Looking for Answers about samsung Samsung Exec™ Full Qwerty Smartphone?

Hi, sorry for the inconvenience that this may cause you. For the Serial Number of the phone that you got which is SCH-i225, normally you can find it on the box that it came with, at the back of the phone where the battery goes or even on your POP or receipt. If you are looking on both the phone and the box, try looking for the longest set of numbers. The number normally starts with A00000. If you see that number that is the handset serial number.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support

Hi Charlena!

There are no configurable options available to automatically save all the information to the microSD memory card in the SCH-I225.

However, pictures or videos taken using the camera of the phone can be automatically save to your microSD memory card.

Changing Default Memory of the Camera

1. From the home screen, press and hold the Camera key, located on the lower right side, to activate the Camera.

2. Press the right soft key for Menu.

3. Highlight Settings , by pressing the navigation key to the left or right, then press the OK key.

4. Select Default Memory.

5. Choose SD Card.

6. press the OK key to save the Sound settings.

7. Press the right soft key for Back to return to the Camera.

Hi bramey,

Thank you for your inquiry. Regarding your concern, you may transfer your pictures from your phone to a computer (vice versa) using any of the methods we provided you.

Via Mass Storage

To transfer pictures to or from a computer please follow the steps below:

1. From the Home Screen, plug the data cable into the handset's power/accessory interface connector
2. Plug the other end of the data cable into a USB port on the computer.
3. If a new removable disk box appears, select "Open folder to view files using Windows Explorer" on the new Removable Disk screen.
4. If the box doesn't appear, open Windows Explorer Click on the new removable drive letter.

Note: Transferring content with a memory card requires the use of a memory card reader. Contact your computer manufacturer or nearest electronics retailer for more information.

Via Memory Card

1. Transfer the pictures and/or videos to the memory card.
2. Remove the memory card from the handset.
3. Insert the memory card into a memory card reader.
4. Insert the memory card reader into your computer or laptop.
5. Use the Windows Explorer interface to drag and drop content from the memory card to the computer or laptop.
Note: More or less steps may be required depending on the configuration of your computer or laptop

Via ActiveSync

Note For Windows XP Users: Before proceeding, ensure that that the latest version of Microsoft's ActiveSync is installed and ready to use on your computer or laptop. Refer to Microsoft's website for details.

Plug one end of the data cable into the power/accessory port located on the right side and the other end into an available USB port on the computer.

After ActiveSync connects to the handset, on the computer click on Explore icon within ActiveSync
In the pop-up window, navigate to desired pictures or videos to transfer to the computer or a desired location to transfer content from the computer.
Using the Windows Explorer interface, simply drag and drop content between the computer and the handset to and from desired folders

Via ActiveSync

Note For Windows XP Users: Before proceeding, ensure that that the latest version of Microsoft's ActiveSync is installed and ready to use on your computer or laptop. Refer to Microsoft's website for details.

1. Plug one end of the data cable into the power/accessory port located on the right side and the other end into an available USB port on the computer.
2. After ActiveSync connects to the handset, on the computer click on Explore icon within ActiveSync
3. In the pop-up window, navigate to desired pictures or videos to transfer to the computer or a desired location to transfer content from the computer.
4. Using the Windows Explorer interface, simply drag and drop content between the computer and the handset to and from desired folders.

We appreciate your continued interest in Samsung products. Have a good day.

Hello there.

Thank you for your inquiry. However the Samsung SCH-i225 don’t have a t9 feature.

Happy Holidays!

Hi gabes1021!

Thank you for your inquiry.

Try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

You may contact your service provider for further assistance on network related issues.

If sypmtoms persists, please call the Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m to 6 pm. Saturday CST for further assistance in troubleshooting and questions related to possible repair.

We appreciate your time writing us here at Samsung!

Hi pierate,

Thank you for your correspondence.

Regarding your concern, for troubleshooting and questions, you would be best assisted by calling Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).

Tip: Just in case you decided to contact us about your phone issue, we highly advise you to use a different handset, so that we could walk you through checking the phone while on a call.

We sincerely apologize for any inconvenience this presents.Have a good day.

Hi ginnie!

Thank you for your inquiry. I highly suggest to delete the cache of your browser on your Samsung Exec (SCH-I225). Please check the link below for the complete instructions on how to delete the cache of your handset.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=690&AT_ID=233918

If this will not work, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Hi ryanbls!

