Looking for Answers about samsung 26 cu. ft. Side by Side Refrigerator?

The replacement water filter for model RS261MDBP is part #DA29-00020B. For more information and availability, please visit SamsungParts.com or call 800-627-4368.

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Ms. Samsung

To deactivate the Child Lock, press and hold the Energy Saver button for 3 seconds.

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Ms. Samsung

If the supplied water pressure from your home is below the recommended 20-125psi, then a booster pump may help remedy the situation. To determine whether this is the case, first check the supply valve and hoses behind the refrigerator (valve should be on all the way and hoses unkinked and free of obstruction). Remove the water filter to make sure the filter is not what's causing the slow water flow. Try dispensing a glass of water from the door dispenser. At the recommended pressure, a 170 cc (5.75 oz.) cup can be filled in 10 seconds. If yours does not fill at this rate, then I would suggest consulting your local appliance, home improvement or hardware store to find a booster pump that will best meet your needs. Be sure to reinstall the filter, and consider replacing it with a new one if the flow rate is significantly different with and without the filter since the cartridge may be clogged or partially clogged. You will also need to bleed air from the lines by dispensing 5-6 gallons of water after replacing the filter.

If you find that your supplied water pressure is adequate, the filter is not to blame, and your ice trays are still not filling properly, try pressing the reset button on the icemaker. If none of these suggestions help, please call 800-SAMSUNG to speak with an agent who can help you determine whether your RS261MDBP will require service.

Thank you,
Ms. Samsung

For information and availability of Samsung parts and accessories for your RS261MDBP, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

To remove the sticky label from your RS261MDBP, I would suggest using a glass cleaner such as Windex first. If that doesn't work well enough, you could try WD40. Once the residue is removed, you will likely need to clean the entire surface of the refrigerator for a uniform appearance, since it may be possible to see the difference between those areas that have been cleaned and those that were not.

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Ms. Samsung

Scrolling lights on the temperature display of your RS261MDBP indicate the Cooling Off mode has been activated. To cancel this mode, press the Lighting and Freezer buttons simultaneously for 3 seconds until a chime sounds and the display returns to normal, allowing you to set the desired temperature. The compressor should turn on in about 5 minutes and begin producing cold air.

Thank you,
Ms. Samsung

At the recommended 20-125 psi water pressure, a 6 oz glass of water should dispense in about 10 seconds. If yours is slower than this, please check to make sure the water valve is turned on all the way and the lines are free of bends or kinks that could obstruct flow. Try bleeding air from the lines by dispensing 5-6 gallons of water. If, after air is removed, the water is still coming out slow, try removing the filter temporarily. If water dispenses faster without the filter, then you may need to replace the filter cartridge with a new one. Though the filter usually needs to be replaced after about 6 months, it may need to be replaced sooner depending on usage and water purity.

Thank you for the question,
Ms. Samsung

I'm sorry to hear your door alarm has stopped working. Please check the wiring harness under the left door hinge cover. If the doors were removed during installation, the wiring may not have been reconnected properly. If this does not resolve the issue, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having an issue with your RS261MDBP. If the refrigerator were in Demo Mode, the two columns of temperature lights would appear to be "moving" up and down; Demo Mode is not indicated by a single light flashing. If your control panel is not responding, and the Child Lock is not activated, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having an issue with your RS261MDBP. Please try pressing the Test button on the side of the icemaker to reset it, which should cause the tray to rotate and dump the ice then fill with the correct amount of water. If this does not resolve the issue, then service may be necessary to investigate the cause and find a solution. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having an issue with your icemaker. There are several factors that can effect the ability of an icemaker to produce ice, including water supply, freezer and refrigerator temperatures, and control panel functions. Please check the following to try to resolve the issue:
- Is the water connected, the valve turned on and hoses unkinked and free of obstruction?
- Is your home's water pressure between 20~125 psi? Under normal conditions, a 5.75 oz. glass can be filled in about 10 seconds.
- Is the refrigerator temperature set at 3 bars as recommended? If the refrigerator is too cold, the water lines could freeze.
- Is the freezer temperature cold enough? Samsung recommends setting the freezer at 3 bars, as well.
- Is the icemaker turned on? Make sure the Ice Off icon is not illuminated on the display.
- Is the feeler arm under the icemaker stuck in the "up" position, which would signal to the icemaker that the bucket is full and to stop making ice.
- Is the control panel locked, which would prevent the dispenser from operating?
- Is the water filter installed properly and locked in place?
- Did you bleed the air from the lines by dispensing 5-6 gallons of water from the dispenser since installing or replacing the filter?
- Did you press the Test button on the icemaker to reset it?

If none of the above suggestions helps to resolve the issue, and the ice tray does not fill with water, try removing the water filter temporarily and press the test button on the icemaker again. If the tray fills without a filter installed, then the cartridge is likely clogged or partially clogged and should be replaced. The filter should be replaced about every 6 months based on average usage, but it could become clogged sooner if there are a lot of impurities in the water supply.

If, after checking each of these suggestions, the icemaker still isn't functioning properly, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who can assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

To empty the ice tray and drain the water, disconnect the water supply and press the water dispenser until no more water comes out, then press the Test button on the side of the icemaker which should cause the tray to rotate to dump its contents then fill with water again. If there is no more water in the lines, the tray should not fill.

- Ms. Samsung

I'm sorry to hear you're having this issue with your RS261MDBP. If the refrigerator is working but the freezer is not, or vice versa, it will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Thanks for the question! The best place to start is to review the user manual for your refrigerator, then let us know if you have questions about the features and controls. The FAQs and How To Guides on the Support page are also a great resource for helping to get the most out of your refrigerator.

- Ms. Samsung

I'm sorry to hear you're having this issue with your RS261MDBP. If the dispenser is stuck in the On position, it will likely require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung

For information and availability of Samsung parts and accessories for your refrigerator, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

To lower the freezer temperature on your RS261MDBP, press the Freezer button until more LED bars are lit; the coldest setting is indicated by all bars being lit.

Thanks for the question,
Ms. Samsung

Thanks for the question. Please make sure the Water option is selected on the control panel when you want to dispense water, and click here for an illustration of how to use the 2-stage dispenser lever on the RS261MDBP: http://support-us.samsung.com/cyber...

I hope this information helps to resolve the issue. If not, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung

For information and availability of Samsung parts and accessories for your RS263TDBP, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

The replacement water filter for model RS261MDBP is part #DA29-00020B. For more information and availability, please visit SamsungParts.com or call 800-627-4368.

- Ms. Samsung