentucky
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
-3points
0out of 3found this answer helpful.
Question

is your femtocell ubicell device avaialble for purchase in the us

I have a samsung galaxy sch-m828c. Purchased it September 2011. Reception has been somewhat decent, but not great. Since January 27, At my house I have no reception at all most of the time to very poor reception sometimes. I have to drive several block before i get some decent reception and to find out if I have messages, which I hope my clients left when they couldn't get me. I have read about femtocell and understand samsung has a device called ubicell which I would like to purchase but don't know where. Please let me know if it is available for purchase in the US and where. Thank you.
Tags: femtocell
asked 1 year, 3 months ago
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patriciafl
cape coral, fl 33914
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

where are my antennas located on the back of my phone

asked 1 year, 3 months ago
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jbarrs
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 1 year, 3 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Phone want charge

My Samsung precedent want charge.
Tags: repair issues
asked 1 year, 3 months ago
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vernard777
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out!

I suggest trying a different charger and outlet before we assume the phone is to blame. If you are still experiencing difficulties feel free to contact us again.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 2 months ago
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SamsungSupport13
SamsungSupport13
-2points
0out of 2found this answer helpful.
Question

Why do my calls go straight to voicemail?

Everytime someone calls me, they say it goes straight to voicemail. I would like to learn how to fix this.
Tags: features, how to use
asked 1 year, 1 month ago
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Username 
alleycatt
on SCH-M828C
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 1 year, 1 month ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

message="Low on Space."

My available space is 14.24 MB. I have deleted everything but what is necessary and still get this message. I get this message regarding my text messages also, even though I have only one stored. What do I do?
Tags: connectivity
asked 1 year ago
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Carolek
Georgia
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello-

Thank you for the inquiry. Please reach out to your service provider for support with that device. Tracfone provides direct support for all Samsung devices they carry. Follow this link to Tracfone support. http://bit.ly/AhELY4

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm
answered 11 months ago
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SamsungTech05
0points
0out of 0found this answer helpful.
Question

how do i get the most space for my apps?

Tags: applications
asked 10 months ago
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tboney
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

Please coordinate with your service provider with regard to this phone model.
Trac Fone ( 1-800-867-7183)

Note: Tracfone has their own technical support for their phones.

We appreciate your continued interest in Samsung products.
answered 10 months ago
Customer Avatar
Username 
SamsungJC
-1point
0out of 1found this answer helpful.
Question

Why is my phone malfunctioning?

the phone is having problems turning on and charging, plus when it is unplugged from charger it randomly beeps and vibrates like it's charging
Tags: battery, software updates, power
asked 10 months ago
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wasatipanda
florida
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

I suggest trying a factory reset. You will find this option under your privacy settings. Make certain you backup any data you do not want to lose prior to resetting using Kies.

If you need additional assistance, feel free to reach out to us on Twitter @samsungsupport for speedy responses in the U.S.

Have a great day!
answered 10 months ago
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SamsungTech2
0points
0out of 0found this answer helpful.
Question

I have attempted to setup my voice mail on my samsung precedent android phone. It gives me a busy signal and will not allow me to set up.

Do I have a faulty phone and need to return it or what am I doing wrong?
asked 1 year, 8 months ago
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Username 
ba2kc
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 1 year, 7 months ago
Customer Avatar
Username 
Samsung10
0points
0out of 0found this answer helpful.
Question

Where can I purchase accessories in jacksonville Fl at local stores?

asked 1 year, 8 months ago
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Username 
Anonymous
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that our customer support line would be better suited to solve for you in a timely manner.

Reach out to Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 7 months ago
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SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

everytime i make a out going call on the screen comes up a lock, how can i get that off

asked 1 year, 8 months ago
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jbirdwilliams
on SCH-M828C
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
It does the same thing to mine. What I found is the only way I can prevent this is by dialing the number manually, then before it connects, pull the speaker icon to the right, then lifting the dialpad up. It ends up on speaker, but at least I can have keypad access. You have to be fast, also.
answered 1 year, 7 months ago
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fingerssfv
Los Angeles
0points
0out of 0found this answer helpful.
Question

Samsung Galaxy Precedent: how can i get repeat notifactions regarding text and v.m.?

asked 1 year, 8 months ago
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audraphone
minneapolis, mn
on SCH-M828C
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 7 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

I need a user guide. All the web sites give me a run around. Please give me a link directly to it.

Tags: user guide
asked 1 year, 8 months ago
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bobheiple
la, ca.
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://img.deviceanywhere.com/tracfone/pub/25089/docs/UserGuide.pdf

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 1 year, 7 months ago
Customer Avatar
Username 
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

HOW DO I GET A PRINT OUT OF WHAT ALL THE ICONS AND SCREEN ITEMS REALLY MEAN?

asked 1 year, 8 months ago
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Username 
farrellkevinr
work
on SCH-M828C
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 1 year, 7 months ago
Customer Avatar
Username 
Samsung10
0points
0out of 0found this answer helpful.
Question

HOW DO I SYNC FROM MY CONTACTS ON OUTLOOK TO MY PHONE

I AM USING KIES.
asked 1 year, 7 months ago
Customer Avatar
Username 
Anonymous
HOME
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 1 year, 7 months ago
Customer Avatar
Username 
Samsung10
0points
0out of 0found this answer helpful.
Question

what do the icons mean in the top left corner

asked 1 year, 7 months ago
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Username 
pennysue
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

Feel free to ask us anything on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 1 year, 7 months ago
Customer Avatar
Username 
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

My Samsung Galaxy Precedent isn't saving my contacts, how do I do this, after following the directions?

I have followed the directions via Straightalk interactive. I have followed the directions via the handbook. It says I don't have any saved contacts. Oddly enough, I can search for it, and find it; I can even favorite it. But it will not show up on my contacts list. Nothing shows up. Help?!
asked 1 year, 7 months ago
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mamalawmaster
Middleburg, Fl
on SCH-M828C
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by performing a soft reset: power down the device, remove the battery for several minutes, then re-insert and power up. Should this not resolve your issue, please contact Chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 1 year, 7 months ago
Customer Avatar
Username 
Samsung10
-1point
0out of 1found this answer helpful.
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