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Customer Questions & Answers for
RM257ACRS (24.8 cu.ft. stainless)

Customer Questions & Answers:
4 Questions
 | 
4 Answers
Overall Rating:
2.833 out of 5
2.8
out of
5
(6 Reviews)6

Questions & Answers for samsung RM257ACRS (24.8 cu.ft. stainless)

Question

The ice maker is working slow

asked 3 years, 1 month ago
Mike83
on RM257ACRS (24.8 cu.ft. stainless)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are a number of factors that can effect ice production, such as freezer compartment temperature, room temperature, number of door openings and other factors, so I would suggest checking the following to try to speed up the icemaking process in your RM257:
- The recommended temperatures for the refrigerator and freezer compartments are 38°F and -2°F, respectively. If the freezer temperature is set higher than this, it could effect ice production. If the refrigerator is too cold, the water lines could freeze.
- Is something pressing against the lever that detects when the ice bin is full? The icemaker will not produce ice if it detects a full bin.
- Have you tried pressing the Test button on the side of the icemaker to reset it?
- Have you replaced your water filter recently? A clogged or partially clogged filter can slow water flow and effect ice production. After replacing the filter, be sure to dispense up to 6 gallons of water to bleed air from the lines.
- Is your home's water pressure sufficient? In order for the ice maker to operate properly, water pressure of 20~125 psi is required. Under normal conditions, a 6 oz glass can be filled in about 10 seconds. If the Refrigerator is installed in an area with low water pressure (below 20psi), you may be able to install a booster pump to compensate for the low pressure.
- The Power Freeze feature can help increase ice production by running the compressor for an extended period of time.

I hope these suggestions help to increase your ice production.

Thank you,
Ms. Samsung
answered 2 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where to check for the door alarm?

The door alarm stop working on our refrigerator.
asked 4 years, 3 months ago
Anonymous
on RM257ACRS (24.8 cu.ft. stainless)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're experiencing this issue. Please call 800-SAMSUNG to speak with an agent who would be happy to assist you.

- Ms. Samsung
answered 4 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

time for a new filter! it says order DA29-00003B but you don't show this filter in your list! now what?

asked 3 years, 6 months ago
Anonymous
senatobia, ms 38668
on RM257ACRS (24.8 cu.ft. stainless)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The replacement filter cartridge for the RM257ACRS refrigerator is part number DA29-00012A. Please click on the following link for information and availability: http://www.samsungparts.com/Product...

Please confirm your refrigerator model number, since the DA29-00003B is compatible with a number of current refrigerator models. Models that use the DA29-00003B can also use the DA29-00003G. If you type your refrigerator's model number into the appropriate search field on SamsungParts.com, it will tell you which filter is compatible.

Thank you,
Ms. Samsung
answered 2 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

its the water line in the back of the frige

the blue line in the back burst and i repaired it with a presure fitting and it burst again i dont understand why this is happening coud you please tell me what to do about this because i am not getting use out of the ice maker and water despencer. or give me a link to buy a new blue line thanks
asked 3 years, 4 months ago
jazy
folcroft pa
on RM257ACRS (24.8 cu.ft. stainless)
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. For assistance repairing the water line, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online support form: http://www.samsung.com/us/support/o...

For information and availability of parts and manuals to service it yourself, please visit SamsungParts.com.

- Ms. Samsung
answered 2 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
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