Looking for Answers about samsung 14MP 26X Zoom Digital Camera?

I'm sorry to hear you're having this issue. The USB cable should pull straight out. If you are unable to remove it without damaging the camera, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung

You can find more information on the HZ50W here: http://www.samsung.com/us/photography/digital-cameras/EC-HZ50WZBPBUS

For questions and assistance regarding product registration, please use the Live Chat option on the product support page or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung

For information and availability of Samsung parts and accessories for your HZ50W camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

For information and availability of Samsung parts and accessories, including a case for your HZ50W camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

Yes, the HZ50W camera can record video with or without sound. For instructions on setting the sound to On, Off or Zoom Mute (to mute the sound when zooming only), please refer to page 63 of the User Manual. The manual can be downloaded as a pdf file from this website for your convenience.

Thank you for the question,
Ms. Samsung

For information and availability of Samsung parts and accessories for your HZ50W camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

For information and availability of parts and accessories for your Samsung HZ50W camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

For information and availability of Samsung parts and accessories for your HZ50W camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

This camera is guaranteed to accept up to a 2GB SD card and up to a 32GB SDHC card.

For information and availability of Samsung parts and accessories for your HZ50W camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

For information and availability of Samsung parts and accessories for your HZ50W camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

For information and availability of Samsung parts and accessories for your HZ50W camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

For information and availability of parts and accessories for your Samsung HZ50W camera, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

I'm not sure I understand your question. The HZ50W supports SD memory cards in sizes up to 2 gigabytes guaranteed, and SDHC formats up to 32 gigabytes guaranteed. If you're asking for specific brand recommendations, I would suggest consulting with your preferred retailer to determine which card meets your particular needs.

Thank you,
Ms. Samsung

The estimated battery life of the SLB-11A lithium-ion battery that came with your HZ50W camera is approximately 120 minutes of still or video photography, or 240 still shots. This estimate is measured based on Samsung's standard shooting conditions and may vary depending on actual conditions. For more information, please refer to page 13 of the User Manual which can be downloaded as a pdf file from this website.

Thank you,
Ms. Samsung

The size of each movie clip recording is restricted to 20 minutes, and this cannot be adjusted.

- Ms. Samsung

With this camera you can capture high definition 720p video at 30 frames per second.

Maybe because the file is not supported by your camera. you need to convert it to the format that your camera supports.

Thank you for the question. Unfortunately, a remote control is not available for the HZ50W camera at this time.

- Ms. Samsung