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See all Samsung Questions and Answers DualView Dual LCD Q & A

Customer Questions & Answers for
PL120 DualView 14.2 Megapixel Digital Camera

Customer Questions & Answers:
69 Questions
 | 
23 Answers

Questions & Answers for samsung PL120 DualView 14.2 Megapixel Digital Camera

Question

my camera wont let me upload pics to my computer and I bought it 1 month ago

asked 3 years ago
Amy3156
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Is there a trick to attaching the camera strap? It won't go all the way through the hole/slot.

asked 3 years, 2 months ago
Anonymous
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
push it in
answered 1 year, 4 months ago
kjhgvcbjkjgfv
0points
0out of 0found this answer helpful.
answer 2
I too thought it was impossible but I managed to ge it done with the help of a paper clip. Just bend it so that a paper clip can fit through the hole. It helps to have a pair of needle nose pliers.
answered 2 years, 1 month ago
DaveH8865
0points
0out of 0found this answer helpful.
answer 3
I have the same problem. It is impossible to thread the carrying strap through the tiny holes provided. I have tried threading a loop of tiny wire through the holes in order to pull the carrying strap's cord through, but the cord provided with the camera is simply too big to fit.
Please, Samsung, give us a solution to this obvious design error.
answered 2 years, 6 months ago
ronc2vn
Eugene, OR, USA
-1point
0out of 1found this answer helpful.
Question

does this camera have all share capability?

asked 2 years, 3 months ago
JSteffen
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Additionally, the AllShare capability is for users who wish to share photos, music or video from their PC to their Samsung HDTV.

We recommend you open the following link, locate your Samsung TV from the list (if you own one), click on Support (blue text) and look for AllShare or PC Share under the FAQs and How-Tos section.

The Samsung Online Support Team
answered 2 years, 3 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

We recommend you review the following support article to learn more about the sharing features your digital camera offers.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=368837

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 3 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Is my Samsung PL120 cd compatible with mac? If not how do I upload pictures to my mac from my camera?

asked 2 years, 10 months ago
klv19
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The Samsung PL-120 is most definitely compatible with Mac. Page 92 in the manual will give instructions on how to upload pictures to your mac, and a link for that manual can be found here:

http://downloadcenter.samsung.com/c...

Thanks for your interest in Samsung products!

--Mr.Samsung
answered 2 years, 5 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Does the camera PL120 have panoramic view?

asked 2 years, 10 months ago
amolina36
El Paso Tx
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can set the resolution for a 4320 X 2432 photo, which will allow you to print on A2 paper in panorama ratio (16:9)
or play back on an HDTV.

However, stitching is a different feature, and that feature is not available on this model.

Thanks for your interest in Samsung products.

--Mr.Samsung
answered 2 years, 5 months ago
MisterSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can I purchase an English User Manual for PL120 digital camera?

asked 2 years, 10 months ago
SandyCBE
Dudley, MA
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please follow this link to the download center, where you can download a pdf of the PL120 user manual in English: http://www.samsung.com/us/support/d...

You could also visit SamsungParts.com for information and availability of a printed manual.

- Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

power cord is blinking orange, why won't my camera charge?

asked 2 years, 10 months ago
babegilr2
fredericksburg
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please follow the link below then select "Power, Batteries, Charging > The Camera Does Not Power On" for assistance determining why the camera is not charging: http://tinyurl.com/3roozan

If this does not help to resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

H, I brought a pl-120 camera and can't make the zoom work, is there any setting for this?

this is my first Samsung Camera, so I'm not fully familiar, but the zoom dial doesn't seems to move when I try it and there is no zooming action in the camera, is there any setting to enable it? or might the camera be faulty right out of the box?
asked 2 years, 9 months ago
carloscarlos
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the PL120 is in Shooting mode but the zoom feature does not activate when you press the Zoom button on the back of the camera, it may require service. If the camera is in Playback mode, pressing the Zoom button should enable you to scroll through thumbnails or zoom in on images saved to the camera's memory. Please call 800-SAMSUNG to speak with an agent who will be happy to assist you in determining whether service is necessary.

Thank you,
Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

why does it keep telling me file error?

asked 2 years, 9 months ago
crkhunter
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're getting this error message. There are several possible causes; please click here for more information on both causes and possible solutions: http://support-us.samsung.com/cyber...

