I'm sorry to hear you're having this issue. Please click on the link below then select "Pictures and Videos > Picture Taking > Photography Issues > The Pictures Your Camera Takes Are Too Bright" for assistance determining whether your camera requires service:
http://tinyurl.com/3roozanThis article also includes instructions for requesting service if it is necessary.
Thank you,
Ms. Samsung
answered 1 year, 4 months ago

Username
MsSamsung
SamsungHQ