I'm sorry to hear you're having this issue. Please follow the link below then select "Power, Batteries, Charging > The Camera Does Not Power On" for assistance determining why the camera is not turning on: http://tinyurl.com/3roozan
If this does not help to resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.
- Ms. Samsung
answered 3 years, 1 month ago