Search Samsung

Looking for Answers about samsung RS277ACPN/XAA?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:2)
Dishwashers(Q:15 A:24)
Dryers(Q:43 A:53)
Electric Ranges(Q:83 A:110)
French Door(Q:3 A:4)
Gas Ranges(Q:97 A:125)
Induction(Q:6 A:7)
LCD(Q:3 A:3)
LED Lighting(Q:2 A:3)
OTR(Q:113 A:167)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:41 A:73)
UHD TV(Q:43 A:39)
Verizon Wireless(Q:109 A:125)
Washers(Q:24 A:36)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category

Customer Questions & Answers for
RS277ACPN/XAA

Customer Questions & Answers:
27 Questions
 | 
26 Answers
Overall Rating:
4.571 out of 5
4.6
out of
5
(14 Reviews)13

Questions & Answers for samsung RS277ACPN/XAA

Question

How do you increase the temperature???

asked 4 years, 3 months ago
Anonymous
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The push button display on the front of the freezer door
answered 4 years, 2 months ago
Mamaw
Michigan
0points
0out of 0found this answer helpful.
answer 2
To increase the freezer temperature in your RS277ACPN, press the freezer button on the control panel repeatedly until the display shows the desired temperature. To increase the refrigerator temperature, press the Fridge button repeatedly. Please see the attached image for more details, or refer to page 7 of the User Manual which can be downloaded as a pdf file from this website.

Thank you for the question!
Ms. Samsung
Image(s)
User submitted image
answered 4 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Does this fridge (and all Samsung fridges in general) come with matching sides? if no, what color are the sides?

asked 5 years, 2 months ago
Anonymous
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The sides and top of Samsung's Stainless Platinum refrigerators, including the RS277ACPN, are grey. Real Stainless models also have grey sides and tops; black models have black sides and tops; white models have white sides and tops. Thanks for the question.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What are the differences between refrigerator model number RS275 and RS277?

asked 5 years, 1 month ago
King
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The 27 cubic foot, Energy Star-rated RS275 is equipped with Samsung's Twin Cooling System, which helps keep food fresh longer, and an external water and ice dispenser. The RS277 has all this, plus Samsung's unique "Cool Select Zone" drawer in the refrigerator which provides additional temperature control with Quick Cool, Thaw, Soft Freeze, Chill Mode and Cool Mode settings. The RS277 also comes with wine rack and egg bin accessories.

Thanks for your interest!
Ms. Samsung
answered 4 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do you remove a scratch from the stainless platinum?

asked 4 years, 5 months ago
DMAAVS
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Since the Stainless Platinum is actually a varnished paint finish, there is really no way to remove a scratch. I would suggest checking with either a car detailer or paint specialist for ideas to fill in or seal the scratch so the metal underneath isn't exposed. Depending on how deep the scratch is, you may be able to hide it well enough.

- Ms. Samsung
answered 4 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

should the ice lever be harder to push than the water lever?

asked 4 years, 1 month ago
Anonymous
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes the ice dispenser is harder to push in than the water lever. Hope this helps!
answered 4 years, 1 month ago
GinaKathryn
Colorado
0points
0out of 0found this answer helpful.
Question

How much will it cost to replace right and left face doors?

asked 3 years, 8 months ago
sandyjoey
las vegas, nv
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information and availability of Samsung parts and accessories for your RS277ACPN, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can this be transported on its side?

asked 3 years, 6 months ago
chichi1212
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The best way to transport the refrigerator is in the upright position. If it's necessary to lay it down, it's very important to allow it to stand upright for up to 24 hours before it is plugged in to allow the lubricant to return to the proper areas prior to running the compressor.

Thank you for the question,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why does my refrigerator leak from behind the fruit and vegetable drawers?

asked 3 years, 1 month ago
ammojj
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear water appears to be leaking from behind the fruit and vegetable drawers in your RS277 refrigerator. Please click on the link below then select "Troubleshooting ► > Water And Ice ► > Water Dispenser ► > Water Is Leaking" for assistance: http://support-us.samsung.com/cyber...

If you are unable to resolve the issue by following the steps outlined in the guide, please follow the instructions provided to request service.

Thank you,
Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

After power outage, digital display on samsung rs 277 hasn't come back on.

The refrigerator light is on and there is a single vertical line on the right side of the display.
asked 3 years, 1 month ago
Cook
San Antonio
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Power outages are sometimes accompanied by surges that can damage the refrigerator. If your RS277 display has an error code displayed (the single vertical line) and is not responsive, it may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

would you know why my icemaker does not shut off? just keeps filling up, till it packs tight

asked 3 years ago
dawn911
augusta, wv
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The icemaker in the RS277ACPN has a feeler arm that hangs under it to detect the level of ice as the bucket fills. If the arm is stuck in the "down" position, it is signaling to the icemaker that there is still room in the bucket and to continue to make ice. You should be able to wiggle the arm up and down with very little effort. If you cannot, service may be necessary. To initiate service through Samsung, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 2 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I clean the dust of thecondenser coils under the refrigerator?

