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Q&A home DualView Dual LCD Q&A
DualView 12.4MP Dual LCD Digital Camera

Customer questions and answers for
DualView 12.4MP Dual LCD Digital Camera

Customer questions and answers:
210 Questions
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53 Answers

Customer questions and answers for samsung DualView 12.4MP Dual LCD Digital Camera

Question

Can't get the demo mode to turn off or bring up the menu

Tags: error messages, Pictures & Video
asked 11 months ago
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Username 
BearsFromtheHeart
Inwood, New York, NY, USA
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Can I buy a replacement charger for my camera?

Camera: Samsung
Model #: EC-TL220ZBPSUS
Tags: camera
asked 2 years, 9 months ago
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Username 
Anonymous
on DualView 12.4MP Dual LCD Digital Camera
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your TL220 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 7 months ago
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MsSamsung
SamsungHQ
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0out of 0found this answer helpful.
Question

Is there a way to transfer pictures from internal memory to a memory card?

I lost the cable to connect to the computer, and I took some pictures that are saved on the camera's internal memory that I really want to keep. Is there a way to transfer the pictures onto a memory card from the internal memory? Or get them on a computer any other way without the cable?
Tags: memory help
asked 2 years, 8 months ago
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Username 
PoopBoy
Pup City
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can easily copy your pictures from the internal memory to your external memory card by using the 'copy to card' feature. First insert a Micro SD card into your camera, press the play back button to view previously taken pictures, and then press the menu button. After the menu appears tap the page down button to page 2, select copy to card, and then tap Yes. Your pictures are then transferred from your internal memory to your external memory card.
answered 2 years, 7 months ago
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Username 
SamsungCamera
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Question

How do I purchase an optional camera case

Tags: options
asked 2 years, 8 months ago
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mrtnstvns
10970
on DualView 12.4MP Dual LCD Digital Camera
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your TL220 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 7 months ago
Customer Avatar
Username 
MsSamsung
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

I went to delete multiple pictures and my camera froze up, it won't turn off and the screen is blank

asked 2 years, 8 months ago
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Username 
gjdawso
on DualView 12.4MP Dual LCD Digital Camera
0points
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1 answer
Answers
answer 1
Please visit the link below to further troubleshoot your camera.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=142234&modelname=SAMSUNG TL220&modelcode=&session_id=MGh7C921GBbSPnWynh7DJmJ5c1Smbn3zpyfq7ZpGtrzGLWTy8gFK!-2109820024!1761676444!7501!-1!1969092156!1761676348!7501!-1!1288102331864
answered 2 years, 7 months ago
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SamsungCamera
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Question

I lost my charger for this camera. Where can I purchase a charger?

I lost my charger. Where can I get a charger for this camera?
asked 2 years, 8 months ago
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Username 
theodore3
Katy, Texas
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can purchase charging cables and other accessories at SamsungAccessory.com.
answered 2 years, 8 months ago
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SamsungCamera
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Question

Does the firmware upgrade for a TL220 camera need to be installed if my camera has no external SD card?

Tags: tl220 firmware
asked 2 years, 8 months ago
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ronydavis
Stockton, California 95203 USA
on DualView 12.4MP Dual LCD Digital Camera
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0out of 0found this question helpful.
1 answer
Answers
answer 1
The firmware does not need to be installed on your camera, however if you want to install the firmware you will need an external micro SD card in order to do so.
answered 2 years, 7 months ago
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Username 
SamsungCamera
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Question

Can this device use a MicroSDHC card?

Tags: memory, microsdhc, microsd, micro
asked 2 years, 6 months ago
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gtirrito
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, the TL220 will accept up to an 8GB microSDHC card.

Thank you,
Ms. Samsung
answered 2 years, 6 months ago
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MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can I find a replacement cable for this camera?

I've misplaced my charging/transfer cable for my camera and would like to know what it would cost to replace it.
asked 2 years, 7 months ago
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MasterLink
Madison, WI
on DualView 12.4MP Dual LCD Digital Camera
0points
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1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 7 months ago
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MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

need a charger for my camera

asked 2 years, 5 months ago
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Username 
Rocio
Houston, Tx
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your TL220 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 5 months ago
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Username 
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can I get the USB cable that is used also to charge the camera? (I lost it)

I have only the socquet/ adapter of AC voltage to connect to the wall but not the cable to connect the camera and adapter for charging purposes. EC-TL220ZBPSUS.
If I can order through this web page please let me know.
I bought the camera in best buy and they do not sell this part/ accessory.
Thank you for the support. Happy new year.
asked 2 years, 5 months ago
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victorml29
Katy, TX USA
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your TL220 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 5 months ago
Customer Avatar
Username 
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

where can i find a charger?

asked 2 years, 5 months ago
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Username 
Ashley1221
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your TL220 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 5 months ago
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Username 
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to transfer pics from camera?

I lost my cables for this camera and no one seems to know how to find one and to transfer pics to upload to a computer. Help...
asked 2 years, 3 months ago
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Username 
alandjakeboys
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of parts and accessories, including a new cable for your Samsung TL220 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 3 months ago
Customer Avatar
Username 
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can I find just a charger for my Samsung TL220?

asked 2 years, 6 months ago
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Username 
dvidri3
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your TL220 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 6 months ago
Customer Avatar
Username 
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can I get a memory card for my camera

asked 2 years, 6 months ago
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Username 
akarren
Salt Lake City
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The microSD (up to 4 gigabytes) and microSDHC (up to 8 gigabytes) memory cards that are compatible with your TL220 camera are available through SamsungParts.com as well as at most retailers that carry Samsung cameras.

Thank you,
Ms. Samsung
answered 2 years, 6 months ago
Customer Avatar
Username 
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I lost my USB cable to my DualView 12.2MP digital camera, how can I replace it?

DualView 12.2MP, TL220
asked 2 years, 6 months ago
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Username 
MissV
Phoenix
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your TL220 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 6 months ago
Customer Avatar
Username 
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is my quickest way to get a new power/transfer usb cord that fits the TL220?

asked 2 years, 5 months ago
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Username 
chile7777
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your TL220 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 5 months ago
Customer Avatar
Username 
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can i get another charger for my camera

asked 2 years, 5 months ago
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Username 
jonm47
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your TL220 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 5 months ago
Customer Avatar
Username 
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to track a lost camera

I lost my camera this weekend and I was wondering if my device has any ability to be tracked. I have the Samsung TL220.
asked 2 years, 5 months ago
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Username 
Whitne919
Livingston, NJ
on DualView 12.4MP Dual LCD Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear your camera is lost. While it could be identified by the serial number if found, the TL220 does not have any sort of a tracking feature to help find it.

- Ms. Samsung
answered 2 years, 5 months ago
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MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

WHERE DO YOU PLUG IN USB CABLE ON CAMERA?

WHERE DO YOU PLUG IN USB CABLE?
asked 2 years, 8 months ago
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Username 
HATTERAS3
on DualView 12.4MP Dual LCD Digital Camera
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. Please see attached photo or refer to page 13 of the TL220 User Manual for the location of where to plug the USB cable into your camera.

- Ms. Samsung
Image(s)
User submitted photo
answered 2 years, 4 months ago
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MsSamsung
SamsungHQ
+1point
1out of 1found this answer helpful.
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