Looking for Answers about samsung S22B310B?

Well, I have used this monitor for more than a week but I have never seen the blue deco glow when the power is off. Is there a way to test whether the blue deco is working?

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We have conferred with our resident monitor expert and after some additional research, he indicates the issue is most likely broadcast-related due to a process called Macro-blocking, which is basically an effect that is caused by the various encryption schemes that cable providers use to fit all the channel information on the cable line.

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The Samsung Online Support Team

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We'd like to assist you, but we're going to need additional information so that we can better address your concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the product model code, serial number and your contact info. Please also attach photos of the issue you describe

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The Samsung Online Support Team

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We recommend you adjust your computer's resolution.

1. Click the Start button, and then click Control Panel. The Control Panel window appears.

2. In the Control Panel, click Adjust screen resolution under Appearance and Personalization. The Display Settings window appears.

3. Under Resolution, move the slider up until the slider displays the monitor’s native resolution, or Recommended Resolution.

4. Click the Apply button. A confirmation window appears.
Click the Yes button to save the resolution setting.

Note: You have 15 seconds to click Yes. If the time limit is reached, the resolution reverts to its original setting.

5. Click OK to close the Display Settings window.

You should also check your Screen Saver settings in Control Panel to see if there are additional options.

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The Samsung Online Support Team

Thank you for contacting Samsung. We apologize for the delay in responding to your question.

If you look on the front of the monitor, there is an AUTO button. Press that twice and the monitor will auto adjust. If this does not fix the issue you're encountering, you will have to adjust the the monitor's H-Position via the monitor menus. Tap Menu on the monitor twice and use the down arrow to navigate down to Size & Position. Then tap the button between the up arrow and Auto to select the internal menu, navigate up to H-Position, use that selection button again and finally use the up and down arrows to make the image move left or right to your preferred setting. To save the setting, you only need to tap Menu several times until the on-screen menu has completely exited.

All the descriptions on the monitor buttons are included in the product manual if you need more guidance. You can access a digital copy of the manual via the link below. You will need to review the section labeled "3-4 Product Operating Buttons"

http://downloadcenter.samsung.com/content/UM/201202/20120201211552806/BN46-00197A-01Eng.pdf

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual & driver downloads.

http://www.samsung.com/us/support/supportOwnersProduct.do?prd_ia_cd=N0000432&prd_mdl_cd=LS22B310BS%2FZA&prd_mdl_name=S22B310B

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for your question. You might need to switch from analog to digital or vice versa. Additionally, updating the display driver for the GPU should fix it. If not, he'll need to adjust the scaling and activate the correct resolution through advanced settings.

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.

I'm very sorry for any inconvenience this may have given you. The symptoms you describe suggest your system believes there are two monitors to the right and left of your center monitor for a grand total of three monitors. Look through the screen resolution settings to determine if your computer is showing three monitors. Then under the 'multiple displays' drop down, change the selection from 'extend these displays' to 'show desktop only on #', where # is the the screen that's in the center.

If this didn’t answer your question, please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.