Looking for Answers about samsung (Unknown)?

Root the phone. You can get the latest OS if you look around.

Having suffered through the fiasco caused by the software upgrade to the Fascinate, I will wait very patiently for the gingerbread u/g. I don't want a repeat of that mess. One of the few drawbacks to not having 2.3 is Skype. That can be circumvented by the use of Tango for video conferencing.

There are, sometimes, dire consequences for being out on the bleeding edge. I know that 2.3 has been around for awhile, but every phone model is different and if Samsung wants to test and retest before they release 2.3 for the Charge that is ok with me.

Trust me, you don't want a repeat of the Fascinate problem. Especially if you use your Charge for business and phone calls from clients are important to you.

Greetings!

Thanks for reaching out! Unfortunately, we do not have any information as to when or if the Droid Charge will be getting Gingerbread but please check back for updates or visit www.samsung.com for news.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

If you need additional support please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

The latest version of Skype does support the Charge. Just not using the front camera. Try using VooVoo available in the Android Market. It works fine using the front camera.

how do i delete a folder from my screen?

If you have Windows you use the Micro USB plug to connect to the computer. When you plug the phone in select "Mass Storage" mode. Then on the computer screen there should be something that pops up that is called "File Explorer" go on there and delete what you want. Be sure to unmount the phone (which comes up as a USB Drive) before you unplug it. Hope that helps. :-)

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=561&AT_ID=373087

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Hi there!
Thank you for your inquiry.
We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by you Service Provider.

Please feel free to check back with us periodically for updates.
Thank you for your understanding and patience.
Technical Support

The 2.3 Gingerbread Update is available now for the Droid Charge. Go to Menu, Settings, About Phone, System Updates, and the download should be available. Contact Verizon if ti's not there.

Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device. Please take a look on the Android Market for a possible app that can help you with this or please contact your service provider.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

while SamsungSupport9 was correct they did not fully explain their answer. the droid charge cannot be sync'd with a USB to your PC or laptop you can sync with My Exchange, over the air(OTA).

Initial Connection Set-up

Press the Home Key
Press the Menu Key and tap on Settings
Tap on Accounts and sync
Tap on Add account, Corporate
Enter in the email address, the password for the account, and tap Next
Tip. Tap the box below password to enable sending email from this account as default is you so choose. This option will only appear if there will be more than one account.

The client will populate the fields based upon what has been entered on the previous screen. If the information appears correct, tap next.
Important Information! In order to increase security, often Outlook Web Access (OWA) web portals are configured differently. If the connection fails to be established, check with your IT division for proper site information.

Note: Do not enter https directly in the Exchange server field if site is using SSL. Instead, tap "User secure connection" and input the reset of the address (i.e. mymail@mydomain.com).

Note: Please see the information in step six if you encounter an error.

Tap Next to leave settings as default and proceed
Tap on Email frequency and tap on how often to push/pull data
Tap on Amount to synchronize and tap on how many days worth of information to be pushed to the device.
Tap on the other available options to either enable or disable. Tap on Next to continue.
Input a name for the account and the name you would like transmitted on outgoing message, tap Done when complete.

I hope this helps
- Samsung Technical Support

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

The SCH-I510 Droid Charge is a dual-mode cdma phone. This means it can accept SIM cards for overseas use and is considered a world phone. Hope that helps :)

Hi JimSr,

Thanks for writing!

Battery life durations specified on our products are tested in our labs under multiple different conditions and the talk and standby times are a realistic average maximum dependent on customer usage variables.

Battery power consumption depends on a number of factors, such as network configuration, signal strength, operating temperature, features selected, frequency of calls, and voice, data, and other
application usage patterns. Some variables that may affect battery life are:

• Backlight settings set to always on or a long amount of time.
• Ring tone settings set to higher volume settings.
• Vibrate settings turned on.
• Using Internet Services including Text Messaging.
• Making and/or Receiving calls in, or simply standing by in, ananalog service area.
• If you tend to be in a "weak" coverage area where your signal strength meter shows only 1 to 2 bars.
• Using non-SAMSUNG charging accessories can cause battery life and other issues, as well as void the manufacturer’s limited warranty.

If symptoms persists, please contact our Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m.Monday through Friday and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Thanks for your question!

Regarding your concern, unfortunately, there is no NFC option on your device.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

Thanks and have a great day!

Pertaining to your query, we do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.
If you are having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.
We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

I had the same problem and I realized it was because I was not pushing the STOP button below the pause button.

Most likely NO. We haven't even gotten Gingerbread when other older slower phones got it....eventually we may get Honeycomb...but most likely no ICS.

You have to connect the phone to the computer using the Micro USB cable, then go to mass storage mode, then view the files on the computer and delete them...or use the "My Files" app.

You have to connect the phone to the computer using the Micro USB cable and then turn on Mass Storage mode. From there you drag and drop your music from the computer into the Music folder on the phone.

Yes. I have been told yes...but my theory is maybe they decided to surpass the 2.3 update to give us the Honeycomb update perhaps. Either that or they are just slow and haven't come out with it yet.

Hello-

Thank you for the inquiry. Pictures, videos, music and documents are stored on a microSD memory card. Ensure a microSD memory card is properly installed prior to connecting the device to a PC or laptop. For step by step instructions on transfering data vin Mass Storage Mode to a PC copy and paste this link into your browser.

If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungService (@samsungservice) facebook.com/SamsungService

Thank you for your continued interest in Samsung products.

You can only use the front camera if your phone has Gingerbread V2.3 Android OS on it. If it has Foyo V2.2 Android on it, Skype won't recognize the front camera. However, the app: Voovoo will.......

There no plans that to update the OS according to Verizon..........

Hi there!

Try to re-sync your device with the google account. Should this not work, please reach out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

Samsung

If you keep trying to unlock the phone with the wrong password...it walks you through ways to unlock the phone through your email.