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See all Samsung Questions and Answers Point-and-Shoot Q & A

Customer Questions & Answers for
SAMUSNG SL620

Customer Questions & Answers:
45 Questions
 | 
20 Answers

Questions & Answers for samsung SAMUSNG SL620

Question

What does it mean when you turn your camera on and it has a BEEP BEEP then turns off?

When i turn my camera on it goes "BEEP BEEP" then turnes off. The lense is out and stays out it wont go back in.
asked 3 years, 6 months ago
anniem908
Texas
on SAMUSNG SL620
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
If this happens when your battery is fully charged, it may be that your lens is out of alignment.

If the symptom persists, you might contact the Samsung customer service center at 800-SAMSUNG for troubleshooting or repair service.

--HDTech
answered 3 years, 6 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
answer 2
Fairly sure it means it's low on battery
answered 3 years, 6 months ago
Coolpix
0points
0out of 0found this answer helpful.
Question

how can I get a replacement cable

asked 3 years, 11 months ago
gizmoateit
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your SL620 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Lost Installation CD

I have a Samsung SL620 Camera, and lost the disc that came with the camera. I got a new computer and am able to plug the camera in and upload the pictures, but I lost the software that came with it that allowed me to edit photos, etc. Is there any way to download this lost software?
Thank you!
asked 3 years, 11 months ago
LESLIE2413
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can download this software by visiting the link below.

http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=US&CttFileID=1849054&CDCttType=SW&ModelType=C&ModelName=KENOX S630&VPath=SW/200808/20080826152930281_Samsung_Master.zip

If you would also like to download the User's Manual, you can do so by viewing the following link

http://www.samsung.com/us/support/downloads/SAMSUNG%20SL620
answered 3 years, 10 months ago
SamsungCamera
0points
0out of 0found this answer helpful.
Question

i have lost the cd to put into the computer

new camera. lost stuff. need to transfer shots from camera to pc. have the cord. don't have the software. can i get this on line? help. need to move shots.
asked 3 years, 10 months ago
Anonymous
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you've lost your CD. You should be able to download the Samsung Master software from this website once you've registered your camera and have an account on line. For more information or assistance, please call 800-SAMSUNG or use the Live Chat option on the product support page.

Thank you,
Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

SAMSUNG SL620 NEED TO PURCHASE THE BATTERY CHARGER CORD AND CAN'T FIND ON THE WEB SITE.

asked 3 years, 7 months ago
031057
KY
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of parts and accessories for your Samsung SL620 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where can I purchase a battery charger for the SL620 Camera?

asked 3 years, 6 months ago
Anonymous
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of parts and accessories for your Samsung SL620 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

why are my pictures red or pinkish tint ?

Image(s)
User submitted image
User submitted image
User submitted image
User submitted image
User submitted image
User submitted image
asked 3 years, 1 month ago
trinwin11
46705
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. It's possible the camera settings have been changed to cause this effect, such as through Customer RGB. Please try resetting the camera by pressing Menu > Settings > Reset. If this does not help to resolve the issue, please call 800-SAMSUNG for additional assistance.

Thank you,
Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

There is a speck of dirt inside the lens, how do I clean it?

There is a piece of dirt inside the lens. It shows up in my photos as a grey circle. Can this be cleaned? How do I get it cleaned?
asked 3 years, 1 month ago
jrzeiner
USA
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please click on the link below then select "Pictures and Videos > Picture Taking > Photography Issues > The My Pictures I Take Have Back Spots" for advice on cleaning your lens: http://tinyurl.com/3roozan
If these tips do not help to resolve the issue, please submit an online service request through the link provided or call 800-SAMSUNG for further assistance.

Thank you,
Ms. Samsung
answered 3 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why is my Samsung SL620 camera beeping 3 times, but not turning on?

