Thank you for the question. Once the refrigerator compartments have cooled to the set temperature initially (which can take as much as 24 hours after it is first plugged in and set up), the temperature on the display is the actual temperature. The control panel temperature is designed to turn off after a short time in order to save energy, but you can view the temperature anytime by pressing the buttons on the control panel.
That said, it's not unusual for the digital temperature on the display to vary by up to 4 degrees compared to the temperature in the refrigerator or freezer based on a household thermometer temperature reading because:
- Hot air rises, and cold air falls. This can effect the shelf temperatures.
- Opening the door to read the thermometer allows cold air to escape and warm air to enter causing an inaccurate temperature reading.
- Refrigeration thermometers are calibrated differently than regular household thermometers.
If there is a significant difference in the temperature readings inside your refrigerator or freezer compared to the display (greater than + or - 4°F), your refrigerator may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 1 year, 8 months ago