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SCH-I800

Customer Questions & Answers for
SCH-I800

Customer Questions & Answers:
1,419 Questions
 | 
1,490 Answers

Questions & Answers for samsung SCH-I800

Question

where is serial number

asked 3 years, 5 months ago
athensdoc
on SCH-I800
0points
0out of 0found this question helpful.
6 answers
Answers
answer 1
Check the back of the device or the box
answered 2 years, 3 months ago
PennsburyKid2011
Langhorne, PA
0points
0out of 0found this answer helpful.
answer 2
This is located on the box or if you go into settings and about tablet it will provide the serial number.
answered 2 years, 4 months ago
kaglione
RI
0points
0out of 0found this answer helpful.
answer 3
You can finde the serial number on the box the tablet comes in. The serial number is also on the back of the device. It can also be found in settings. as last resort, you can just click on the settings icon and click about, that will give you information about your tablet including the serial number.
answered 2 years, 5 months ago
Luluhndz
Connecticut
0points
0out of 0found this answer helpful.
answer 4
if you cannot read the very tiny print on the back of the device, you can also find the serial number by going to Settings - About Device - Status - The serial number is the MEID Hex number shown there.
answered 3 years, 4 months ago
robmorg
Pennsylvania
+3points
3out of 3found this answer helpful.
answer 5
This isn't a phone and there is no battery compartment. The serial number is the MEID HEX number on the back of your tablet. (MEID was created to replace ESNs, whose virgin form was exhausted in November 2008.) For example, it may start out as A00000...
answered 3 years, 4 months ago
EMKJ
+2points
2out of 2found this answer helpful.
answer 6
Hi!

The Hexidecimal number or HEX or ESN number is located at the inner back of the phone when you take the battery out.

Thank you for writing us!

Samsung Technical Support Tea
answered 3 years, 5 months ago
SamsungSupport12
-2points
0out of 2found this answer helpful.
Question

how do I use the front facing camera for yahoo messenger or skype video chat?

asked 3 years, 1 month ago
bellet915
on SCH-I800
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
install the required software for yours front camera of yours tab....
answered 2 years, 4 months ago
haque
hyderabad
-1point
0out of 1found this answer helpful.
answer 2
I suggest you use oovoo for video chatting, it has a "use front camera" option so it should work better until these apps have native support for front facing cams...
answered 2 years, 8 months ago
rubydreamer
0points
0out of 0found this answer helpful.
answer 3
You can't it will only work for still shots. It's a feature that was supposed to available and isnt. Honeycomb is supposed to take care of it if it ever gets here. I am not counting on it for galaxy tab.
answered 3 years ago
TerrysTech
Wisconsin
+1point
1out of 1found this answer helpful.
answer 4
Hi there!

Thank you for your inquiry. Once you download the yahoo messenger application and a skype application it should be automatic.

If you are having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung5
-1point
0out of 1found this answer helpful.
Question

Unable to connect to pc

Unable to connect to pc
asked 3 years, 3 months ago
BSwanson
on SCH-I800
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
On Wireless and network in Settings, Go to USB Settings. Be sure to check Ask on Connection.
answered 2 years, 11 months ago
orangeca
0points
0out of 0found this answer helpful.
answer 2
I had the problem with my XP machine but not my Vista laptop. Otherwise the procedure described above worked. Apparently the Galaxy tab transfer software is not compatible with Windows XP.
answered 3 years ago
Jaay
0points
0out of 0found this answer helpful.
answer 3
Thank you for your inquiry. I have here the information on how you can sync/connect your device to your computer. This is for transferring media files between your PC and your Galaxy Tab.

