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Samsung Fascinate™ Android Smartphone

Customer questions and answers for
Samsung Fascinate™ Android Smartphone

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Customer questions and answers for samsung Samsung Fascinate™ Android Smartphone

Question

How do I delete all emails at the same time?

Tags: delete emails
asked 2 years, 6 months ago
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Kay3742
residence
on Samsung Fascinate™ Android Smartphone
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answer 1
I'm sorry but you can only delete e-mail accounts one at a time. This is to make sure that you wont delete the account you desired to keep in the phone.
answered 2 years, 6 months ago
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samsung6
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Question

Can the Samsung Fascinate be tethered to a laptop or become a hotspot?

asked 2 years, 3 months ago
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Cmack
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi Cmack,

Thank you for your inquiry.

The phone certainly has this capability however the Carrier may require a certain tethering plan or software to be used for this capability. Please contact your Carrier for additional information.

We thank you for your patronage of Samsung products. Have a good day.
answered 2 years, 3 months ago
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SamsungSupport9
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Question

How do i save a picture to my phone that was text to me?

someone sent me a message and attach to the message is a photo that I would like to save in my gallery.
asked 2 years, 3 months ago
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jackie01
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi jackie01!

Thank you for your inquiry.

There are no configurable options to save photos attached to a picture message in the gallery folder. It can only be saved on the messages folder.

We thank you for your patronage of Samsung products.
answered 2 years, 3 months ago
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Samsung8
Samsung8
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Question

How do I transfer i-tunes songs I have purchased on my pc to my samsung phone when they are drm protected? Thank you

Tags: transfers
asked 2 years, 3 months ago
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mikebigred
home
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi mikebigred,

Thank you for your inquiry.

There are no configurable options on the phone to play files which are DRM (Digital Rights Management) protected.

The handset includes support for Digital Rights Management (DRM) which allows you to view or play some purchased or subscription content. Copyright protections may prevent some images, music (including ringtones) and other content from being copied, modified, transferred or forwarded.

We thank you for your patronage of Samsung products.
answered 2 years, 3 months ago
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Samsung8
Samsung8
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Question

how do i set up a notification sound that I have a voicemail?

Tags: voicemail notification
asked 2 years, 6 months ago
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dloerch
iowa
on Samsung Fascinate™ Android Smartphone
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answer 1
From the home screen, tap applications, voicemail, menu, settings, notifications and then select ringtone
Have a good day.
answered 2 years, 6 months ago
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Samsung7
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Question

i was told that i would be able to sync my 2010 outlook contacts and calendar with my Samsung Mesmerize i500 by the end of 2010. how can i do that?

Tags: sync
asked 2 years, 3 months ago
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rickkaul
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi rickkaul.

Thank you for your inquiry. Regarding the ability to sync with Outlook, Samsung does not provide an application for this option. However, you may sync your phone over the air with your Gmail account.

You need to create a Gmail account on the computer and set up your Gmail account on the phone. You also need to import/export your outlook to your Gmail account. Once you did that, on your phone, go to settings, accounts and sync, tap on your Gmail account, make sure that the Sync Calendar, Sync contacts, Sync Gmail are all checked. From there your Gmail will automatically sync to your phone.

Thank you for your continued interest in Samsung products. Have a great day.
answered 2 years, 3 months ago
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Samsung5
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Question

Can you please tell me if the Samsung Fascinate has any options for a notification light, such as an app?

Tags: general
asked 2 years, 3 months ago
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pwski
Wisconsin
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi pwski!

Thank you for your inquiry.

The Samsung Fascinate SCH-I500 does not have an LED indicator.

There is a proximity sensor/ambient light sensor on the upper left front of the phone.

Ambient Light Sensor - The ambient light sensor will report to the handset the amount of light that is near the sensor. The ambient light sensor is utilized for automatic backlight brightness.

Proximity Sensor - The proximity sensor allows the handset to perform certain functions based on objects detected near. This allows the handset to disable the touch screen while on a call to prevent unintentional activation of on screen options during a call.

