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Customer Questions & Answers for
S27A350H

Customer Questions & Answers:
53 Questions
 | 
42 Answers

Questions & Answers for samsung S27A350H

Question

How do you mount this on the wall?

Under Features it states that this monitor is Wall Mountable...I need help figuring how to do just that!
asked 3 years, 1 month ago
nc8g7re90
Iowa
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Currently this product is not wall mountable. The features must have been a little misleading at the time as when I checked the features page today the wall mount feature was not listed. It is likely Samsung had a wall mount compatible adapter but never released it. Also, to confirm that a wall mount won't work with the monitor; check the back side of it and see if there are holes that would allow a mount to be installed to it. I have the same monitor and there are no holes.
answered 2 years, 2 months ago
Rygon
-1point
0out of 1found this answer helpful.
Question

How do i change the time interval for the screen to go blank? It seems that is goes off in about 2 minutes

asked 3 years ago
Howardm507
none
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
iTS UNDER THE SETTINGS IN THE MENU UNDER SETUP AND RESET.
answered 2 years, 7 months ago
bwarri
sarasota
0points
0out of 0found this answer helpful.
Question

i have this samsung monitor model and im looking to purchase i high quality male to male DVI cable to hook up ?

i need to know what kind of cable to get that is compatable ? please be specific ? thanks for your time
asked 2 years, 11 months ago
purduefreak
Peru, IN
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Digital cables are all pretty much created equal, save some money and go to monoprice.com :)
answered 2 years, 7 months ago
Speed3driver
Spanaway, Wa
0points
0out of 0found this answer helpful.
Question

Does this model have built in speakers?

When reviewing the specs for this monitor before purchasing, I thought I had read that it had built in speakers. Since I cannot find any speakers or volume controls, and before I go out and purchase speakers, are there built in speakers?
asked 2 years, 10 months ago
charjq
San Jose, California
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The answer is regrettably no. The good news is you can always use a good set of computer speakers which will most certainly beat any set of built ins.
answered 2 years, 7 months ago
Eduardo1975
Oakland CA
0points
0out of 0found this answer helpful.
Question

Monitor doesn't display while booting

My monitor wont display while my computer boots, only displaying when it reaches the Windows login screen. Would really like to see bootup display, otherwise I may be returning this product.
asked 2 years, 8 months ago
Anonymous
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Is there an option in your bios that allows/disallows this perhaps.
answered 2 years, 8 months ago
EternalOnes
California, USA
0points
0out of 0found this answer helpful.
Question

If I plug in my HDMI cord to my 27 inch monitor and the back of my pc tower, no music will play thru my speakers. It does with the "other" cord

But it does when i unplug the HDMI cord and plug in the other cord with the blue ends that screws in monitor and back of pc/
asked 2 years, 7 months ago
jhouse341
Indianapolis
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Many HDMI port supports sound, so what is probably happening is when you plug your HDMI cable into that port and then into the monitor Windows sees an active device on the HDMI port and changes your default audio output device. Try going into your sound control panel and changing the default output device back to your regular speakers.
answered 2 years, 7 months ago
jschlie
0points
0out of 0found this answer helpful.
Question

Connecting the 27" 350 Series LED Monitor to a PC

When connect the monitor to a PC do you need to connect via both a HDMI and then either a D sub cable or DVI cable or is it simply any one of the following "HDMI Cable" or "D Sub Cable" or "DVI cable"
?
asked 2 years, 7 months ago
PLNotlad
Brisbane
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Only any one cable is required.
answered 2 years, 6 months ago
eggbert
florida
0points
0out of 0found this answer helpful.
Question

Samsung S27A350H 27-Inch. What is the voltage of this monitor?

asked 2 years, 6 months ago
emmlan
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
14 vdc and 4 amps but it is REALLY difficult to actually read this on the power supply.
answered 1 year, 7 months ago
martyelzz3
Spokane Valley, WA, USA
+1point
1out of 1found this answer helpful.
Question

Why does the monitor not automatically see the HDMI connection?