Thank you for your correspondence. You may use this link below and follow the steps fro transferring files to the memory card.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=690&AT_ID=233607

Note: You may try also clearing the internet browser cache, history, cookies of the phone to free up some space on the internal memory card of the phone.

We thank you for your patronage of Samsung products.

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!

To Make a Conference Call, between yourself and two other callers, on the handset follow the steps below:

While in standby mode, dial the number for the first party, then press SEND
When connected, ask them to remain on the line.
Press the SEND key to place them on hold.
Dial the second party’s phone number and press SEND.
When the second party answers, press SEND to connect all three parties.
Note: As the originator of the conference call, should you disconnect, the other two parties will also be disconnected. If one of the individuals should disconnect, you will still be connected to the other.

Note: For handsets which support more than 3 individuals on one call, repeat steps 1 through 5 until all parties are connected.

For more information on 3 Way Calling and Conference Calling see your service provider.

Thank you for your inquiry.

Here's the steps on how you can activate the speakerphone feature of the phone.

While in a call on the handset press the right soft key for Menu

Select Speakerphone On/Off

Thank you for choosing Samsung.
Sincerely,

Thank you for your inquiry.

To Make a Conference Call, between yourself and two other callers, on the handset follow the steps below:

While in standby mode, dial the number for the first party, then press SEND
When connected, ask them to remain on the line.
Press the SEND key to place them on hold.
Dial the second party’s phone number and press SEND.
When the second party answers, press SEND to connect all three parties.
Note: As the originator of the conference call, should you disconnect, the other two parties will also be disconnected. If one of the individuals should disconnect, you will still be connected to the other.

Note: For handsets which support more than 3 individuals on one call, repeat steps 1 through 5 until all parties are connected.

For more information on 3 Way Calling and Conference Calling see your service provider.

Thank you for choosing Samsung.
Sincerely,
Technical Support

Greetings!
Pertaining to your query, the MP3 can be set on the phone as a ringtone as long as the file type is a supported type on the phone, below are the list of supported audio file for the phone:
File Types:
MP3, MP4 / AAC, MP4 / AMR, M4A, 3GP / AAC, 3GP / AMR, WMA
Once determined you can now set the MP3 as a ringtone on the phone please follow the steps below:
To set a MP3 as a ringtone follow the steps below:
1.From the Home screen press the left soft key for Start
2.Select Contents Manage
3.Locate the folder where the stored files are
4.Press the right soft key for Menu
5.Select Set As
6.Select Ringtone
7.Select Ok

It was a pleasure doing business with you.
Technical Support Team

To set a Alarm follow the steps below:

1.From the Home Screen, press the left soft key for Start
2.Select Organizer
3.Select Alarms
4.Highlight the desired Alarm to be set and press the left soft key for Edit
5.Set all of the desired Alarm Clock settings
6.Tap on Done to save

Note: To disable the Alarm simply turn it Off

You may try to power cycle the phone and remove the battery and wait for a minute and turn the phone back on. If the message still shows in the phone, You may try to call your Service Provider to check network connection. If the error persist, at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Hi there.

Here are the steps on how to assign a ringtone to a contact. Please follow the steps below:

1. From the home screen, press the right soft key for Contacts
2. Highlight the desired Contact, using the navigation key
3. Press the OK button to view the Contact
4. Press the left soft key for Edit
5. Highlight Custom Ring Tone: None, using the navigation keys
6. Select the desired Ring Tone, using the navigation keys
7. Press the left soft key for Done to save the Contact settings

You can try the OUTDOOR Profile of your phone. It contains the combination of ringtones and the vibration for your phone. Just go to Start>Settings>Profiles.

You can also try to check if you can edit any one of the profile if there's an option for the specification that you want. Go to Start>Settings>Profiles>Highlight one of the profile and hit MENU>Edit>Ring Type>then choose Vibrate and Ring or Vibrate then Ring.

Hi renate1!

Thank you for your inquiry. There's no configurable option for you to set music file as your tone on your Samsung SCH-I225.

Thank you for your continued interest in Samsung products.

Hi TLWW!

Thank you for your correspondence. There are no settings on the phone to manage the limit or size of the incoming e-mails. However, you may have to contact your e-mail provider and check with them if they have e-mails settings for mobile phones that will not automatically erase.

We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.

you can get an android ap for it if your stock one doesnt work, ad theapp is free.