> Connect the phone to the PC through the USB cable one the box with the phone
> Make sure USB mode is on mass storage
> How to change USB mode:
> From home screen, tap setting
> Select wireless and network
> USB settings
> tap on mass storage
> When USB Connected screen appears tab mount
> on the computer select open folder to view files
> select DCIM folder
> select camera
> then copy paste the pictures to the PC
answered 3 years, 3 months ago
Samsung10
-1point
0out of 1found this answer helpful.
answer 4
Hi there BSwanson,

Thank you for the inquiry of your Samsung Galaxy Tab (SCH-I800). If you are try transferring files to the computer or vice versa, you may try these steps below.

> Connect the phone to the PC through the USB cable one the box with the phone
> Make sure USB mode is on mass storage

> How to change USB mode:
* From home screen, tap setting
* Select wireless and network
* USB settings
* Tap on mass storage

> When USB Connected screen appears tab mount
> On the computer select open folder to view files
> Select DCIM folder
> Select camera
> Then copy paste the pictures to the PC

Thank you for choosing Samsung,
answered 3 years, 3 months ago
SamsungSupport13
SamsungSupport13
-2points
0out of 2found this answer helpful.
Question

how do i receive a picture text msg and send one, receive or send calls also ?

asked 2 years, 9 months ago
Anonymous
45433
on SCH-I800
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
You can add messaging to your account on verizon (I did, but be warned, it DOES add to the monthly bill)

As for calls, I'm currently using GrooveIP (which uses Google Voice) to make calls, it does cost to buy the app but so far its rather decent (Galaxy Tab is no phone, but it does have the speakers as well as a mic, so it does work)

More info about that can be found on the market area for GrooveIP.
answered 2 years, 8 months ago
rubydreamer
0points
0out of 0found this answer helpful.
answer 2
It's not a phone, so you can't make and receive calls.

Use the "Messaging" App pre-installed in your Galaxy's App collection to send/receive text messages with attachments. Remember to use the correct device "phone number" which you can verify in MENU>SETTINGS>ABOUT DEVICE>STATUS.
answered 2 years, 9 months ago
TommyPF
SoCal
0points
0out of 0found this answer helpful.
answer 3
Hi!

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

my tab is having trouble connecting to my home wifi

It goes between saying remembered and disabled
asked 3 years ago
mishelchaz
on SCH-I800
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Hi mishelchaz,

Thank you for your correspondence. We're sorry to hear that your having issues using your phone.Try to do a soft reset on your phone.

Soft Reset: Turn of the phone. Remove and put back the battery after a couple of minutes (2-3).

Regarding your concern, setting a static IP address can help resolve issues when you are having difficulty obtaining an IP address from your router.

To assign a Static IP address to the device, please follow the steps below to assign a Static IP address:

1. From the Home screen:
2. Select Menu > Wireless and network > Wi-Fi settings > Menu > Advanced > Check mark Use static IP

NOTE: If would want to manually type in a Static IP address. You would need to populate all settings (Gateway/Netmask/ DNS 1/DNS 2). The easiest way to retrieve this information is from a PC already connected to the router.

If it still won’t work, we would be glad to give you further assistance. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents. Have a good day.
answered 3 years ago
SamsungSupport9
+1point
1out of 1found this answer helpful.
answer 2
Hi mishelchaz,

Thank you for your correspondence. We're sorry to hear that your having issues using your phone.Try to do a soft reset on your phone.

Soft Reset: Turn of the phone. Remove and put back the battery after a couple of minutes (2-3).

Regarding your concern, setting a static IP address can help resolve issues when you are having difficulty obtaining an IP address from your router.

To assign a Static IP address to the device, please follow the steps below to assign a Static IP address:

1. From the Home screen:
2. Select Menu > Wireless and network > Wi-Fi settings > Menu > Advanced > Check mark Use static IP

NOTE: If would want to manually type in a Static IP address. You would need to populate all settings (Gateway/Netmask/ DNS 1/DNS 2). The easiest way to retrieve this information is from a PC already connected to the router.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents. Have a good day.
answered 3 years ago
SamsungSupport9
0points
0out of 0found this answer helpful.
answer 3
Hi mishelchaz,

Thank you for your correspondence.