Whenever I start up or wake my PC, the monitor displays that it is looking for an ANALOG signal and indicates "check the signal cable". I am using an HDMI cable and everything is connected correctly. I have to press the SOURCE button every time in order to get it to recognize the HDMI connection. Otherwise, this monitor is awesome.
asked 2 years, 6 months ago
kmandich
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can set it to auto-select in the Menu.
answered 1 year, 7 months ago
Msp33d
0points
0out of 0found this answer helpful.
Question

Touch of Color

What is Touch of color? I only see a red outline when looking from the back of the monitor not on the front.Does this function turn on or off. What is its purpose since I cannot see it when looking at the front of the moonitor.
asked 2 years, 6 months ago
EJG4545
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Touch of color refers to the bezel and stand. It is not simply black, it has a red "touch of color" to it.
answered 2 years, 3 months ago
Speed3driver
Spanaway, Wa
0points
0out of 0found this answer helpful.
Question

Syncmaster Sa350 digital or analog

I have my SA350 hooked up with a blue DVI cable. I do have an option for a HDMI cable with my video card. When I open monitor I cam click analog or digital. I choose didgital but stays on analog. What do I need to do to make it digital.
Thanks
asked 2 years, 3 months ago
EJG4545
South Carolina, USA
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You probably have your DVI cable connected to a DVI to VGA converter, and that plugged into the VGA port of the monitor. The VGA port is an Analog signal port. You don't need to run both cables. Turn off your computer. Unplug the VGA/DVI cable and make sure the HDMI cable is plugged in. Turn on the monitor first, and select digital(HDMI# or leave it on autoselect. Then turn on your computer. You may need to set up the monitor using Samsung's driver prorgam again, but make sure to select the SA350 Digital drivers. You should be good to go from there. #Just remember, no sound on these monitors, so you have to select a different sound option in your computer's control panel.)
answered 2 years, 2 months ago
TheCrazyZonie
Phoenix, AZ
0points
0out of 0found this answer helpful.
Question

I need to add an L to the end of my registered serial number.

My monitor has a minor service issue, but I cannot put in the service request due to the mission L on the serial number. How can I accomplish this?
Thank You
asked 2 years, 1 month ago
Johnney
Home, Cathedral City, California
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. We can take care of that for you! Please send your model code, serial number, and full name to qasupport@sea.samsung.com

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 1 month ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

I would like to download a copy of the cdrom that comes with the monitor.

I did not have receive one.
asked 2 years ago
Robem
NC
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

All downloads for this monitor are accessible from the following website. Once open, just click on the tab labeled "Manuals & Downloads".

http://www.samsung.com/us/support/owners/product/S27A350H

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech73
0points
1out of 2found this answer helpful.
Question

Why does monitor go blank after recovering from sleep.

I have to power monitor off & then back on. It happens every time. When i move mouse, screen comes alive, on-screen menu is displayed when monitor screen goes black. Power light flashes. it becoming annoying.
asked 1 year, 10 months ago
JimWV
Southern, WV, USA
on S27A350H
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=374429

If you're using Windows, we also recommend you check "Choose When to Turn Off Your Display" in your Power Settings in Control Panel.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

How do I remove the stand connector from the monitor?

I need to send the monitor in for service and was told to remove the stand. I got the stand base off quite easily (unscrewed it and used very slight force to pull it off), but the stand connector is firmly attached to the monitor. The user manual says, "Disassembly is in the reverse order of the assembly". Step 5 of the assembly shows pusing the assembled stand into the monitor, but I can't pull it back out. Is there a trick to this?
asked 1 year, 10 months ago
Darthdillon1
Colorado Springs, CO
on S27A350H
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We have conferred with our resident monitor expert and he indicates that this monitor has a pressure-fit stand, so recommends you attempt removal of the stand as a two-person job (one to hold the monitor, one to remove the stand).

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

S27A350H monitor not working

New monitor recognized by my computer as SMS27A350H, but monitor just displays a box that says "Check Signal Cable" "Analog". Should be digital...
Cables are fine (have tried multiple DVI to HDMI) and there is no issue with my video card GTX260
asked 3 years, 1 month ago
etacet01
on S27A350H
-2points
1out of 4found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Wide setting doesn't extend all the way to left and right edge.

The image is slightly compressed and distorted. On the left and right sides of the screen there is just black space. I use a mac computer. How do we rectify this?
Image(s)
User submitted image
asked 3 years ago
marcnews
houston
on S27A350H
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

The words on my screen are not crisp and difficult to read

This monitor worked normally for the first 3 weeks since I purchased it. Then one day I turned it on and it does not display correctly. I went online and downloaded the latest driver but it didn't help.
asked 2 years, 11 months ago
Kennyghuete
on S27A350H
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

IT SEEMS THAT THE LEFT SIDE OF THE SCREEN IS OFF THE EDGE WHATS WRONG?

asked 2 years, 11 months ago
DHILTS2
OREGON
on S27A350H
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

letters and pictures are "ghosted" and unclear on the screen...very fuzzy..

letters and pictures are "ghosted" and unclear on the screen... very fuzzy...anything to do to fix this problem?
asked 2 years, 10 months ago
drcatnap2002
atlanta,ga
on S27A350H
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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