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My camera was turned off by accident during initial set up. What can I do to get this back?

asked 2 years, 9 months ago
Anonymous
Florida USA
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can complete the steps you missed in the initial set up by pressing Menu > Settings, then select either Language, Time Zone, Date/Time Set or Date Type, depending on where the initial set up was interrupted.

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

It doesn't turn ON anymore!!!

The last time I used my PL120 was yesterday, and it works well. I took some pics, and then I turned it OFF, like I always did. After that, it just don't turn ON anymore!!! My brother has one PL120 too, so we changed batteries. His PL120 works fine with my battery, but my PL120 just don't turn ON!!! Just like that!! the camera never droped out my hands (I'm the only user), nothing never happened to it...I'm very carefull with my PL120. Can you say something about it? Thank You!
asked 2 years, 8 months ago
andrel
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm very sorry to hear you're having this experience with your PL120 camera. The following troubleshooting guide article contains several suggestions to help identify whether this may be caused by the battery or the charger: http://support-us.samsung.com/cyber...

However, if the camera won't turn on when a working and fully charged battery is inserted correctly into the camera, it's possible the camera will require service to determine what's causing this issue. Please submit your contact information to our support team through the link below or call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Online support form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

purchased a new battery and camera still will not turn on without charging every time

asked 1 year, 10 months ago
Mahari
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=368740&modelname=SAMSUNG+PL120&modelcode=EC-PL120ZBPBUS

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
+1point
1out of 1found this answer helpful.
Question

The battery will not charge, and the charger cable LED flashes red, the green, then amber, then extinquishes. What does this mean?

asked 2 years, 10 months ago
john9
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please follow the link below then select "Power, Batteries, Charging > The Camera Does Not Power On" for assistance determining why the camera is not charging: http://tinyurl.com/3roozan

If this does not help to resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How long should it take the battery to charge the first time?

asked 2 years, 10 months ago
nstoc150
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The charging time of the battery while the PL120 is turned off is approximately 150 minutes.

- Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I have to replace the charging cord for my Samsung PL-120

asked 2 years, 10 months ago
cameraguyed
Las Vegas, NV
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of parts and accessories, including a USB cable for your Samsung PL120 camera, please visit SamsungAccessory.com, SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Are there instructions to replace the rear LCD screen?

asked 2 years, 10 months ago
imrllygood
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the rear LCD screen is damaged and needs to be replaced, it should be serviced by a qualified technician. Please call 800-SAMSUNG or submit a service request through the following link: http://www.samsung.com/us/support/s...

- Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I format the memory card

I insert the memory card and keep getting an error message.....How do I format the memory card
it is a micro SD HC
asked 2 years, 10 months ago
nancytypes
on PL120 DualView 14.2 Megapixel Digital Camera
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please follow the link below then select "Error Messages" for assistance troubleshooting the issue with your memory card: http://tinyurl.com/3roozan

If this does not help to resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
-2points
0out of 2found this answer helpful.
Question

What size or types of memory cards are compatiable with this camera?

asked 2 years, 9 months ago
kleesmith
nh
on PL120 DualView 14.2 Megapixel Digital Camera
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
The PL120 can support microSD memory cards in sizes up to 2 GB guaranteed, or microSDHC cards of up to 8 GB guaranteed.

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

What is the max capacity for the sdhc memory card for the PL120?

asked 2 years, 9 months ago
papanmama
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The PL120 supports microSD memory cards in sizes up to 2 GB guaranteed, and microSDHC cards of up to 8 GB guaranteed.

- Ms. Samsung
answered 2 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why is the provided USB adapter a DUD?

I've been able to use this accessory only once. Subsequent times, accessory was dead. I've tried many 110-volt outlets and I know those work as supposed to because they power all my other electronics. I've had no problems using a non-Samsung branded USB adapter to charge the battery, but this is still unacceptable because I bought this camera BRAND NEW and expected everything to work. That, plus incase I do sell or give this camera away later on, my recipients will expect OEM parts that come in the package. It is for sure an internal manufacturer's defect that should've been looked over prior to packaging and delivery to retail!
asked 2 years, 8 months ago
picrob2000
Colorado Springs, Colorado
on PL120 DualView 14.2 Megapixel Digital Camera
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear the USB cable that came with the camera is not working properly. Please call 800-SAMSUNG to speak with an agent who will be happy to help resolve this for you.

- Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
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