Regarding an application for this function, we do not support the use of third party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.

We thank you for your patronage of Samsung products.
answered 2 years, 3 months ago
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Samsung8
Samsung8
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Question

How can I update to Android 2.2 OS?

Tags: android system
asked 2 years, 3 months ago
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sclehr
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi there
Thank you for your inquiry.

We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by you Service Provider.

Please feel free to check back with us periodically for updates.
We sincerely apologize for any inconvenience this presents.
answered 2 years, 3 months ago
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samsung6
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Question

My phone is accepting emails but now my home computer wont download my emails. my computer thinks it should just go to my phone only how do I fix th

second question on my status updates for facebook it changed to just my home page updates how do i change back to receiving all updates(news feed) from facebook?
Tags: problem
asked 2 years, 3 months ago
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chrissy1
sheboygan
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi chrissy1!

Thank you for your correspondence.

Regarding about your concern, we recommend removing the email account on the Samsung Fascinate™ Android Smartphone (SCH-I500), and then set it up again. However, this troubleshooting step will delete all the information synced to the phone.

Should this troubleshooting step did not work; we invite to contact our Customer Support Center as they can troubleshoot this issue in a timelier manner than we could through forum correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 2 years, 3 months ago
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Samsung7
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Question

linking yahoo

This is my 2nd droid and on my prior phone I had 1 universal inbox which included FB, Yahoo & text msgs. I can't locate this and I can't seem to link Yahoo to the phone either.
Tags: application
asked 2 years, 3 months ago
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Lanette
Folsom CA
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi Lanette,

Thank you for your inquiry.

You can set up your Yahoo Email by doing the steps below.

1. From the home screen, tap Applications then select Email.
2. Touch Email address to enter your email address, and then touch Password or touch “Next” to enter your password.
3. Touch a setup option:
• Manual setup: Configure the account manually. Touch POP3, IMAP or Exchange, and then enter the account details.
• Next: Connect to the server to set up the account automatically. Follow the prompts to complete set-up, then touch “Done”.

Emails you receive to all accounts are presented in the combined Inbox, or you can view email accounts individually.

1. Touch Menu then select Accounts.
2. Touch an account, or touch the Combined Inbox.

Refresh your account to update your phone from the servers.
1. From the Home screen, select Applications then Email.
2. Touch Menu then select Refresh.

We thank you for your patronage of Samsung products.
answered 2 years, 3 months ago
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Samsung8
Samsung8
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Question

Will the owners of the Galaxy S phones in the U.S. be notified of the Android 2.2 update and if so, how?

asked 2 years, 6 months ago
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blackdeath159
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi!

As of the moment, we don't have the information yet when this software revision be available.

Should this become available, it will be posted on Samsung website in the Samsung Download Center.

We appreciate your time writing us here at Samsung!

Technical Support Team
answered 2 years, 6 months ago
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SamsungSupport12
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Question

How do you use the front view camera?

With video chat
asked 2 years, 6 months ago
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Lpriymak
Sacramento, CA
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi Lpriymak!

The SCH-i500 (Fascinate) handset doesn’t have a front facing camera. So there are no configurable options to use it with video chat.

Samsung Technical Support
answered 2 years, 6 months ago
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SamsungSupport9
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Question

How do I change the "This phone belongs to..." banner?

asked 2 years, 3 months ago
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jrutter37419
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi jrutter37419.

Thank you for your inquiry. Please follow the steps below for the "This phone belongs to..."

Note: You need to download an anti-virus first and for the message "This Belongs To" to appear, you need to set up a pattern lock.

Launch the anti-virus.

From the "Touch screen to protect device screen" tap menu, tap settings, tap remote management, Check Enable lost message, tap lost message, tap Text Before and Enter the information and then tap ok.

Thank you for your continued interest in Samsung products. Have a great day.
answered 2 years, 3 months ago
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Samsung5
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Question

How do I download e-books from my computer to the Samsung Fascinate?

Tags: download
asked 2 years, 3 months ago
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Jerilyn
CO
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi Jerilyn!

