I'm sorry to hear you're having an issue with your PL20 camera. Please click on the following link for assistance troubleshooting error messages:
http://support-us.samsung.com/cyber...If the error message you're seeing is not on the list, or if the problem persists after following the suggested tips, please call 800-SAMSUNG to speak with an agent who will be happy to help you find a solution.
Thank you,
Ms. Samsung
answered 1 year, 3 months ago

Username
MsSamsung
SamsungHQ