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Customer Questions & Answers for
Samsung Fascinate™ Android Smartphone

Customer Questions & Answers:
5,689 Questions
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5,810 Answers

Questions & Answers for samsung Samsung Fascinate™ Android Smartphone

Question

when is update going to be available?

asked 3 years, 9 months ago
sboyd9279
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello there,

Thank you for your inquiry.
If you are referring about the Android 2.2 update, it is still not available for the Fascinate (SCH-i500).

We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center.

Please feel free to check back with us periodically for updates.

Happy Holidays!
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

when will android 2.2 be available?

asked 3 years, 9 months ago
robert1234
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

As of the moment, we don't have the information yet when this software revision be available.

Should this become available, it will be posted on Samsung website in the Samsung Download Center.

We appreciate your time writing us here at Samsung!

Technical Support Team
answered 3 years, 9 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

city list home page clock

asked 3 years, 9 months ago
robert1234
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello there.

Thank you for your inquiry.
However, we did not receive enough information regarding the issue for which you have requested assistance. Please send us your forum inquiry with additional information regarding the issue about which you are inquiring, so that we may better assist you.

Have a great day.
answered 3 years, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

how do you set favorites on web browser

I browse the internet on my Samsung Fascinate but want to set favorites or bookmarks, I can't figure out how to do so.
asked 3 years, 9 months ago
patspal
Boston, MA
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there.

You can set favorites or bookmark a site to quickly access it later by doing the following:

1. From the Home screen, select Browser.
2. Browse to the desired website, then touch Bookmarks next to the URL field.
3. The new website is displayed as a thumbnail with the command Add. Touch the bookmark to add it.
4. At the Add bookmark prompt, confirm the Name and Location for the bookmark, then touch OK to save the bookmark.

Happy Holidays.
answered 3 years, 8 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

Will Famsung release an update to Android 2.2 or 2.3 for the Fascinate?

asked 3 years, 9 months ago
AAVERD
Califronia
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center.

Please feel free to check back with us periodically for updates.
answered 3 years, 9 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

Fascinate update to Droid 2.2

When can we expect the upgrade for Verizon Samsung Fascinate Droid 2.2 upgrade? Or, is the upgrade going to be Gingerbread and skip 2.2.
asked 3 years, 9 months ago
zuibos
Boston, ma
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center.

Please feel free to check back with us periodically for updates.
answered 3 years, 9 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

how to unlink linked contacts

asked 3 years, 9 months ago
sldurling
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Thank you for your inquiry.

However, we did not receive enough information regarding the issue for which you have requested assistance. Please send us your forum inquiry with additional information regarding the issue about which you are inquiring, so that we may better assist you.

Have a good day.
answered 3 years, 9 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Is there a way to setup a reminder tone when you get a e-mail or text?

asked 3 years, 9 months ago
rambers05
Klamath Falls, Oregon 97603
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.

You can change notification ringtone on your Samsung Fascinate just follow the steps below:

1. Press the Home Key
2. Press the Menu Key
3. Tap on Settings
4. Tap on Sound and display
5. Tap on Notification ringtone

Note: You may preview the audio by tapping on the selection. When you find a satisfactory ringtone, tap Ok to Save.

Happy Holidays.
answered 3 years, 8 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Samsung Fascinate™ a Galaxy S™ phone

Dose it have to camras so i can skyp pn this phone
asked 3 years, 9 months ago
Ramaren
Kennewick WA
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello there,

Thank you for your inquiry.
Your Samsung Fascinate (SCH-i500) doesn't support a front facing camera for video calling. The one that you can see on the top of the screen is a proximity/ambient sensor.

Ambient Light Sensor - The ambient light sensor will report to the handset the amount of light that is near the sensor. The ambient light sensor is utilized for automatic backlight brightness.

Proximity Sensor - The proximity sensor allows the handset to perform certain functions based on objects detected near. This allows the handset to disable the touch screen while on a call to prevent unintentional activation of on screen options during a call.

Happy Holidays!
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Can I only use the camera on my phone if it is plugged in?

asked 3 years, 9 months ago
MerFlatt
Memphis,TN
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

If you are referring using the camera when the phone is connected to a charger, regarding about this concern, you can still use the camera application on the SCH-I500 handset.

If you are referring using the camera when the phone is connected to a computer via mass storage, there is no configurable option to capture a picture or video using the camera on the SCH-I500 handset for it might needed to the microSD memory card to use the camera application.

