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See all Samsung Questions and Answers Point-and-Shoot Q & A

Customer Questions & Answers for
SAMSUNG SL30

Customer Questions & Answers:
32 Questions
 | 
14 Answers

Questions & Answers for samsung SAMSUNG SL30

Question

I can't see any files when i conect my camera to the PC. I go to removable disk(F:), and i see no files. Thank you.

I don't know if its my pc or just the camera.
asked 3 years, 10 months ago
shigri13
on SAMSUNG SL30
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why does my computer not recognize my camera?

asked 4 years, 1 month ago
wilipowe
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If your computer does not recognize your camera, it is likely that one of three things is happening:
1. The cable is not connected properly. Please disconnect the cable then try connecting it again. It may even help to try a different USB port.
2. The camera is not turned on. Connect the camera to the computer via the USB cable, then turn the camera on.
3. The computer does not meet the required specifications. Please make sure your computer's operating system is among the following: Windows 2000, XP, Vista / Mac OS 10.3.

If none of these possibilities explains and resolves the situation for you, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how long is the warranty for my camera. its a samsung sl30. i cracked my screen and it doesn't work. where could i get it fixed?

my screen is cracked and i don't know where i could get a new screen or get it fixed
i don't know how long the warranty lasts either.
could anyone help?
asked 4 years ago
chucknorris2659
grimes, iowa
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All Samsung Camera's come with a 1 year parts and labor warranty, however physical damage is not covered under warranty. To set up service for your camera you can either chat with us online or contact us at 1-800-SAMSUNG.
answered 3 years, 11 months ago
SamsungCamera
0points
0out of 0found this answer helpful.
Question

It says memory card locked

asked 4 years ago
kmkm1803
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The SD memory card has a write protect switch that prevents image files from being deleted or formatted. By sliding the switch to the bottom of the SD memory card (the "locked" position), the data will be protected. By sliding the switch to the top of the SD memory card, the data protection will be cancelled (or "unlocked"). Slide the switch to the top of the SD memory card before taking a picture so it is "unlocked."

See the attached image, which can also be found on page 15 of your User Manual (downloadable as a pdf file from this website).

Thanks for the question,
Ms. Samsung
Image(s)
User submitted image
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How can I transfer photos from my camera to my PC without the CD?

asked 3 years, 11 months ago
jeanthebean
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Click on the link below for a step by step tutorial on how to transfer your images to your PC.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=144722&modelname=SAMSUNG SL30&modelcode=&session_id=MFl11gGq5lwyW0SN1KH1xjH8Gpg299y8hz0C2wtnBQNWtNpl1TsG!1969092156!1761676348!7501!-1!-2109820024!1761676444!7501!-1!1288021493304
answered 3 years, 11 months ago
SamsungCamera
0points
0out of 0found this answer helpful.
Question

how can i purchase a usb cable for my sl30 camera? it did not have one in the box

asked 3 years, 9 months ago
bushkill
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please call 800-SAMSUNG to speak with an agent who will be happy to assist you with questions about missing parts.

Thank you,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I have a SL30 when I turn it on the LCD screen is white, have put in new batteries.

asked 3 years, 3 months ago
kessa
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please try resetting your SL30 by selecting Menu > Settings > Reset.

If this does not resolve your issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung
answered 3 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

where can i get my samsung SL30 screen repaired

asked 3 years, 4 months ago
pppoiuytrewqasdfg
Charlotte, NC
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear your SL30 screen needs repair. Please click on the link below to visit the support page where you can submit a service request or look for an authorized service center in your area: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I have an SL30 digital camera, the telephoto lens is stuck in the out position and it won't start up even with new batteries - what do I need to do?

asked 3 years, 3 months ago
chuckhj1
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please click on the link below then select "Power, Batteries, Charging > The Camera Lens Is Stuck Open or Closed" for troubleshooting assistance: http://tinyurl.com/3roozan
If these tips do not help to resolve the issue, please submit an online service request through the link provided or call 800-SAMSUNG for further assistance.

Thank you,
Ms. Samsung
answered 3 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how do I get my pictures to save on a memory card and not the camera it self?

asked 3 years, 1 month ago
halfpint3
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. The SL30 will automatically save files onto the memory card when one is inserted in the camera. To save to the internal memory, remove the memory card.

- Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My SL 30 will not turn on.

I changed the batteries - what could be wrong with it
asked 3 years, 1 month ago
joycet
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue with your SL30 camera. Please follow the link below then select "Power, Batteries, Charging > The Camera Does Not Power On" for assistance determining why the camera is not turning on: http://tinyurl.com/3roozan

If this does not help to resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung
answered 3 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I need to purchase a new USB cord for my camera so I can upload my photos. Please tell me where I can buy one. Thank you.I have a SL30 model.

asked 2 years, 11 months ago
mamasusiez
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of parts and accessories for your SL30 camera, please visit SamsungAccessory.com, SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I need to purchase a new USB cord for my camera so I can upload my photos. Please tell me where I can buy one. Thank you.I have the SL30 model camera.

asked 2 years, 11 months ago
mamasusiez
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of parts and accessories for your Samsung SL30 camera, please visit SamsungAccessory.com, SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I download pictures from my camera using the UBS patch cord to my computer?

asked 2 years, 9 months ago
Anonymous
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Instructions for connecting your camera to a computer using the USB cable and transferring images can be found in the user manual starting on page 87. The manual can be downloaded as a pdf file from this website for your convenience.

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

The software CD that came with our camera is damaged- how can we replace it or download the firmware?

asked 1 year, 6 months ago
samsungdivad
New Smyrna Beach, FL, USA
on SAMSUNG SL30
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 6 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Where can I get a CD for the driver to download pictures from my SL30 camera

asked 4 years, 1 month ago
Anonymous
on SAMSUNG SL30
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Would the memory card get wiped clean if i removed it and put in another memory card

asked 4 years ago
Nannett
on SAMSUNG SL30
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I erase memory card?

asked 4 years ago
judes
on SAMSUNG SL30
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

My SL30 digital camera suddenly stopped working & I don't know why?

Batteries were low and have been replaced. Now camera just makes a short chime sound when power button is depressed -- but lens does not open & extend. Any suggestions?
asked 4 years ago
timpamcleary
CT, USA
on SAMSUNG SL30
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

SL30 - download photos to PC

asked 3 years, 11 months ago
hubinger
on SAMSUNG SL30
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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