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See all Samsung Questions and Answers Point-and-Shoot Q & A

Customer Questions & Answers for
SAMSUNG PL20

Customer Questions & Answers:
18 Questions
 | 
15 Answers

Questions & Answers for samsung SAMSUNG PL20

Question

I lost the battery charger cord for my PL20 camera - can I get a replacement?

model #sn8326c90b301
asked 3 years, 1 month ago
emharron
Reading PA
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of parts and accessories for your Samsung PL20 camera, please visit SamsungAccessory.com, SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why does the camera say "Memory Full"

Brand new, right out of the box, took 2 pictures, & then the "Memory Full" kept popping up....have the photos on the smallest pixels possible.......can't use the brand new camera. Considering returning it for another brand.
Image(s)
User submitted image
asked 3 years, 1 month ago
Ormy
Texas
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. The PL20 has an internal memory of approximately 9 MB, and can support SD memory cards in sizes up to 2GB guaranteed, or SDHC cards of up to 8GB guaranteed. It would not be unusual for the 9 MB internal storage to hold only a few pictures, and many people prefer to use memory cards to store, organize and transfer images among devices.

- Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I have lost my usb to my camera to download pictures and also the charger how and where can i purchase one?

PL20 camera point and shoot Red
asked 3 years, 1 month ago
Towery
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of parts and accessories for your Samsung PL20 camera, please visit SamsungAccessory.com, SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is the software CD available for MAC?

asked 2 years, 11 months ago
Gram2jhbr
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although the PL20 camera does not officially support Macintosh through the Intelli-studio software, photos taken with our cameras can be easily uploaded into Macintosh-compatible software programs. Thanks for your interest!

- Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

What does the 'file error' on the camera screen mean? How can you make it go away? Thank you!

On my camera screen, when I want to view my pictures it says file error on the screen. I also can't upload pictures to my computer.
asked 2 years, 11 months ago
lexingtonheight1
Minnesota
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please follow the link below then select "Error Messages > File Error" for assistance determining what might be causing this error message: http://tinyurl.com/3roozan

If this does not help to resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

the cord that came with my camera must have a short in it.

when i plug the camera into the computer sometimes the light comes on then it goes off. i can not download any pictures on to my computer.
asked 2 years, 11 months ago
dmontg2555
home
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear your USB cable is not functioning properly. For information and availability of replacement parts and accessories, please visit SamsungAccessory.com, SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I purchased an extended warranty. Did this registration show it?

asked 2 years, 11 months ago
Jenbob
Moreland, ga
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For questions regarding product registration and warranties, please use the Live Chat option on the product support page or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to get the screen fixed if it is damaged due to radiation?

asked 2 years, 11 months ago
Makesner
boca raton
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear your screen is damaged. I would suggest you call 800-SAMSUNG to speak with an agent who can help determine your service options.

- Ms. Samsung
answered 2 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My work requires that my required image size is 800x600. My PL20 does not show that size. What setting is equivalent?

asked 2 years, 10 months ago
lag10
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. Setting the Photo Size to 1M and the Quality to Normal in your PL20 will come closest to your required settings in terms of file size, though it is still larger than 800x600. However, you can easily adjust the photo to 800x600 using the Intelli-studio editing software; choose the image you wish to adjust, then select Photo Edit > Change Size > Manual Input, then change the '1024 x 768' to '800 x 600', press Apply and save the edited photo.

- Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

We just bought the PL20, and can not upload it to my Mac installed with Snow Leopard, how can we accomplish this?

asked 2 years, 9 months ago
Allison84
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. Samsung's Intelli-studio software is not compatible with the Mac OS, but you can transfer images to your Mac (OS 10.4 or later) by connecting the camera using the USB cable as a removable disk. For more information, please refer to page 71 of the user manual which can be downloaded as a pdf file from this website for easy reference.

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can I get a new instruction booklet for my camera/Samsung PL20 14.2 digital camera red

asked 2 years, 9 months ago
Louinblue
Minneapolis MN 55448
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please click on the following link to the download page for the PL20 user manual: http://www.samsung.com/us/support/d...

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to delete all pictures on memory card?

asked 2 years, 9 months ago
casagrandecars
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To delete all files on the memory card:
1. Insert the memory card in the camera.
2. In Playback mode, press Menu.
3. Select File Options → Delete → All → Yes.

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

CAN NOT FIND SERIAL NUMBER, WHERE IS IT?

I THOUGHT I FOUND NUMBER, IT KEEPS COMING UP, NOT RIGHT NUMBER.
asked 2 years, 8 months ago
DEEJD
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For assistance identifying the serial number, please use the Live Chat option on the product support page or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how to fix error message

i have a Samsung pl 20 digital camera that is showing memory card error message. i am tired of this piece of garbage camera second issue i had with it. i am under warranty would i be able to get a replacement camera?
asked 2 years, 8 months ago
bowe
fl
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having an issue with your PL20 camera. Please click on the following link for assistance troubleshooting error messages: http://support-us.samsung.com/cyber...

If the error message you're seeing is not on the list, or if the problem persists after following the suggested tips, please call 800-SAMSUNG to speak with an agent who will be happy to help you find a solution.

Thank you,
Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I remove this camera?

How do I remove this camera from my account? It was lost about 6 months ago. Recently a Samsung PL210 was bought for my birthday. I'm learning how this camera works, and I love it.
asked 2 years, 7 months ago
mjfinlay
Salem, OH 44460, USA
on SAMSUNG PL20
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you lost your PL20, but glad you love your new PL210. For assistance managing your account on line, please contact an agent through the Live Chat option on the website, or call 800-SAMSUNG.

Thank you,
Ms. Samsung
answered 2 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Installing Intelli Studio

My computer which runs Windows XP does not have a functioning CD/DVD RW Drive. Can I down load Intelli Studio for my Samsung Camera from the internet. I have a Samsung PL20 camera which I just received as a present.
asked 2 years, 10 months ago
sjkey1
on SAMSUNG PL20
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Samsung PL 20 14.2 MP Camera: How can I adjust setting so that pictures will be a smaller file size?

This camera was purchased for work, so that I can take pictures and upload them in our software. The default size of the pictures I have been taking are way to large for me to get them uploaded. Can I adjust this somehow?

Thank you,

Todd
asked 2 years, 10 months ago
tbaum81
Denver, CO
on SAMSUNG PL20
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why does camera say 'memory full' ? Do I need a memory card before I take pics?

asked 2 years, 10 months ago
Patriciam
Philadephia, pa
on SAMSUNG PL20
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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