Thank you for your continued interest in Samsung products.
answered 3 years, 8 months ago
Samsung7
0points
0out of 0found this answer helpful.
Question

How do you move a picture from the camera to the SD card on the Mesmorize?

asked 3 years, 9 months ago
Stream
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello there,

Thank you for your inquiry.
I have here the link where you can see the steps for you to move pictures from the phone to it's SD card.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=690&AT_ID=343664

Happy Holidays!
answered 3 years, 9 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

How do I dowload apps?

asked 3 years, 9 months ago
jholt1234
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

You can download applications from the Android Market.

Here's how:

From the home screen > tap Applications > Tap Android Market > type in the application name from the search box and tap search.

Thanks for writing!
answered 3 years, 9 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

Notification ringtones

How do I add to my list of factory pre-set notification ringtones (for email, messaging, etc.)?
asked 3 years, 9 months ago
bhoyle
Raleigh, nc
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there.

There will be no option to add files to the preloaded ringtones on the phone. However, you can add and download ringtones and save it on the memory card.

Happy Holidays.
answered 3 years, 8 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

Will The Fascinate be getting the 2.2 Firmware

asked 3 years, 9 months ago
cliffy85
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center.

Please feel free to check back with us periodically for updates.
answered 3 years, 9 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

Can photos on my phone be uploaded to my computer?

asked 3 years, 9 months ago
wuskarenee
Surprise, AZ
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

Yes, you can tranfer those pictures on your Samsung Fascinate.

For you to connect the phone to the PC and download pictures, it would require you to have the memory card inside the phone and a data cable that is part of your standard box contents. Once you already have the requirements, and then do the following steps:

1. Select Menu.
2. Select Settings.
3. Select Applications.
4. Select USB settings.
5. Choose Development
6. Make sure that USB Debugging, Stay Awake and Allow mock locations are all unchecked.
7. Connect the USB cable to the device.
8. Connect the opposite end of the USB cable to the computer.
9. Bring down the Notification Bar, and select USB Connected.
10. Select Mount
11. Check on the computer screen if it will recognize the device and Removable Disk will pop up on the 12. screen. Select open folder to view files. Choose Image/Graphic folder, drag and drop/copy and paste the file from the source folder going to the destination folder.

Have a good day.
answered 3 years, 9 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

How do you download a movie to the samsung fascinate phone?

asked 3 years, 9 months ago
timothym36
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

The movie should be converted to video files with supported formats before you can transfer the file to your pc to your phone.

Here are the supported formats:

3GP
MPG
MP4
AVI
WMV
FLV

Video Pixel Resolution

1280 x 720
720 x 480
640 x 480
320 X 240
176 X 144

Frames Per Second
15, 30

Here's how you connect your Samsung phone to your computer:

Connecting & Transferring

> Press the Home Key.
> Plug the cable into the phone.
> Plug the other end of the cable in a USB port.

Tip: Avoid the use of multi-port hubs if possible.

> Tap on Mass Storage.

> Sweep down on the Notification bar and Tap USB connected-Select to copy files to/from the computer.
> Tap Mount.
The PC may throw an option window.
> Click on Open folder to view files.
> Navigate to the desired files to be transferred and either drag and drop them over or copy and paste them into the directories.

Thank you for writing us!

Samsung Technical Support Team
answered 3 years, 9 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

when is 2.2 froy coming out for fascination

asked 3 years, 9 months ago
jb81868
rochester ny
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!

We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by you Service Provider.

Please feel free to check back with us periodically for updates.

Have a good day.
answered 3 years, 9 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Operating System Update??

When can I expect an update to the Android OS on my Fascinate phone?? (Currently using OS ver 2.1)
asked 3 years, 9 months ago
Anonymous
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there.

We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by you Service Provider.

Please feel free to check back with us periodically for updates.

Have a good day.
answered 3 years, 9 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

WHY CAN'T I FIND THE SAMSUNG MEDIA HUB ON MY FASCINATE?

WEB SITE SAY'S IT'S PRE-LOADED ON PHONE BUT I CAN NOT FIND THE APP ANYWHERE. THE SAME DEAL WITH MY WIFE'S.
asked 3 years, 9 months ago
androiddude
MARYLAND
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As of the moment, Samsung is unable to speculate when will this Media Hub becomes available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on Samsung website for you to get details about it.
answered 3 years, 9 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

When will fascinate be upgraded to 2.2?

asked 3 years, 9 months ago
patito09
on Samsung Fascinate™ Android Smartphone
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center.

Please feel free to check back with us periodically for updates.
answered 3 years, 9 months ago
Samsung4
0points
0out of 0found this answer helpful.
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