When you remove the front bottom cover (located just below the doors), there isn't an easy way to access the coils. How can you gain access to the condenser coils? My coils are covered in dust and appear to be clogged. I cannot get a vacuum under the refrigerator because there is only about 1 3/4 inch clearance. Concerned that there isn't any airflow through the coils. Please help.
asked 1 year, 7 months ago
Spongebob38
Florida
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

According to our home appliance specialist, the condenser coils are located in the back of the fridge. He says there's a small panel on the back, near the bottom, that can be opened by removing the screws holding it in place. Make sure to unplug the fridge before removing the panel and be very careful not to bend the coils or touch anything else.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 7 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

My ice maker does not make cubes

My icemaker will not make complete cubes. the "tray" dumps and the only thing that drops are partial cubes and shards of ice. I have replaced the filter and the water supply line but I still can not get the ice maker to produce a complete and full size "cube"
asked 1 year, 1 month ago
dcfdsid
millersville
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=348071&modelname=RS277ACPN%2FXAA

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 1 month ago
SamsungTech73
-1point
0out of 1found this answer helpful.
Question

Does this fridge have a matching microwave, stove, and dishwasher?

asked 5 years, 1 month ago
Anonymous
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Samsung does have complete kitchen packages available, but the other appliances are not available in the Stainless Platinum finish. Our full kitchen packages are available in Stainless, Black and White. It is not unusual, however, to match the Platinum refrigerator with other Stainless appliances since the refrigerator is the largest surface area in the kitchen and the most susceptible to fingerprints.

Thank you for your interest,
Ms. Samsung
answered 4 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

need to order additional Gallon Door Bins

I would like to buy a Gallon Door Bins for RS277ACPN.
Please direct me to where I can order one. Please include the part number as well.
Thank you in advance.
asked 4 years, 5 months ago
pjusinski
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The gallon door bin for the RS277ACPN is part number DA97-03290A, which is available through www.samsungparts.com or by calling 800-627-4368. See the image below of the part listing on Samsung Parts as of today's posting.

- Ms. Samsung
Image(s)
User submitted image
answered 4 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Condensation inside the refrigerator

We recently purchased the RS275 and noticed condensation forms on the glass shelves and food items we have stored in there. We found our fruits had mold growing on them in the fruit and vegetable drawer. The current temperature is set to 34 degrees. The refrigerator is not in direct sunlight and has at least 2 inches of clearance on the left side and back side, the right side is not against a wall. Any ideas on how to resolve this? Has anyone experienced this with their RS275/RS277?
asked 4 years, 1 month ago
Anonymous
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The recommended temperature for the refrigerator and freezer compartments is 38°F and -2°F, respectively. I would suggest adjusting your refrigerator temperature, and checking to be sure the vents are unobstructed to help reduce condensation.

- Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is there a way to adjust humidity on the RS277?

It seems as if the refrigerator has too much moisture. The top veggie drawer also has too much moisture and lettuce and veggies spoil very quickly. Is there a way to solve this problem?
asked 4 years ago
Anonymous
Pennsylvania
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The RS277 features Samsung's signature Twin Cooling system which maintains a higher humidity level by eliminating the transfer of air, and the odors and flavors that go with it, between the refrigerator and freezer. Most fruits and vegetables actually prefer much higher humidity (70% or more) than the 43% average of the RS277's cooling system, so the humidity controlled drawers were designed to hold humidity in to preserve freshness. If you live in an area with very high humidity in the air, then this could cause increased moisture and condensation in the refrigerator and inside these drawers. I would suggest relocating the items that do not like so much moisture to areas of the refrigerator which are less moist. Opening and closing the refrigerator door will effect the humidity level throughout the compartment, as well.

- Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

From time to time, there are some water sipping out from the back (inside) vents behind the drawers. Is it caused by condensation? leaking?

asked 3 years, 8 months ago
eric2288
Sacramento
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It is not unusual for there to be a small amount of condensation which should evaporate on its own. If you find that the water is accumulating, I would suggest contacting 800-SAMSUNG to speak with an agent who can help determine whether service will be necessary.

Thank you,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how do i get a copy of manufacter's certificate for my taxes

asked 3 years, 7 months ago
jmendez
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. Samsung does not have a "Manufacturer's Certification" statement available. I would suggest contacting your local tax advisor or IRS office to find out what other documentation might suit your needs. Tax and rebate information may also be available through EnergyStar.gov or the Department of Energy's website.

- Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how do you reset the control panel?

had a power outage. frig is running but control panel is blank.
asked 3 years, 7 months ago
rhair3
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Power outages are sometimes accompanied by surges that can damage the refrigerator. If your RS277ACPN display is blank and is not responsive, it may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

what is my water filter part number?

asked 3 years, 6 months ago
timmymeboy
on RS277ACPN/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The replacement water filter for model RS277ACPN is #DA29-00003B or the alternate #DA29-00003G which is available for purchase through SamsungParts.com or by calling 800-627-4368. This filter is also available through most major retailers who carry Samsung refrigerators.

- Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
1 2 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.