Do you have different pedestal bases for this product (S20B350H)?
The pedestal base for this monitor causes the screen to have a downward facing angle. There is only one way this base goes to together. Do you have another base that would give the monitor an upward tilt to it? If I had known about the downward tilt in the beginning, I would not have bought it.
when i got the monitor it came with a blue user manual disc. im not sure what this is for. and not sure if when i got the monitor i could just plug it in and go or do i have to down load something here ????
Thank you for contacting Samsung. Your monitor is a plug and play monitor. You do not need to install anything for it to work. The user manual disc is just a copy of the user manual and troubleshooting steps for you monitor.
If you have any further questions, please contact us at firstname.lastname@example.org and let us know how we can assist you further. Thank you for being a Samsung customer!
The Samsung Online Support Team
answered 1 year, 2 months ago
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VGA to HDMI
I set-up my Samsung monitor S20B350H to a PC with a VGA Cable, I bought a HDMI Cable. Now I can't get the monitor to work with just the HDMI Cable . Thanks for any help
If the issue persists, we recommend you email us at email@example.com. Please provide a brief description of your product issue, as well as the product model, serial number and your contact info.