Regarding your concern, Sprint and Samsung have temporarily suspended the Samsung Epic 4G over-the-air upgrade to Android 2.2 (Froyo) as a result of issues experienced by a small number of customers. We apologize for the inconvenience while we perform additional software testing to ensure the best customer experience. Additional information will be provided when it becomes available.

We sincerely apologize for any inconvenience this presents.Have a good day.
answered 3 years ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

I cannot connect to my home wireless network in wi-fi mode

it finds network, i enter network key, gets stuck on obtaining isp address, then does scanning for second or less than disconnects
asked 3 years, 5 months ago
eppn2010
Massachusetts usa
on SCH-I800
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
It seems to come from the fact that the phone requests its previous IP address to the access point, without any discover message, whereas the lease has expired from the AP point of view...

The previous leases are stored in /data/misc/dhcp/dhcpcd-eth0.lease and /data/misc/dhcp/dhcp_list.

Samsung and Verizon will try and blame your router but it is the code in the Tab.

From XDA website
answered 3 years, 2 months ago
drew1266
0points
0out of 0found this answer helpful.
answer 2
Hmmm. I have WEP instead of WPA or WPA2 at my home. And my ISP also requires that I hard-code a DNS address on my devices (and I use 8.8.8.8 -- the Google Global DNS). So, I found my network, but had to click the menu button, then Advanced I think, and set it to Static IP, then all I filled in was the 8.8.8.8 DNS. I then let it connect with the WEP key password on the bottom of my DSL router, and off it went authenticating me. I offer this to you as a suggestion. Your experience may vary.
answered 3 years, 4 months ago
supermike
0points
0out of 0found this answer helpful.
answer 3
Regarding to your concern, since the phone is trying to obtain the IP address and you have the correct network code but still it’s not letting the phone to connect to the router, and then it would be best to contact the manufacturer of the router to ask an assistance connecting the device. There might be some configurations or settings that you will need to do for successful connection.

Samsung Technical Support
answered 3 years, 4 months ago
SamsungSupport9
-1point
0out of 1found this answer helpful.
Question

Why will the tablet not allow me to watch movies I purchase when I connect it to a TV.

The Tablet will not allow me and my family to play movies that we purchased from Blockbuster or samsung media, it just puts up a black display on the connected TV and says tv output not allowed. This really sucks and frustrates me since I purchased the movies and should be allowed to view any way I want to like a DVD.
asked 3 years, 4 months ago
warlock
scottsdale, Az
on SCH-I800
-1point
0out of 1found this question helpful.
3 answers
Answers
answer 1
The real problem is that Samsung does not support playing videos (even from Samsung Media Hub) on the Samsung Galaxy Tab via the Samsung Multimedia Dock. In other words, when Samsung designed digital copy protection into the Multimedia Dock, if forgot (???) that its own Media Hub video portal generates digitally protected media. Thus far, the only source that I have found (and I have been experimenting heavily at my own expense!) is rolly.com.

Note: The Blockbuster service for Galaxy Tab *ALSO* generates digitally protected media; however, it allows you to download separately to multiple devices so, while you can't watch the video from the Galaxy on a large-screen HD TV (e.g., on Samsung's HD TVs or Samsung's HD PC monitors - seriously!), you can download it to a PC and watch it there. It means that you have to download the HD video multiple times. Also note: In spite of what some persons at Blockbuster Customer Service may claim, you CANNOT copy the video from the Galaxy Tab to the PC or vice versa (the copy protection scrambles the video); you MUST download it to the devices individually.

