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Customer Questions & Answers for
WB150F 14 Megapixel Samsung SMART Camera

Customer Questions & Answers:
75 Questions
 | 
74 Answers

Questions & Answers for samsung WB150F 14 Megapixel Samsung SMART Camera

Question

How do I adjust the date and time WB150F

asked 1 year, 7 months ago
nelon
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's how to do so: Settings > General > Data/Time Set. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 7 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Resizing of Pictures when using WIFI features

Aren't the WIFI features of the camera rendered a bit pointless if all the great images taken are resized to very small images (eg 2MP)?

Is there no way of uploading and sharing full sized pictures over WIFI - be it through Social Sharing or Email?
asked 1 year, 7 months ago
hingus2000
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

According to page 105 of the user manual:

The maximum photo resolution you can upload is 2M, and the longest video you can upload is 30 seconds at resolution or a video recorded using . If the selected photo resolution is higher than 2M, it will be automatically resized to a lower resolution.
• The method of uploading photos or videos may differ depending on the selected website.
• If you cannot access a website because of firewall or user
authentication settings, contact your network administrator or network service provider.
• Uploaded photos or videos may be automatically titled with the date they were captured.
• The speed of your internet connection may affect how quickly photos upload or web pages open.
• When there are no files in the camera memory, you cannot use this feature.
• You can also upload photos or videos to file sharing websites in Playback mode by pressing [m], and then selecting Share(Wi-Fi)“ a desired website.

We hope this helps you better understand your camera's operation.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 7 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Mobile Link EXIF Data

Hi

As Flickr is not supported as a means of uploading straight from the camera, I had wanted to use Mobile Link to send the pictures to my iPhone, and then upload them from the iPhone. (I am currently travelling and don't have access to computers often enough to upload via a PC).

However, although the files transfer nicely via Mobile Link, it seems that all the EXIF data is stripped from them. Including basics such as time and date of taking. This is really frustrating for those of us who want to create albums of pictures ordered naturally - by date!

Is this something you could look into?

Thanks.
asked 1 year, 7 months ago
hingus2000
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you email your concerns to scamwifi@gmail.com, as that is the email address listed for the developer of the Samsung MobileLink app.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 7 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Flickr Support

I was really disappointed upon purchasing this camera that there is no support for Flickr. I had high hopes of being able to upload straight to Flickr from the camera, especially as Flickr is the internet's biggest photosharing website.

Is Flickr integration being considered for a future firmware update?\

Thanks.
asked 1 year, 7 months ago
hingus2000
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. While we appreciate your curiosity and interest in Samsung products, we cannot speculate on the release of updates to our products. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 7 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Updating Firmware on a Mac

How do I update the firmware using my MacBook?
asked 1 year, 8 months ago
murrz321
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

At this time, the Intelli-Studio software that can be installed from the camera is only compatible with Windows. More info on the minimum requirements can be found on page 92 of your user manual.

http://downloadcenter.samsung.com/content/UM/201206/20120623095537776/WB150F_English.pdf

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 8 months ago
SamsungTech73
-2points
0out of 2found this answer helpful.
Question

How long is the full charged WB 150F camera battery life for each shots and movie only?

asked 1 year, 8 months ago
AVAVA
California, USA
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The battery life of the SLB-10A Lithium Ion battery that comes supplied with the WB150F camera is approximately 135 minutes (or 270 pictures) when taking still photos, or 110 minutes for movies recorded at HD resolution and 30 FPS. These parameters may vary somewhat depending on camera settings, use of the zoom lens and flash.

Thanks for your interest,
Ms. Samsung
answered 1 year, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can I download PC Auto Backup software?

I need to reinstall pc auto backup since my hard disk got error. I could not find the installation CD, where can I download the pc auto backup software? I searched samsung website with but the software is not there.
asked 1 year, 8 months ago
Tatsu
Indonesia
on WB150F 14 Megapixel Samsung SMART Camera
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and provide us with the model number for your laptop. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 8 months ago
SamsungTech42
-4points
0out of 4found this answer helpful.
Question

My WB150F box missing charger and cable.

I bought my WB150F new in the Los Angeles area, and the box, sealed by the manufacturer and Fry's, was missing the charger and cable to connect to the computer. In the Quick Start Guide, the charger shown is the European style with two round pins. What should I do? Thanks.
asked 1 year, 8 months ago
Joelzee
Newbury Park, Thousand Oaks, CA, USA
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 8 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Battery

I have buy camera & charge it full but battery doesn't stay with me long time also the last 2 charging indicators goes rabidly with each other so is battery has a problem?
thanks in advance
asked 1 year, 9 months ago
Mo3taz
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review this support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=377143&modelname=SAMSUNG+WB150F

If your camera is not under warranty or you'd just like to try testing a new battery, one can be purchased fairly inexpensively.

http://www.samsungparts.com/Products/Parts_and_Accessories/PID-4302-001221.aspx?model=EC-WB150FBPBUS

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 9 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

