Looking for Answers about samsung 26 cu. ft. Side by Side Refrigerator?

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We conferred with our resident home appliance expert and he recommended you make sure the water supply line to the refrigerator is fully open. He also recommended you try removing the water filter to see if the noise goes away. He indicated that there is also a possibility that the water valve is going bad as well. If this is the case, you will need to file a service request.

http://www.samsung.com/us/support/service/request

If the product is out of warranty, you have the option of ordering a replacement water valve via the link below and installing it yourself, if that's something you feel comfortable doing.

http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA97-07827B.aspx

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The Samsung Online Support Team

no thats normal on refrigerators that are energy star compliant. my fridge does the same thing. it takes several days for you to accumulate enough ice as well. the ice tray only makes about 8 to 10 ice cubes per every few hours.

if its temperature wise then have them both set up to the middle this way your freezer food's will stay frozen but with out getting thick ice around the inside of the freezer walls. i hope this helps.

my filter has turned on every 6 mounths like clock work

i am sorry to hear that this is happening to you too. i had the same problem and i got my mother board replaced from the rear of the fridge and the front panel as well and my fridge has been working great ever since. you might have to have the same thing done.

to test thar i know of nothing in owners manual. i wouldnt go past 6 months

There should be 6 LED lights illuminated in the tower lighting of the RS265TDBP. Some other models do have different lighting configurations.

Thanks for your interest,
Ms. Samsung

The RS265TDBP should have 6 LED lights illuminated in the refrigerator "tower lighting", and 2 more on the sides above the crisper drawers.

Thank you for your question,
Ms. Samsung

The RS265TDBP has a reservoir built into the dispenser tray to catch spills. To prevent water and ice from escaping the glass, it's best to dispense the ice first, and hold the glass as close as possible to the spout while dispensing water.

Thank you,
Ms. Samsung

The replacement water filter for model RS265TDBP is part #DA29-00020B. For more information and availability, please visit SamsungParts.com or call 800-627-4368.

Thank you,
Ms. Samsung

The letters "OF" on the display of your RS265TDBP indicate the Cooling Off mode has been activated. To cancel this mode, press the Lighting and Freezer buttons simultaneously for 3 seconds until a chime sounds and a numeric reading returns to the display, allowing you to set the desired temperature. The compressor should turn on in about 5 minutes and begin producing cold air.

Thank you,
Ms. Samsung

you may have accumulated rust in the copper piping inside the fridge, you will have to replace the water filter and have the water running till the color goes away. i hope this helps.

If the LED lights are not working in your RS265TDBP, please call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung

Your RS265TD controls can be switched between Fahrenheit and Celsius by pressing the Lighting button for 3 seconds.

Thank you for the question,
Ms. Samsung

Once a sufficiently low temperature is reached, your icemaker can start making ice. Following are the items to check to ensure maximum ice production:
- Is the water connected, the valve turned on and hoses unkinked and free of obstruction?
- Is your home's water pressure between 20~125 psi? Under normal conditions, a 5.75 oz. glass can be filled in about 10 seconds.
- Is the refrigerator set at the recommended 38°F? If the refrigerator is too cold, the water lines could freeze.
- Is the freezer temperature cold enough? Samsung recommends setting the freezer at -2°F.
- Is the icemaker turned on? Make sure the Ice Off icon is not illuminated on the display.
- Is the feeler arm under the icemaker stuck in the "up" position, which would signal to the icemaker that the bucket is full and to stop making ice.
- Is the control panel locked, which would prevent the dispenser from operating?
- Is the water filter installed properly and locked in place?
- Did you bleed the air from the lines by dispensing 5-6 gallons of water from the dispenser since installing or replacing the filter?
- Did you press the Test button on the icemaker to reset it?

Thank you,
Ms. Samsung

If the numeric temperatures on the RS265TDBP display do not illuminate when you press the buttons on the control panel, service may be required. Please note that there is no brightness adjustment. However, if the brightness of the lights on your refrigerator varies from the same model on display at your local retailer, for example, please contact 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung

Some noises the refrigerator makes are normal and can be minimized by properly leveling the refrigerator or making other minor adjustments; others may indicate a need for service. I would suggest you visit the Troubleshooting Guide through the link below, then select "Operation" > "Refrigerator" > "Unusual Noises":
http://support-us.samsung.com/cyber...

If the suggestions and explanations do not resolve your concern, please contact 800-SAMSUNG to speak with an agent who can assist you further.

Thank you,
Ms. Samsung

For information and availability of Samsung parts and accessories for your RS265TDBP, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

Some noises the refrigerator makes are normal and can be minimized by properly leveling the refrigerator or making other minor adjustments; others may indicate a need for service. If your refrigerator is not hooked up to water, please turn the icemaker off on the control panel to prevent the noise that results from the icemaker attempting to draw water. It is also normal for the sound of ice dropping into the bucket to be audible, although the volume of this sound should decrease as the bucket fills.

For more information on refrigerator noises, I would suggest you visit the Troubleshooting Guide through the link below, then select "Troubleshooting ► Noise/Vibration": http://support-us.samsung.com/cyber...

If the suggestions and explanations do not resolve your concern, please contact 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung

The replacement water filter for model RS265TDBP is part #DA29-00020B. For more information and availability, please visit SamsungParts.com or call 800-627-4368. This filter is also carried by most major retailers that sell Samsung refrigerators, so I would suggest contacting your preferred Samsung appliance dealer to see if they carry the filter locally.

Thank you for the question,
Ms. Samsung