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Customer Questions & Answers for
samsung S27A350H

Customer Questions & Answers:
53 Questions
 | 
42 Answers

Questions & Answers for samsung S27A350H

Question

is this pordukt comatible with a mac book pro 2007 intel core 2 duo ?

is this pordukt comatible with a mac book pro 2007 intel core 2 duo ?
asked 2 years, 10 months ago
tbagsjannis
san diego
on S27A350H
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1 answer
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answer 1
It works with my MacBook Pro 2010 model. I am using it with a mini display port to HDMI adapter. Image quality is great.
answered 2 years, 9 months ago
boboman13
New York
0points
0out of 0found this answer helpful.
Question

I purchased a 27350h led monitor. works with supplied vga cable but will not reach 1920X1080 resolution and only fills 90% of width. Please advise

asked 2 years, 10 months ago
theezrider
west palm beach
on S27A350H
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answer 1
That is an analog connection, you will need to go HDMI with the proper video card to get the full resolution out of this, or any, high res monitor.
answered 2 years, 6 months ago
Speed3driver
Spanaway, Wa
0points
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Question

If I plug in my HDMI cord to my 27 inch monitor and the back of my pc tower, no music will play thru my speakers. It does with the "other" cord

But it does when i unplug the HDMI cord and plug in the other cord with the blue ends that screws in monitor and back of pc/
asked 2 years, 6 months ago
jhouse341
Indianapolis
on S27A350H
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answer 1
Many HDMI port supports sound, so what is probably happening is when you plug your HDMI cable into that port and then into the monitor Windows sees an active device on the HDMI port and changes your default audio output device. Try going into your sound control panel and changing the default output device back to your regular speakers.
answered 2 years, 6 months ago
jschlie
0points
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Question

How do I mount this monitor on an articulating arm?

I visited http://m.samsung.com/us/computer/monitors/LS27A350HS/ZA#features which describes "wall mount."
asked 2 years, 6 months ago
richardsdl
on S27A350H
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answer 1
The features page did not indicate the monitor can be wall mounted. The stand that ships with the box is not a wall mount, so please do not try to use it in such a fasion.

You could look to see if someone makes a wall mount for the monitor, but I doubt it.
answered 2 years, 1 month ago
TheCrazyZonie
Phoenix, AZ
-1point
0out of 1found this answer helpful.
Question

I need to add an L to the end of my registered serial number.

My monitor has a minor service issue, but I cannot put in the service request due to the mission L on the serial number. How can I accomplish this?
Thank You
asked 2 years ago
Johnney
Home, Cathedral City, California
on S27A350H
0points
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1 answer
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answer 1
Thank you for contacting Samsung. We can take care of that for you! Please send your model code, serial number, and full name to qasupport@sea.samsung.com

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Why does the monitor not automatically see the HDMI connection?

Whenever I start up or wake my PC, the monitor displays that it is looking for an ANALOG signal and indicates "check the signal cable". I am using an HDMI cable and everything is connected correctly. I have to press the SOURCE button every time in order to get it to recognize the HDMI connection. Otherwise, this monitor is awesome.
asked 2 years, 5 months ago
kmandich
on S27A350H
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answer 1
You can set it to auto-select in the Menu.
answered 1 year, 6 months ago
Msp33d
0points
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Question

how can I change the DPI from the native to a slightly larger size

I lke to play some games on the PC, however when I place them in full screen mode, they "window", they are designed to use a lower DPI rate.
So, how can I change the DPI while I'm playing these games I do so enjoy playing? I've contacted the game publisher and tried some things they have suggested #making sure disable scaling high DPI settings is checked# but that hasn't worked. Any suggestions from the monitor mfg? Thanks
asked 2 years, 3 months ago
pembinawoman
MO
on S27A350H
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1 answer
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answer 1
If its not filling the monitor, you can change scaling in the graphics porperties.
answered 1 year, 6 months ago
Msp33d
0points
0out of 0found this answer helpful.
Question

how do I get drivers for my mac book pro?

asked 2 years, 11 months ago
pjali
Arizona
on S27A350H
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answer 1
You should not need drivers. It works with my MacBook Pro 2010 model. I am using it with a mini display port to HDMI adapter. Image quality is great. I just plugged it in with no additional software. Go to system preferences, displays, and click "detect displays" and it should find it.
answered 2 years, 9 months ago
boboman13
New York
0points
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Question

I connect to my video card with HDMI. Should I install the Analog monitor driver or the digital monitor driver?

asked 2 years, 10 months ago
Gary1947
on S27A350H
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answer 1
Digital
answered 2 years, 9 months ago
ooremy
Chicago, IL
0points
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Question

Does this model have built in speakers?

When reviewing the specs for this monitor before purchasing, I thought I had read that it had built in speakers. Since I cannot find any speakers or volume controls, and before I go out and purchase speakers, are there built in speakers?
asked 2 years, 9 months ago
charjq
San Jose, California
on S27A350H
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answer 1
The answer is regrettably no. The good news is you can always use a good set of computer speakers which will most certainly beat any set of built ins.
answered 2 years, 6 months ago
Eduardo1975
Oakland CA
0points
0out of 0found this answer helpful.
Question

What is the recommended cable to connect Samsung SyncMaster S27A350H Monitor to my computer's HDMI output?

