Looking for Answers about samsung SCH-I800?

Hi!

The Hexidecimal number or HEX or ESN number is located at the inner back of the phone when you take the battery out.

Thank you for writing us!

Samsung Technical Support Tea

This isn't a phone and there is no battery compartment. The serial number is the MEID HEX number on the back of your tablet. (MEID was created to replace ESNs, whose virgin form was exhausted in November 2008.) For example, it may start out as A00000...

if you cannot read the very tiny print on the back of the device, you can also find the serial number by going to Settings - About Device - Status - The serial number is the MEID Hex number shown there.

You can finde the serial number on the box the tablet comes in. The serial number is also on the back of the device. It can also be found in settings. as last resort, you can just click on the settings icon and click about, that will give you information about your tablet including the serial number.

This is located on the box or if you go into settings and about tablet it will provide the serial number.

Hi there BSwanson,

Thank you for the inquiry of your Samsung Galaxy Tab (SCH-I800). If you are try transferring files to the computer or vice versa, you may try these steps below.

> Connect the phone to the PC through the USB cable one the box with the phone
> Make sure USB mode is on mass storage

> How to change USB mode:
* From home screen, tap setting
* Select wireless and network
* USB settings
* Tap on mass storage

> When USB Connected screen appears tab mount
> On the computer select open folder to view files
> Select DCIM folder
> Select camera
> Then copy paste the pictures to the PC

Thank you for choosing Samsung,

Thank you for your inquiry. I have here the information on how you can sync/connect your device to your computer. This is for transferring media files between your PC and your Galaxy Tab.

> Connect the phone to the PC through the USB cable one the box with the phone
> Make sure USB mode is on mass storage
> How to change USB mode:
> From home screen, tap setting
> Select wireless and network
> USB settings
> tap on mass storage
> When USB Connected screen appears tab mount
> on the computer select open folder to view files
> select DCIM folder
> select camera
> then copy paste the pictures to the PC

On Wireless and network in Settings, Go to USB Settings. Be sure to check Ask on Connection.

You can't it will only work for still shots. It's a feature that was supposed to available and isnt. Honeycomb is supposed to take care of it if it ever gets here. I am not counting on it for galaxy tab.

Hi there!

Thank you for your inquiry. Once you download the yahoo messenger application and a skype application it should be automatic.

If you are having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.

Thank you for your continued interest in Samsung products.

I suggest you use oovoo for video chatting, it has a "use front camera" option so it should work better until these apps have native support for front facing cams...

Hmmm. I have WEP instead of WPA or WPA2 at my home. And my ISP also requires that I hard-code a DNS address on my devices (and I use 8.8.8.8 -- the Google Global DNS). So, I found my network, but had to click the menu button, then Advanced I think, and set it to Static IP, then all I filled in was the 8.8.8.8 DNS. I then let it connect with the WEP key password on the bottom of my DSL router, and off it went authenticating me. I offer this to you as a suggestion. Your experience may vary.

Regarding to your concern, since the phone is trying to obtain the IP address and you have the correct network code but still it’s not letting the phone to connect to the router, and then it would be best to contact the manufacturer of the router to ask an assistance connecting the device. There might be some configurations or settings that you will need to do for successful connection.

Samsung Technical Support

This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through email correspondence.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

The tablet wil never allow watching movies on another screen you can only view them on the tablet itself. This is frustrating.

Hi!

Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!

It's not a phone, so you can't make and receive calls.

Use the "Messaging" App pre-installed in your Galaxy's App collection to send/receive text messages with attachments. Remember to use the correct device "phone number" which you can verify in MENU>SETTINGS>ABOUT DEVICE>STATUS.

Hi mishelchaz,

Thank you for your correspondence.

Regarding your concern, Sprint and Samsung have temporarily suspended the Samsung Epic 4G over-the-air upgrade to Android 2.2 (Froyo) as a result of issues experienced by a small number of customers. We apologize for the inconvenience while we perform additional software testing to ensure the best customer experience. Additional information will be provided when it becomes available.

We sincerely apologize for any inconvenience this presents.Have a good day.

Hi mishelchaz,

Thank you for your correspondence. We're sorry to hear that your having issues using your phone.Try to do a soft reset on your phone.

Soft Reset: Turn of the phone. Remove and put back the battery after a couple of minutes (2-3).

Regarding your concern, setting a static IP address can help resolve issues when you are having difficulty obtaining an IP address from your router.

