Looking for Answers about samsung RS267LASH?

I'm sorry to hear you're having this issue with your RS267LASH. If the freezer is cooling properly but the refrigerator is not, your unit will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

At the recommended 20-125 psi water pressure, the RS267LASH should be able to fill a 16 oz. glass of water in approximately 30 seconds. If yours is not filling at that rate, I would suggest checking the water filter. If the filter is clogged or partially clogged, it will effect your flow rate.

Thank you for the question,
Ms. Samsung

Please refer to pages 11-12 of the User Manual for detailed instructions and examples on using the Cool Select Zone Drawer in your RS267LASH. The User Manual can be downloaded as a pdf file from this link: http://www.samsung.com/us/support/s...

Thank you,
Ms. Samsung

Thank you for the question. It is normal for a fan to run intermittently and to shut off when the door is opened; the fan is part of the cooling system. It is often possible to reduce the sound level by adjusting the position of the refrigerator and making sure it is properly leveled. If the sound continues to get louder or if it changes, I would suggest calling 800-SAMSUNG to speak with an agent who can help determine whether your refrigerator will require service.

- Ms. Samsung

For information and availability of Samsung parts and accessories for your RS267LASH, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

I'm sorry to hear you're having this issue with your RS267LASH. While it is not unusual for the actual freezer temperature to vary +/- 2°F compared to the set temperature, if it is varying as much as 8°F it may require service. Please call 800-SAMSUNG to speak with an agent who can assist you further.

Thank you,
Ms. Samsung

I'm not sure from your question whether the RS267LASH is dispensing only crushed ice, the cubes are breaking as they're harvested into the ice bucket, or the icemaker is not making full-size cubes.

Try pressing the Test button on the side of the icemaker to reset it and ensure the tray is filling with the correct amount of water to make whole cubes. Setting the freezer at the recommended -2°F to -4°F should ensure the cubes are not breaking as they harvest as a result of the temperature being set too low.

If the issue is with the dispenser and only crushed ice is being dispensed even when cubed is selected, it may require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having an issue with your RS267LASH. While it is sometimes normal for the fridge or freezer temperature lights to blink, such as if the doors have been left open, if this is happening for no apparent reason then it may indicate a need for service. When you unplug the refrigerator, any error codes or other history is cleared from the refrigerator's memory, so Samsung does not recommend doing this unless advised to do so by an authorized technician. Codes such as the one that is currently displayed are part of the internal diagnostic system that can help guide a qualified technician to identify the cause of an issue and find a solution. To initiate the service process, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who can assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

I'm sorry to hear you're having an issue with the icemaker in your RS267LASH. If the icemaker is not returning to the correct position after pressing the Test/Reset button, it will likely require service. Samsung recommends having it repaired by a qualified technician to ensure it is done properly. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

If the digital display on your RS267LASH is not working, or if an error code such as a combination of numbers, lines or dashes is blinking, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

I'm sorry to hear you're having this issue with your RS267LASH. If the refrigerator is working properly but the freezer is not, it will require service to diagnose the issue and find a solution. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

I'm sorry to hear water is leaking from your RS267LASH. Please click on the link below then select "Troubleshooting ► Water And Ice ► Water Dispenser ► Water Is Leaking" for suggestions to help determine the source of the leak and correct it: http://support-us.samsung.com/cyber...

If you're unable to resolve the issue yourself, please use the link provided in the article to request service.

Thank you,
Ms. Samsung

Thank you for the question. Any instance of a product requiring repair can be assisted at the 800-SAMSUNG helpline. They would be able to confirm if there is additional assistance required inside, or outside the warranty for any product. We’re not aware of a recall on this particular model, but the Samsung service center would be happy to confirm that with you.

- Ms. Samsung

It's not unusual for the temperature display to flash to indicate the temperature inside the compartments is measurably different from the set temperature, since this can happen as a result of the doors being left open or warm food being added, for example. However, if the display is flashing without explanation and the cooling system does not self-adjust, your RS267LASH may require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

It may be necessary to press the Test button for as long as 8 seconds to cause it to rotate to dump ice then fill with water. If pressing the button for an extended period does not cause it to rotate, it may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having an issue with your RS267LASH. If the refrigerator and freezer are not cooling consistently despite being plugged into a working power supply, it will require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

I'm sorry to hear your RS267LASH icemaker is not releasing the ice. If it's making ice, rotating but not dropping it into the bucket, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

For questions regarding extended warranties, please use the Live Chat option on the product support page or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung

It is not unusual to have some cubes break when they are dispensed into the bucket. The recommended freezer temperature is -2°F to -4°F. If your freezer is set at a colder temperature than is recommended, then raising the temperature may help resolve this issue. I would also suggest pressing the "Test/Reset" button on the bottom of the icemaker to ensure the appropriate amount of water is being used to fill the tray. Please refer to page 28 of the User Manual for assistance with this procedure. The User Manual can be downloaded as a pdf file from this website for your convenience.

Thank you,
Ms. Samsung

I'm sorry to hear you're having this issue. Please click on the link below then select "Troubleshooting ► > Water And Ice ► > Water Dispenser" and either "Water Is Leaking" or "Water Filter Is Leaking" for advice: http://support-us.samsung.com/cyber...

If these articles do not help to resolve the issue, please use the links provided in the articles to submit an online service request. In the meantime, shutting off the water supply to the refrigerator should stop the water from leaking until your service appointment.

Thank you,
Ms. Samsung