I am confused by the various specifications and details that I read on the Internet regarding cables.
asked 2 years, 6 months ago
Zepherine
California
on S27A350H
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1 answer
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answer 1
I cannot answer the question what Samsung recomends you use for a HDMI cable. (I don't work for Samsung.) However, reguardless of HDMI standard, any HDMI cable will work for you. The later standards were more revamped to deal with 3D sound and network over HDMI, but you do not need those. Instead, concentrate on cable quality, length, and price. Poor cable quality leads to poor signal transmission and poor image quality. Cable lenth affects price, and buying a cable that is too long is both expensive and can lead to signal degradation.
answered 2 years, 1 month ago
TheCrazyZonie
Phoenix, AZ
0points
0out of 0found this answer helpful.
Question

I would like to download a copy of the cdrom that comes with the monitor.

I did not have receive one.
asked 2 years ago
Robem
NC
on S27A350H
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1 answer
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answer 1
Thank you for contacting Samsung.

All downloads for this monitor are accessible from the following website. Once open, just click on the tab labeled "Manuals & Downloads".

http://www.samsung.com/us/support/owners/product/S27A350H

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech73
0points
1out of 2found this answer helpful.
Question

1/4 inch of screen cut off left side & 1/4 inch black on right side facing screen

While facing the monitor, the left side of the monitor is cut off by 1/4 inch and is preventing me from clicking on items. On the right side of the monitor is black 1/4 inch.How do I adjust the minitor so that everything shows up on the monitor?
asked 1 year, 11 months ago
mousey
on S27A350H
0points
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1 answer
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answer 1
Thank you for contacting Samsung. It sound like the image hasn't been adjusted properly. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=374442&modelname=&modelcode=&session_id=

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

How do I remove the stand connector from the monitor?

I need to send the monitor in for service and was told to remove the stand. I got the stand base off quite easily (unscrewed it and used very slight force to pull it off), but the stand connector is firmly attached to the monitor. The user manual says, "Disassembly is in the reverse order of the assembly". Step 5 of the assembly shows pusing the assembled stand into the monitor, but I can't pull it back out. Is there a trick to this?
asked 1 year, 9 months ago
Darthdillon1
Colorado Springs, CO
on S27A350H
-2points
0out of 2found this question helpful.
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

We have conferred with our resident monitor expert and he indicates that this monitor has a pressure-fit stand, so recommends you attempt removal of the stand as a two-person job (one to hold the monitor, one to remove the stand).

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 9 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

There is a blue glow at the top and bottom when against black. What can I do to fix this?

The blue glow is only noticeable when gaming, and appears against darker backgrounds, but is most noticeable against black backgrounds. It is almost as though a blue sun is setting at the bottom, and top. The glow at the bottom is a bit thicker toward the middle, but is present along the entire bottom.

Settings:
GTX 470 SC Driver version 310.70
Magic Angle=Group View
Brightness=100
Magic Bright=Off
Contrast=100
Sharpness=60
Response Time=Faster
HDMI Black Level=Normal (Video Card connected via HDMI)
Colors all set at 50
PC/AV Mode=AV
Eco Saving=off

I haven't tinkered much with the settings because I like them the way they are, except for the blue glow of course. I haven't noticed this before, and the monitor is only 1 year old. I am hoping it is only the light reflecting back onto the monitor from the lip edges of the monitor case since the screen is recessed about 1/2 inch. If that is all it is, is there any way to reduce the glow besides turning down brightness?
asked 1 year, 6 months ago
Zodinebber
on S27A350H
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1 answer
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answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 6 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

S27A350H monitor not working

New monitor recognized by my computer as SMS27A350H, but monitor just displays a box that says "Check Signal Cable" "Analog". Should be digital...
Cables are fine (have tried multiple DVI to HDMI) and there is no issue with my video card GTX260
asked 3 years ago
etacet01
on S27A350H
-2points
1out of 4found this question helpful.
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Question

as completely separate the monitor from the stand connector on samsung S27A350H monitor

asked 2 years, 9 months ago
manglesramon
Puerto Rico, USA
on S27A350H
0points
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Question

Is it normal for the monitor to occasionally flash?

asked 2 years, 8 months ago
DrewP
on S27A350H
0points
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Question

monitor resulution

I just installed a Samsung s27a350h. When I try to adjust the resulution I get only two options, 1920 x 1080 or 1280 x 720, nothing in between. Most monitors allow for a number of resulution settings. Is this something unique about this particular monitor?
Thanks
asked 2 years, 7 months ago
Cal1
on S27A350H
0points
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Question

when we put our computer in sleep move the screen goes blank & we have to hard reboot the computer in order to get a picture on the screen.

asked 2 years, 5 months ago
cecesem
Ventura
on S27A350H
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