To assign a Static IP address to the device, please follow the steps below to assign a Static IP address:

1. From the Home screen:
2. Select Menu > Wireless and network > Wi-Fi settings > Menu > Advanced > Check mark Use static IP

NOTE: If would want to manually type in a Static IP address. You would need to populate all settings (Gateway/Netmask/ DNS 1/DNS 2). The easiest way to retrieve this information is from a PC already connected to the router.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents. Have a good day.

Hi joyskw,

Thank you for your inquiry.

You can transfer and save files on the memory card by doing the following:

From the Home screen, tap on My Files
Tap the folder where the desired files are located
Tap and hold the file
Select the option to Move/Copy
Select SD
The files ae now saved/moved to the memory card

Thank you for your continued interest in Samsung products.

We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center.

Please feel free to check back with us periodically for updates.

Change those settings on your email providers page so all mail does not get deleted by other devices.

Hi ltrunner!

Thank you for your inquiry. Please power cycle your phone. And try a different battery or charger. We would be glad to give you further assistance in resolving your concern. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi GalaxyWen!

Thank you for taking the time to inform us of the issue concerning your Samsung product.

Regarding about your concern, on the Galaxy Tab (SCH-I800), try to change the settings for USB mode.

1. From the Home screen, press on Menu.
2. Select Settings.
3. Select Applications.
4. Choose Development.
5. Uncheck all three options. (USB debugging, Allow mock location, Stay Awake)

Should this troubleshooting step did not work; we invite to contact our Customer Support Center as they can troubleshoot this issue in a timelier manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents.

Hi pahosler!

Thank you for your inquiry. We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by you Service Provider.

Please feel free to check back with us periodically for updates.

Thank you for your continued interest in Samsung products.

Hi cabo433!

Thank you for your inquiry.

Regarding your concern, we recommend adding the webpage to your Bookmarks and then create a shortcut for that bookmark on the Home screen of the Samsung Galaxy Tab (SCH-I800).

For you add the webpage to the Bookmark, please follow the steps below:
1. From a Home screen, touch Browser.
2. Browse to a website, and then touch Bookmarks.
3. Touch Add bookmark.
4. At the Add bookmark prompt, confirm the Name and URL for the bookmark, and then touch OK to save the bookmark.

For you to add the bookmark shortcut on the Home screen, please follow the steps below:
1. Navigate to a Home screen panel, then touch and hold on the screen to display the Add to Home screen menu.
2. Touch Shortcuts, then touch a selection, then follow the prompts to add it to the Home screen.
3. Select Bookmark.

We appreciate your continued interest in Samsung products.

Hi step1man,

Thank you for your correspondence. We're sorry to hear that your having issues using your phone.Try to do a soft reset on your phone.

Soft Reset: Turn of the phone. Remove and put back the battery after a couple of minutes (2-3).

If the soft reset won’t work, we would be glad to give you further assistance. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Tip: Just in case you need to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents.Have a good day.

Hi mrgrahek!

Thank you for your inquiry.

As of the moment, Samsung is unable to speculate when/if the Android 3.0 (Honeycomb) software revision might be available for the Samsung Galaxy Tab (SCH-I800) due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by your Service Provider.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.

Hi veena!

Thank you for your inquiry.

You can utilize the word prediction functionality of the Samsung Fascinate as a means to check your spelling.
To enable the word prediction on the handset, please follow the instruction below.
>>Open messaging to create
>>On the swype keypad>>Tap on the tutorial button(found on the bottom left part of the phone)
>>Tap on Options
>>Enable the Word Prediction

Note: You can also try to find an application on the Android Market for spelling check.

We appreciate your continued interest in Samsung products.

I bought a Verizon tablet also, since I am not activated to Verizon for the tablet, I just ignore it. I just use my WiFi connection at home.

Hi!

Thank you for your inquiry! We appreciate your patience :)

To solve the following issue, try carrying out these steps on your SCH-I800:

Clear Temporary Internet Files - Samsung Galaxy Tab SCH-I800

From a home screen, select Applications.
Select Browser.
Select Menu.
Select Settings.
Select one of the following.

Clear history
Clear all cookie data
Clear form data

Clear cache

From the Privacy settings section, select Clear cache.
Note Visited website content stored on the device. The cache enables the browser to download only the content that has changed since the last time a website was visited. Since the browser only downloads changed content, pages are loaded faster.
Select Yes.

Clear history

From the Privacy settings section, select Clear history.
Note A listing of URLs (website addresses) that have been recently visited.
Select Yes.

Clear all cookie data

Note Some cookies contain customized preference and log on information for previously visited websites. Once deleted, the website may prompt for this information again.

From the Privacy settings section, select Clear all cookie data.
Select Yes.

Clear form data

From the Privacy settings section, select Clear form data.
Note Text that has been submitted in web forms.
Select Yes.

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!