TV Link

I have Samsung Smart Tv UA40D5500 which support All share Feature & connected through Lan Cable to my AP device but when i open Tv link in my cam it doesn't found any Tv to connect with it .
does the camera & Tv must connected wireless to Ap device?or i can connect the Tv wire & the camera wireless
asked 1 year, 9 months ago
Mo3taz
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

The UA40D5500 is not a U.S. model TV. We are a support team based in the U.S., so we can only support customers based in the U.S. or who have purchased their products here. We recommend you refer to the following link and refer to the Samsung support operation in your respective country for further support.

http://www.samsung.com/us/common/visitcountrysite.html

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 9 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

WiFi Connection

I have a WF150F smart camera and I want to know how can I find a wifi hot spot to send picture to my computer and friends computer when I'm away from home. Like if I in the zoo and take picture and want to send them home where will I get wifi signal and how ?
Image(s)
User submitted image
asked 1 year, 9 months ago
GatewayKid
Florissant , MO
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=368913&modelname=SAMSUNG+WB150F

You might also wish to review this support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=368915&modelname=SAMSUNG+WB150F

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 9 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Best Mode for Moving Person

If I'm taking pictures of a moving person, what's the best mode to be in? Would it be best to use manual, with the right settings?
I'm looking to get a clear shot with out the blurred arms/legs
asked 1 year, 9 months ago
Shake
Chicago, IL
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you use the Burst Mode for capturing action shots. You can read more about this mode on page 73 of your user manual. If your manual is not handy, please refer to the following PDF copy.

http://downloadcenter.samsung.com/content/UM/201206/20120623095537776/WB150F_English.pdf

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 9 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Wifi not connecting

I am having problems connecting an iPhone to my camera. It takes a long time to connect when using MobileLink. I can never get it connected using Remote Viewfinder. I tried using a friends iPhone and had the same problem.

When I go into Settings, Wi-Fi on the iPhone and select the camera, the connection just circles, Eventually it may or may not connect if I am using MobileLink. It never connects using Remote Viewfinder.
asked 1 year, 10 months ago
JPlus14
on WB150F 14 Megapixel Samsung SMART Camera
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the Description area on the app page for MobileLink. The Apple iPhone is not listed as a compatible device.

https://play.google.com/store/apps/details?id=com.samsungimaging.filesharing&hl=en

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
-2points
0out of 2found this answer helpful.
Question

does this sync with bluetooth to my Samsung Laptop SF511?

does this sync with bluetooth to my Samsung Laptop SF511?
asked 1 year, 10 months ago
PANTO2
Philadelphia, PA, USA
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Unfortunately, Bluetooth isn't a feature on this device. We apologize for any inconvenience. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Instagram support?

Hi,

I'm wondering when the new firmware will included the support upon uploading photo on Instagram social network.
This will boost the sales of this camera and make it becomes more useful than it currently is.
asked 1 year, 10 months ago
Pruthisith
Thailand
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. While we appreciate your curiosity and interest in Samsung products, we cannot speculate on the release of updates to our products. We do appreciate your feedback, though! Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Trouble Updating Firmware Through Intelli-studio

When I try to update the device firmware through Intelli-studio, a message tells me "After you insert a memory card, please try again F/W upgrade." I have inserted a memory card and ensured that it is formatted, but no dice. What am I doing wrong?
asked 1 year, 10 months ago
RigbyJody
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=7714&howto_guide_step_no=1&prd_ia_cd=N0000099&map_seq=50814

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Delete

How can I delete picture the from camera?
asked 1 year, 11 months ago
GatewayKid
Florissant , MO
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you refer to page 28 of your product manual for more info on this process. If your manual is not handy, you can reference this PDF copy.

http://downloadcenter.samsung.com/content/UM/201206/20120623095537776/WB150F_English.pdf

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

How do I enable burst mode?

asked 1 year, 11 months ago
Discopirate1
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you refer to the section titled "Using burst modes" on page 73 of your product manual. If your manual is not immediately handy, you can refer to this PDF copy.

http://downloadcenter.samsung.com/content/UM/201206/20120623095537776/WB150F_English.pdf

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

How can I store my email contact

Can I store my email contact in my WB150F smart camer before I take a picture. How can put my email contact in my camera
asked 1 year, 11 months ago
GatewayKid
Florissant , MO
on WB150F 14 Megapixel Samsung SMART Camera
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
Great camera right out of the box.
Only problem was Wi-Fi/Email was a little shaky until I updated the firmware. you should try it
answered 1 year, 11 months ago
loca2good4u
elizabeth nj
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung. I've attached instructions on how to do so. Thank you for being a Samsung customer!

The Samsung Online Support Team
Image(s)
User submitted image
answered 1 year, 11 months ago
SamsungTech42
+1point
1out of 1found this answer helpful.
Question

How do I put my email contact im my camera

I have a samsung WB150F smart camera and I would like to know how can i put my contact email address in my camera?
asked 1 year, 11 months ago
GatewayKid
Florissant , MO
on WB150F 14 Megapixel Samsung SMART Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you read over the section titled "Sending photos or videos via email" on pages 106-108 of your product manual. In the event your manual is not handy, please open the following link:

http://downloadcenter.samsung.com/content/UM/201206/20120623095537776/WB150F_English.pdf

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
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