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SCH-I400

Customer Questions & Answers for
SCH-I400

Customer Questions & Answers:
131 Questions
 | 
169 Answers

Questions & Answers for samsung SCH-I400

Question

How do I put things on my phone from my pc?

asked 2 years, 6 months ago
savaka
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hello-

Thank you for the inquiry. This link contains several sections on how to setup and transfer data using the Mass Storage mode. Copy and paste this link into your browser for instructions. http://bit.ly/oxIhFG

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!

twitter.com/GalaxySsupport (@galaxySsupport)

twitter.com/SamsungSupport (@samsungsupport)

facebook.com/SamsungSupport

Chat Support: http://goo.gl/ZALJm
answered 2 years, 5 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

When will android 2.2 be available for the Samsung Continuum?

I have heard it's available so not sure why I don't have it yet..
asked 2 years, 5 months ago
dianeb1472
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.

At this time, we are not permitted to speculate on unreleased products or firmware updates on Samsung products.

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

Have a good day!

Samsung Technical Support
answered 2 years, 5 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

My phone keeps telling me the application LogsProvider(process com.sec.android.provider.logsprovider) has stopped unexpectedly. Please try again.

I force close and it comes back up. I don't know what this is and then if it does stay away my phone is telling me that my memory is full but I have deleted everything and even put in a new sd card. I was wondering what would happen if I cleared the data from the web?
asked 2 years, 5 months ago
Hmbrandl
68701
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 5 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

my texts keep splitting

one text may come in as 5 smaller ones.
asked 2 years, 5 months ago
fcgiffi
chester springs pa 19425
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 5 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

can i add a ?

i would like another family plan for 2
asked 2 years, 4 months ago
ratdogsue
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 4 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

My Continuum isn't working worth anything, I can't upgrade until December, and I can't afford to buy a Galaxy S3 on my own. What do I do?

It keeps crashing apps, crashing Android log providers, and I keep having to pull the battery and restart.
asked 1 year, 7 months ago
jonmpls
Minneapolis, MN, USA
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi!

Thanks for reaching out. I suggest performing a factory reset on your device: http://www.samsung.com/us/support/S.... Just make certain you backup your data via Kies prior to resetting.

If you need additional assistance, feel free to reach out to us on Twitter @samsungsupport for speedy responses in the U.S.

Have a great day!
answered 1 year, 6 months ago
SamsungTech2
0points
0out of 0found this answer helpful.
Question

When is Android 2.2 going to be released for my phone ?? Confirmed it's available for it just not released yet ?

asked 2 years, 7 months ago
the13thstep
Lockport
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yep the update exist is an leaked beta from Verizon, I hope they better release the Gingerbread one, since the Continuum has everyting to run that one, but looks like is a matter of Verizon and not Samsung :(
answered 2 years, 3 months ago
jmberumenb
El Paso, TX
0points
0out of 0found this answer helpful.
Question

why do my pictures take so long to send?

whether it is through an email or a text message, any picture taken with my phone camera can take between 15 minutes to 5 days to send to any phone on any carrier, and is generally only pushed through when someone else (not necessarily who i sent the picture to) sends a picture to me.
asked 2 years, 7 months ago
diana15r
11784
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

Reach out to Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 7 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Where can I find a silicone cover to fit my Continuum with an extended life battery installed?

asked 2 years, 6 months ago
dlscotti
Macon, GA
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

However, this question is best answered by calling our support line as they can assist you in a timelier manner than through this forum. At your earliest convenience, please contact our Customer Care Center by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

does my samsung continuum have a front facing carmera?

asked 2 years, 6 months ago
mannyg210
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 6 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

Alarm problems

I have a samsung continuum, When I set my alarm for some reason it turns itself off when the phone is on standby, I will set it before I go to bed and it will never go off it disappears.
asked 2 years, 6 months ago
Anonymous
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support.
Please try a soft reset.
1. Power off
2. Remove the battery and leave it out for at least 30 seconds
3. Insert battery back into device
4. Power back on and evaluate

If the problem persists, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 5 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

Why wont my samsing continuum turn on?

the battery is charged and it shows the verizon and samsung galaxy s theme but after that it goes blank,please help me!!!
asked 2 years, 6 months ago
reginaldbirdsong
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thanks for reaching out for support. This issue is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 5 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

Will the continuum ever get updated software? I love my continuum, and I love Samsung phones, but why can't we get the updates too?

asked 2 years, 6 months ago
Catts
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there!
Thank you for your inquiry.
We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center or you will be informed by you Service Provider.

Please feel free to check back with us periodically for updates.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 5 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

how can i get a user manual

model sch1400
asked 2 years, 6 months ago
trinity4362
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!
answered 2 years, 5 months ago
Samsung10
0points
0out of 0found this answer helpful.
Question

Phone freaking out.

my phone recently started sending messages to the wrong contacts, booting to a black screen, and receiving double messages. Everything just flipped out a couple days ago, There is no water damage, and this phone is almost constantly in use. Please help I need this fixed asap. I do download a lot from the market, but also have virus protection on the phone. What is going on?
asked 2 years, 5 months ago
Catts
northwest ohio
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for reaching out!

It appears that we will need to take a look at your device to properly diagnose it. You can schedule a repair from the Support page on our website (http://bit.ly/oC1j54) or file a Service Request from our Support form on our Facebook page (http://on.fb.me/n0xqXn)

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!

twitter.com/GalaxySsupport (@galaxySsupport)

twitter.com/SamsungSupport (@samsungsupport)

facebook.com/SamsungSupport

or

Live Chat Support: http://goo.gl/ZALJm
answered 2 years, 5 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

Samsung continuum: how do you change calendar notification sound so you can actually hear it?

asked 2 years, 5 months ago
pkwrdy
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00039292&fm_seq=39460

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 5 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
Question

My samsung continuum will not recognize that it is connected to a USB device when I plug it into my computer. How do I fix this?

asked 2 years, 5 months ago
eream18
on SCH-I400
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hello-

Thank you for the inquiry. This link contains serveral sections from how to setup and transfer data using the Mass Storage mode.Copy and paste this link into your browser for instructions. http://bit.ly/oxIhFG

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!

twitter.com/GalaxySsupport (@galaxySsupport)

twitter.com/SamsungSupport (@samsungsupport)

facebook.com/SamsungSupport

Chat Support: http://goo.gl/ZALJm
answered 2 years, 5 months ago
SamsungSupport12
0points
0out of 0found this answer helpful.
Question

where does photos saved in messageing go to. what directory?

asked 2 years, 5 months ago
stm88
usa
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi there,

Thanks for reaching out to us for support.

Any photos received via MMS are saved by default into the MyFiles (DCMI folder) and Gallery stock applications.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support
answered 2 years, 5 months ago
SamsungSupport11
Austin, Texas
0points
0out of 0found this answer helpful.
Question

recent glitches

when are the patches going to become avaialbe for the glitches in my phone? Its a pain in the butt to have to double check my text messages to make sure they are going to the right person
asked 2 years, 4 months ago
Anonymous
Pennsylvania
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!
answered 2 years, 3 months ago
SamsungSupport13
SamsungSupport13
0points
0out of 0found this answer helpful.
Question

Were can I get an original base station or car station for the Continuum??

asked 2 years, 3 months ago
jmberumenb
El Paso, TX
on SCH-I400
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for your question!

Regarding your concern, please refer to the link below for all accessories for your device.

http://www.samsung.com/us/mobile/cell-phones/SCH-I400ZKAVZW-accessories

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!
answered 2 years, 3 months ago
SamsungSupport9
0points
0out of 0found this answer helpful.
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