I know that this is not what you wanted to hear but I'm something of an early adopter and wanted to explore this in detail so that others wouldn't have to go through what I went through.
answered 3 years, 3 months ago
ElConde01867
Spring Lake Heights, NJ
0points
0out of 0found this answer helpful.
answer 2
The tablet wil never allow watching movies on another screen you can only view them on the tablet itself. This is frustrating.
answered 3 years, 4 months ago
warlock
scottsdale, Az
0points
0out of 0found this answer helpful.
answer 3
This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through email correspondence.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
answered 3 years, 4 months ago
SamsungBryanA
0points
0out of 0found this answer helpful.
Question

Hi - I have a Galaxy Tablet - I have a question regarding recharging via the USB cable

Hi - I have a Galaxy Tablet - I have a question regarding recharging from USB, I have the USB-to-Tab cable. I can't get the tablet to charge from any USB source (computer, USB adapter, battery-based USB source, etc). The only USB source it will charge from is the USB power adapter than came with the tablet.. ALL other USB power sources seem to fail. I see a volt symbol surrounded in Red in the indicator area. Clearly the tablet must be able to recharge from a standard USB source???? How??
asked 3 years, 4 months ago
GalaxyWen
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I just talked to Samsung, the status is wrong.. it does and is in fact is charging as I type this from the USB port but it is a trickle charge rather than a rapid charge like when plugged into the wall outlet. The status in Settings --> About Device --> Status is wrong..
answered 3 years ago
kodeman
Portland, OR
0points
0out of 0found this answer helpful.
answer 2
Hi GalaxyWen!

Thank you for taking the time to inform us of the issue concerning your Samsung product.

Regarding about your concern, on the Galaxy Tab (SCH-I800), try to change the settings for USB mode.

1. From the Home screen, press on Menu.
2. Select Settings.
3. Select Applications.
4. Choose Development.
5. Uncheck all three options. (USB debugging, Allow mock location, Stay Awake)

Should this troubleshooting step did not work; we invite to contact our Customer Support Center as they can troubleshoot this issue in a timelier manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents.
answered 3 years, 3 months ago
Samsung7
-1point
0out of 1found this answer helpful.
Question

how do i sign on to the internet with my galaxy tab

asked 3 years, 1 month ago
stander
nj
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Active wifi or data connection active first then use the built in browser.
answered 3 years ago
TerrysTech
Wisconsin
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry. If you have a data plan with your service provider you just need to open your web browser. If you want to use a Wi-Fi just slide down your notification bar and tap the Wi-Fi icon and once you are connected to the Wi-Fi just open your web browser.

Thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do I put dvd's on the tab

I want to put some of my favorite DVD's on my tab so I can watch them while I am traveling. What is the best way to do this?
asked 3 years ago
scrapgirl42
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
1st you will need some dvd compression software I recommend dvd fab platinum (cucusoft).... 2nd you will need to save that compressed file to windows media 3rd Mount your device then "Drag and Drop" file on to corresponding driver.
answered 3 years ago
GadgetGurl81
Silver Spring, MD
0points
0out of 0found this answer helpful.
answer 2
Hi scrapgirl42,

Thank you for your inquiry.

You can copy first the movie files on your computer. Once the movie files are saved on the computer, you can transfer them to the SCH-I800 (Galaxy Tab) using mass storage.

1. Connect the device to the computer using the USB cable that came with the box.
2. Make sure USB mode is on mass storage. To change USB mode:
-From home screen, tap setting.
-Select wireless and network.
-Select USB settings.
-Tap on mass storage.
3. When USB Connected screen appears tap Mount.
4. On the computer select open folder to view files.

Thank you for your continued interest in Samsung products.
answered 3 years ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

I am trying to add a secured wifi network but after typing in the password, the connect button is greyed out and will not function?

asked 3 years, 4 months ago
Anonymous
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Thank you for sending us an inquiry.

Try to do a powercycle on the Tab to reboot the system. If the powercycle will not work, you can also try to delete the wifi from the Tab (if you have already connected to the same network before) and search for it again.

Note: If the touble shooting steps I have provided will not resolve the issue, please coordinate with Samsung Technical Support at your earliest convenience by phone at our toll free number 1-888-987-4357 between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time for further assistance.
answered 3 years, 3 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
answer 2
Thank you for sending us an inquiry.

