Customer questions and answers for samsung SCH-M828C
Question
Is there a network extender for this service?
I get poor signal at home. Same issue with Verizon. I have the Samsung network extender through verizon and it works well but it is not doing anything for my precedent. Is there a solution?
asked 1 year, 5 months ago
Username
tony4one
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there, Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
i have a galaxy precedent phone. is there a way that an alarm notifies me more than once when i have a text or call when i don't answer
is there some way i can make/save notes that can be reviewed from time to time. the manual i have doesn't cover everything i need to know
Tags: notifications, notes
asked 1 year, 5 months ago
Username
sdw1956
texarkana, texas
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there, Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time. For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
how do I transfer pictures I received of the holidays in my text messages to my phone so I can share
asked 1 year, 5 months ago
Username
Diane01
32968
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there, Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
My brother tried to get in to my phone and failed. Thus making it ask for a username and password. I've tried the one i use to get in the the smart talk website Does not work. i go on my home Pc Log in to smart talk Works fine. What do I Do??????
Tags: locked out
asked 1 year, 5 months ago
Username
DarthVirc
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there!
Thanks for reaching out to us for support! If this is in regards to the passcode to access the device, the default phone lock code of your phone is "0000" or "00000000". If the default phone lock code did not work then we can do a reset on the phone. If a factory reset is necessary, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
why can i not slide the unlock bar on the home screen
asked 1 year, 5 months ago
Username
catinarenee
tulsa, ok
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question!
Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.
If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
can I sync the samsung galaxy precedent phone with microsoft outlook contacts? How?
asked 1 year, 5 months ago
Username
WStivers
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hello,
You can setup your Outlook account via Exchange server. You'll need to do this through your email identity. Please refer to the link below for steps on syncing email on the Galaxy Precedent.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
what do the different icons mean? Is there an icon glossary available?
asked 1 year, 5 months ago
Username
dancersmom1962
dancersmom1962
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there, Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
how do I connect to my cell phone to my wireless router
asked 1 year, 5 months ago
Username
martha103
Florida
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
My phone cannot obtain my router's IP address. How do I correct this?
asked 1 year, 5 months ago
Username
martha103
Florida
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
My galaxy precedent keeps freezing up. I do not have any apps downloaded. I have done the factory reset several times. Help!
asked 1 year, 5 months ago
Username
Sunshine2512
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/ or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
is the Samsung Galaxy Precedent getting the Ice Cream Sandwhich update?
just curious.and if it is will it automatically update to it?or do i have to manually install it?also will i have to back up my data(such as contacts and apps)?
asked 1 year, 5 months ago
Username
Lockecole21
Columbus,Ga. 31903
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out!
Sorry but I cannot speculate on unreleased products or updates at this time.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
Why my phone keep telling me that my storage space is getting low?
I spoke with a representive once before about me not receiving text messages. I as told that I needed to uninstall some app and move some to sd card. It helped at that time but now I'm getting that message again and there are no apps in the phone nor has any updates been made. Where is my storage space going? How do I prevent this problem in the future?
Tags: storage space
asked 1 year, 4 months ago
Username
ChocolateThunda
Columbus, GA
on SCH-M828C
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!
Regarding your concern, please try to delete apps that you don’t use as well as delete your browser history/cookies/data/cache as well as your Android Market cache to free up space.
If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.