I have charged the battery but still the camera will not turn on. It just beeps 3 times. The camera is not that old.
asked 3 years ago
Anonymous
doylestown, pa
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please follow the link below then select "Power, Batteries, Charging > The Camera Does Not Power On" for assistance determining why the camera is not turning on: http://tinyurl.com/3roozan

If this does not help to resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung
answered 3 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

1

Bought the SL620 and wanted to buy the memory card to go with it and possibly the camera case.
asked 3 years, 11 months ago
felines
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can purchase accessories for your camera at SamsungAccessory.com or SamsungParts.com.
answered 3 years, 10 months ago
SamsungCamera
0points
0out of 0found this answer helpful.
Question

Recall of CCD?

My Screen is many thin, small, red, green & blue lines running up & down in vertical manner.
asked 3 years, 11 months ago
Dukedog1
Newport Beach
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are no recalls on this model. For more information regarding your issues please see the link below.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=145270&modelname=SAMSUNG SL620&modelcode=&session_id=MGh7C921GBbSPnWynh7DJmJ5c1Smbn3zpyfq7ZpGtrzGLWTy8gFK!-2109820024!1761676444!7501!-1!1969092156!1761676348!7501!-1!1288102331864
answered 3 years, 10 months ago
SamsungCamera
0points
0out of 0found this answer helpful.
Question

Where can I get a replacement USB cord for SL620 camera?

asked 3 years, 9 months ago
pattym
NJ
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your SL620 camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

When I turn on my camera there is a pink blurred image on the screen, and the same image exists when I take a picture. What is this?

Image(s)
User submitted image
asked 3 years, 2 months ago
kianu2013
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please try resetting your SL620 by selecting Menu > Settings > Reset. If the issue persists, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is software available online?

I have a new computer but lost my disk to upload the program so I can upload my pictures. How can I upload my pictures?
asked 3 years, 1 month ago
dubics
pittsburgh
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please visit SamsungParts.com for information and availability of the SL620 software CD (part #AD46-00235A).

- Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why won't my camera turn on?

i have the SAMSUNG SL620 and when I press the power button the lens comes out and goes back in that then beeps three times. Is there a reason it is doing this? and how do i solve it? Thanks.
asked 2 years, 10 months ago
Anonymous
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please follow the link below then select "Power, Batteries, Charging > The Camera Does Not Power On" for assistance determining why the camera is not staying on: http://tinyurl.com/3roozan

If this does not help to resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can I purchase replacement parts for this camera?

I need the back cover for this camera in silver. I can not find a parts list nor this part.
asked 2 years, 9 months ago
TWJones
USA, Tn
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of parts and accessories for your Samsung SL620 camera, please visit SamsungAccessory.com, SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How can I get a UBS camera/computer cord for my Samsung SL620

asked 2 years, 9 months ago
pegsodie
Crossville, Tn.
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of parts and accessories for your Samsung SL620 camera, please visit SamsungAccessory.com, SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My SL620 camera is stuck "on", I push the power button, and it shuts off, but turns right back on, and shows the last image shot! Please help!

The camera has worked great up to this point, except when we went to use it last night, and it was dead, we found that odd. Later in the night we plugged it in to charge, and it turned right on, and started searching for a usb connecttion, even though it was plugged into the wall. No matter what I did, it wouldn't turn off. Now it is charged, but will quickly drain because it won't turn off!
asked 2 years, 8 months ago
moviejace
Liverpool, NY, USA
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please try resetting the camera by pressing Menu > Settings > Reset. If the problem persists, call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to remove the Date/Time Stamp on old pictures?

I need help removing the Date/Time Stamp on older pictures.
Image(s)
User submitted image
User submitted image
asked 2 years, 1 month ago
Nicole86
Decatur, Georgia
on SAMUSNG SL620
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

If the date/time stamp was set to ON and is currently imprinted on older pictures, it cannot be removed.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 1 month ago
SamsungCamera
0points
0out of 0found this answer helpful.
Question

LCD monitor on the back remains off or dark screen, how do I fix it?

My camera still seems to work. I am able to take pictures, though I can't see what I am taking a picture of or anything, due to the LCD monitor remains black / off. I am unsure what I did to turn it off or if it is broken. There does not seem to be any damage to the camera, nor has the camera had any recent occurrence in which it might be broken.
asked 3 years, 11 months ago
Collinls
Houston, Texas
on SAMUSNG SL620
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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