Try to do a powercycle on the handset to reboot the system. If the powercycle will not work, try doing a soft reset on the phone just by taking off the battery and putting it back. You can also try to delete the wifi from the phone (if you have already connected to the same network before) and search for it again.

Note: If the touble shooting steps I have provided will not resolve the issue, please coordinate with Samsung Technical Support at your earliest convenience by phone at our toll free number 1-888-987-4357 between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time for further assistance.
answered 3 years, 3 months ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

How can I turn off device to save battery life?

I have tried turning data connection off, airplane mode, and actually turning device off, but the battery still depletes
asked 3 years, 4 months ago
pamCFE
Michigan
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
If you hold the power button for 2-3 seconds a popup will appear with an option to power off the device.
answered 2 years, 10 months ago
ngilding
California, USA
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry. Most issues like this may be resolved with minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the handset, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.
answered 3 years, 3 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Sync with iTunes

Do you have instructions to sync the Galaxy S phone with itunes on an HP computer?
asked 3 years, 3 months ago
Anonymous
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Go to the Android Market and download ISynch. There is a version for your PC and the tablet. There is a wireless version for the tablet that allows synch to the iTunes files without using a cable. It also synchs the album art and playlists.
answered 2 years, 7 months ago
gdad
0points
0out of 0found this answer helpful.
answer 2
Hi there!

Thank you for your inquiry.

The Itunes music format is not supported by your phone. However, you may download a converter on your computer for you to be able to transfer supported music files to your Samsung Galaxy Tab.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 3 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How can I increase volume on the galaxy tab.

I have the volume all the way up. Manufacturer settings are not high enough.
asked 3 years, 2 months ago
DAK6
Dayton, OH
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi DAK6,

Thank you for your inquiry. Regarding your concern, there are no configurable options to increase the volume of your tab aside from the manufactuer's setting. However, you may try to download a third party application from Android Market to have this functionality on your phone.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
answer 2
Hi DAK6,

Thank you for your inquiry. Regarding your concern, there are no configurable options for audible missed call or voicemail alerts.However, you may try to download a third party application from Android Market to have this functionality on your phone.

We thank you for your patronage of Samsung products. Have a good day.
answered 3 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

how can I move memo's from my galaxy to my home computer

asked 3 years, 2 months ago
Mel3
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi - I am usually on an iMac or iPad but I have really enjoyed the Galaxy Tab 7. If you have a built in notetaking program there should be a method to cut and paste the note into a new email and send it out -- at least it can be done that way on the iPad - just a thought to solve the issue-give it a shot and let us know if it worked - Thanks

KAFS
answered 2 years, 8 months ago
KAFS
Huron, SD
0points
0out of 0found this answer helpful.
answer 2
Hi Mel3!

Thank you for your inquiry. There's no configurable option for you to send memo's from your Galaxy Tab to your personal computer.

Thank you for your continued interest in Samsung products.
answered 3 years, 2 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

I read the instructions for adding music from your music file (pictures and such I am sure the same). However, I have no "music file."

The list of available folders I find via USB from my computer to my Tab are: android_Secure, SamsungMediaHub, Android, DCIM, download, glogs, kindle, LOST.DIR, MyBookDroid, Tecarta. Download and DCIM are both empty with no folders present.
asked 3 years, 2 months ago
majabu
Orlando
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Hi majabu,

Thank you for your correspondence. Regarding your concern, you may transfer data using the Media Player on your Samsung Galaxy Tab, please follow the steps listed below.