Thank you for your inquiry.

Regarding about your concern, files that was downloaded from this application on your computer are not guaranteed to be view on the Samsung Fascinate™ Android Smartphone (SCH-I500) due to file format compatibility.

Using your e-mail account on your computer, you can attach this file and then send it to the e-mail account setup on the SCH-I500.

You may search for the Android Market and look for compatible applications that may install on the SCH-I500 for this kind of application. However, we do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.

You may also contact your Service Provider for compatible services and application that you can download on your phone.

Again, we thank you for comments and appreciate your patience and understanding in this matter.

We appreciate your continued interest in Samsung products.
answered 2 years, 3 months ago
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Samsung7
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Question

when will the android 2.2 be ready for download for the fascinate?

asked 2 years, 6 months ago
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Seiji
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi!

As of the moment, we don't have the information yet when this software revision be available.

Should this become available, it will be posted on Samsung website in the Samsung Download Center.

We appreciate your time writing us here at Samsung!

Technical Support Team
answered 2 years, 6 months ago
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SamsungSupport12
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Question

Can you use the camera on the front of the phone?

asked 2 years, 6 months ago
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Anonymous
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi!

The Samsung Fascinate™ Android Smartphone (SCH-I500) does not have a front camera.

The ambient light sensor will report to the handset the amount of light that is near the sensor and controls automatic adjustment of backlight brightness.

While the proximity sensor allows the handset to perform certain functions based on objects detected near. This allows the handset to disable the touch screen while on a call to prevent unintentional activation of on screen options during a call.

We appreciate your time writing us here at Samsung!

Technical Support Team
answered 2 years, 6 months ago
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SamsungSupport12
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Question

How do I delete an email account

I want to delete an email account and I am having trouble sending messages.
Tags: email
asked 2 years, 6 months ago
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sherree
11559
on Samsung Fascinate™ Android Smartphone
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answer 1
Hi, if you are referring to the Email App you just have to go to the Email App, tap and hold the email address/account that you would like to delete and a pop up window will appear just Tap Remove Account and Hit Ok.

If you are referring to the Gmail account, go to Gmail, tap on the account that you would like to delete and then Tap Remove Account.

Have a good day.
answered 2 years, 6 months ago
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Samsung7
+1point
1out of 1found this answer helpful.
Question

How do I delete unwanted applications from the Samsung Facinate?

How do I delete unwanted applications from the Samsung Facinate? The answer for this question posted under Samsung Facinate is for the Samsung Vibrant. I tried to follow those instructions but it did not work. There several apps that I will never use and would like to delete.
Tags: deleting apps
asked 2 years, 6 months ago
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leckk2
Virginia
on Samsung Fascinate™ Android Smartphone
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answer 1
Here are the steps on how to delete unwanted applications from your phone:
From the home screen tap applications, select settings, applications, manage applications, tap on the applications that you would like to delete, tap uninstall and then hit ok.

Note: There are no configurable options to delete applications that came with the phone.

Have a good day
answered 2 years, 6 months ago
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Samsung7
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Question

can I change the default preset for the search button?? right now when I touch it, Bing launches and I would like to change it

Tags: reassign buttons
asked 2 years, 6 months ago
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drsison1
Vegas
on Samsung Fascinate™ Android Smartphone
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answer 1
Greetings!
Pertaining to your query, the phone
Here is how you can change the search engine of your mobile phone:
From the Home screen, select Browser. Tap on Menu then select Set as Home Page.
Set as homepage: Assign the bookmarked link as the home page. Enter the URL address, of your choice.
We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

It was a pleasure doing business with you.
Technical Support Team
answered 2 years, 6 months ago
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SamsungSupport11
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Question

How do I delete messages that I post on Facebook?

I get a message that I can't delete SNS messages. Is there a way around this?
asked 2 years, 6 months ago
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Anonymous
on Samsung Fascinate™ Android Smartphone
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answer 1
There are no configurable options to delete SNS (Social Networking Sites) messages on your phone.
Have a good day
answered 2 years, 6 months ago
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Samsung7
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