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Customer Questions & Answers for
RS277ACWP (27 cu.ft. white)

Customer Questions & Answers:
11 Questions
 | 
10 Answers
Overall Rating:
4.5 out of 5
4.5
out of
5
(8 Reviews)8

Questions & Answers for samsung RS277ACWP (27 cu.ft. white)

Question

Why is water so warm?

If the fridge is running at 38 degrees, then why is the water so warm when it is dispensed?
asked 4 years, 7 months ago
Simiglen
on RS277ACWP (27 cu.ft. white)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It can take up to 24 hours for the refrigerator's internal cooling system to regulate itself and for your water to dispense cooled. If the unit is not new, or more than 24 hours has passed since it was installed, you may require service; please either contact your retailer or click here http://www.samsung.com/us/support/o... for a convenient online service request form.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

what is the freezer usable capacity in cu. ft.?

what is the freezer usable capacity in cu. ft.?RS277ACWP 27 cu. ft. Side by Side
asked 3 years, 11 months ago
Anonymous
on RS277ACWP (27 cu.ft. white)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The RS277ACWP has 10.4 cubic feet of storage in the freezer and 16.1 cubic feet in the refrigerator.

Thanks for the question,
Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can I change the style of the ice cube tray in the icemaker assembly?

We don;t like crescent shaped cubes. Are there any other ice cube trays we can use in the automated ice maker assembly?
asked 3 years, 2 months ago
rebeccaeee
nevada
on RS277ACWP (27 cu.ft. white)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. Samsung does not have alternate ice trays for the RS277 refrigerator that would make ice cube shapes other than "crescent", or half-moon.

- Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I need a part for my refrigerator rs277acwp. The part is a shelf part # DA63-02832A all the companies that carry samsung parts say that they don't

have this part yet. How am I to get parts for my samsung refrigerator?
asked 2 years, 11 months ago
Dawn121
on RS277ACWP (27 cu.ft. white)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having difficulty finding this shelf for your RS277ACWP. For assistance determining the status or availability of a particular part, please call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 2 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to remove plastic drawer?

The user manual states, " remove the drawer by
pulling it out and lifting it
slightly."

But that does not work.

I have tried it several times and so has my wife.

The freezer drawers pull out until they hit a stop; at that point, lifting the front end of either drawer and continuing to pull does not release it.

Refrigerator RS275
asked 4 years, 11 months ago
NormanS
California
on RS277ACWP (27 cu.ft. white)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You are doing right, just pull a little harder as the plastic is very cold and feels as though it may break but it will come out.
answered 4 years, 9 months ago
Jamesnow
0points
0out of 0found this answer helpful.
Question

Where can I get a copy of the Energy Guide?

asked 4 years, 1 month ago
Anonymous
on RS277ACWP (27 cu.ft. white)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please see the attached image for a copy of the yellow Energy Guide for the RS277ACWP.

Thank you,
Ms. Samsung
Image(s)
User submitted image
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Does Samsung offer a larger capacity Ice Bucket for my model refrigerator?

I have a RS277ACWP refrigerator and we go through a lot of ice. We've done all the recommended suggestions on your web site to ensure the maximum ice availability. Does Samsung offer a larger capacity ice bucket?
asked 3 years, 3 months ago
LorbeerTLC
Marysville, WA
on RS277ACWP (27 cu.ft. white)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Samsung does not have a larger bucket available for the icemaker in the RS277ACWP. If yours is filling up and you'd like to have more ice storage capacity, I would suggest dumping ice from the bucket into another container inside the freezer.

Thank you for your question,
Ms. Samsung
answered 3 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Refrigerator noises louder and condensations water in bottom of refrigerator side

asked 3 years, 1 month ago
hoangdinh
on RS277ACWP (27 cu.ft. white)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Some noises the refrigerator makes are normal and can be minimized by properly leveling the refrigerator or making other minor adjustments; others may indicate a need for service. I would suggest you visit the Troubleshooting Guide through the link below, then select "Troubleshooting ► Noise/Vibration": http://support-us.samsung.com/cyber...

The water that is gathering may be the result of condensation or it could be an indication of a leak that would likely require service to repair. Try wiping up the water and waiting 24 hours. If water has accumulated there again by the next day, your refrigerator will require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Refrigerator noises louder and condensations water in bottom refrigerator side.

asked 3 years, 1 month ago
hoangdinh
on RS277ACWP (27 cu.ft. white)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Some noises the refrigerator makes are normal and can be minimized by properly leveling the refrigerator or making other minor adjustments; others may indicate a need for service. Please visit the Troubleshooting Guide through the link below, then select "Troubleshooting ► Noise/Vibration": http://support-us.samsung.com/cyber...

The water that is accumulating may be the result of condensation or it may be an indication of a leak that may require service to repair. Try wiping up the water and waiting 24 hours. If water has pooled there again by the next day, your refrigerator will require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Defrost Drain

Ice builds up behind the bottom freezer drawer due to blockage in defrost drain. How to clear drain line?
asked 2 years, 5 months ago
stickler
on RS277ACWP (27 cu.ft. white)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. If water from the defrost cycle is not able to drain properly, service may be necessary. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 2 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What might be the issue with problem I'm having with water collecting at bottom of refrig. side of unit?

Water collects until it overruns out of the unit and onto the floor. The area of the water filter shows no signs of leakage. Appears there is a cool air vent at bottom of refrig compartment where water leakage/condensation may be oeiginating.
asked 2 years, 8 months ago
cooldaddy
on RS277ACWP (27 cu.ft. white)
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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