Connecting & Transferring

1. Press the Home Key.
2. Plug the cable into the phone.
3. Plug the other end of the cable in a USB port.
4. Select MediaPlayer when prompted.
Tip: Avoid the use of multiport hubs if possible.
5. Open Windows Media Player. Notice the phone is displayed in the left pane for each drive volume present.
6. Click on the Sync tab to expose the phone
7. Try dragging and dropping the music in the Sync list from your music library
8. Click the Sync button to start the transfer progress
9. The transfer has been completed.
10. Unplug the USB cable from the computer. You are now ready to play music on the go with your phone.

If it won't work, we would be glad to give you further assistance. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents.Have a good day.
answered 3 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
answer 2
Hi majabu,

Thank you for your correspondence. Regarding your concern, you may transfer data using the Media Player on your Samsung Galaxy Tab, please follow the steps listed below.

Connecting & Transferring

1. Press the Home Key.
2. Plug the cable into the phone.
3. Plug the other end of the cable in a USB port.
4. Select MediaPlayer when prompted.
Tip: Avoid the use of multiport hubs if possible.
5. Open Windows Media Player. Notice the phone is displayed in the left pane for each drive volume present.
6. Click on the Sync tab to expose the phone
7. Try dragging and dropping the music in the Sync list from your music library
8. Click the Sync button to start the transfer progress
9. The transfer has been completed.
10. Unplug the USB cable from the computer. You are now ready to play music on the go with your phone.

If it won't work, we would be glad to give you further assistance. Just call Samsung

Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at

our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through

Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a

different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents.Have a good day.
answered 3 years, 2 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Galaxy tab to projector

How do I show the Galaxy Tab display on a projector connected to a laptop showing a powerpoint presentation (Laptop has Wi-Fi, Projector does not)
asked 3 years, 1 month ago
Casseopeia
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You can use a screen capture utility to take screen shots but your only other option would be to record it with an external camera.
answered 3 years ago
TerrysTech
Wisconsin
0points
0out of 0found this answer helpful.
answer 2
Hi Casseopeia!

Thank you for your inquiry.

Regarding your concern, we invite you to call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a timelier manner that we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 3 years, 1 month ago
Samsung7
-1point
0out of 1found this answer helpful.
Question

Device reboots on its own or locks up and requires manual reboot almost daily.

This is my 3rd Android device but this is the only one that locks up almost everyday and sometimes even reboots on its own. Seems like when you use the device for sometime there's s memory leak that causes the device to lock or reboot.
asked 3 years, 1 month ago
mrandy
NJ
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Bad logic board....take in for warranty repair or replacement
answered 3 years ago
TerrysTech
Wisconsin
0points
0out of 0found this answer helpful.
answer 2
Hi mrandy!

Thank you for your correspondence. You may try performing a soft reset on the phone by taking out the battery for at least 10-15 seconds and then put the battery back in and evaluate it. If it's still not working and still doing the same thing, you may call the Samsung Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

what video format does the Samsung Galaxy tab support?

asked 3 years, 1 month ago
kaddesh
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Pretty much anything actually.
answered 3 years ago
TerrysTech
Wisconsin
0points
0out of 0found this answer helpful.
answer 2
Hi kaddesh!

Thank you for your inquiry.

Here are the video files format that are supported by your Samsung Tab.
3gp
.3g2
.mp4
.wmv

We appreciate your continued interest in Samsung products.
answered 3 years, 1 month ago
SamsungSupport11
0points
0out of 0found this answer helpful.
Question

Is it possible to set the screen so that it doesn't move if the device is turned?

asked 3 years ago
mm69
on SCH-I800
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes. On the home screen, you can drag the top bar down (the "gray bar"), and tap "orientation lock". This will hold the device in place.

Hope this helps!

Nick
answered 3 years ago
Denittis
Peoria, AZ
0points
0out of 0found this answer helpful.
answer 2
Hi mm69!

Thank you for your inquiry. You can follow the steps below to manage the display of the phone.

From the Home Screen tap on Menu
Tap Settings
Tap Sound and display
And then under Display settings uncheck the box of the Orientation option

Thank you for your continued interest in Samsung products.
answered 3 years ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
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