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Most Recent Questions
Recent Question:
RF220NCTASR/AA ice maker not making much ice at all
Recent Question:
How to set ideal temperature settings for freezer and refrigerator
Recent Question:
I have to set refrigerater to max to keep at proper temperature, is this normal
Questions with Most Recent Answers
Question:
How to set ideal temperature settings for freezer and refrigerator
Question:
RF220NCTASR/AA ice maker not making much ice at all
Question:
I have to set refrigerater to max to keep at proper temperature, is this normal

Customer Questions & Answers for
29 cu. ft. French Door Refrigerator

Customer Questions & Answers:
427 Questions
 | 
445 Answers
Overall Rating:
4.374 out of 5
4.4
out of
5
(190 Reviews)187

Questions & Answers for samsung 29 cu. ft. French Door Refrigerator

Question

why does model rfg297aabp have ice pile in front of bin and push it away from ice compartment when ice is dispensed?

asked 2 years, 10 months ago
vavacuum1
virginia beach va
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do i elimanate frost in the freezer?

Model # RFG297AAWP
asked 2 years, 11 months ago
wsaylor1
Hamilton,Ohio
on 29 cu. ft. French Door Refrigerator
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0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I keep items from freezing in the refrigerator section?

asked 2 years, 11 months ago
SCuser
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
0 answers
Answers
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Question

New refrigerator was just installed, I have ice, have installed the filter, but no water is coming when I select it in panel and push the lever.

asked 2 years, 9 months ago
ArthurnewSamsung
Jersey city, NJ
on 29 cu. ft. French Door Refrigerator
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0out of 0found this question helpful.
0 answers
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Question

Water is accumulating in the vegetable and fruit drawers. I just bought the fridge and I love it, but this water concerns me. How do I deal with this?

asked 2 years, 9 months ago
Kooie
Salisbury, NH
on 29 cu. ft. French Door Refrigerator
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0 answers
Answers
This question currently has no approved answers.
Question

How do I replace the french door assembly on my RFG297AARS?

My french door assembly on my RFG297AARS broke, the top tab which catches the guide to close the assembly snapped off. I want to replace the whole assembly but I can't figure out how to remove the assembly.
asked 2 years, 9 months ago
reddevil1
on 29 cu. ft. French Door Refrigerator
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0 answers
Answers
This question currently has no approved answers.
Question

We have a RFG297HDWP refrigerator. Some food is stuck between the plastic and clear front of the Door Bins. Can the door bins be disassebled?

asked 2 years, 9 months ago
Anonymous
Lancastor PA
on 29 cu. ft. French Door Refrigerator
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0 answers
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This question currently has no approved answers.
Question

What's the difference between the RFG298AAWP and the RFG297AAWP?

asked 5 years, 2 months ago
Anonymous
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The RFG297AARS is a 29 cubic foot capacity French Door with external ice and water, and a host of features that Samsung has become known for: our signature Twin Cooling™ system, JD Power & Associates Overall Customer Satisfaction Award 5-year legacy for refrigerators (2005-2009), EZ-Open Handle™ and CoolSelect Pantry™ drawer with temperature control.

The RFG298AARS has all of this plus our Dual Ice feature which makes almost twice the ice compared to the single-icemaker model. With the RFG298AARS there's less need to worry about running out of ice while you're entertaining. The great news is that both models are Energy Star-rated, so they'll help save money on energy bills, as well.

- Ms. Samsung
answered 4 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

why does my new refrigerator keep running

it is able to cool to the correct temp (freezer-2 and refrigerator 38 but keeps running--model RF297AA
asked 5 years, 2 months ago
doug48
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
raise the temp a few degrees and then drop it down slowly
answered 4 years, 11 months ago
appliancedoktor
0points
0out of 0found this answer helpful.
Question

How do I set the display so that internal temperature remains on?

asked 5 years, 1 month ago
ajtorres49
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It will not remain on. When you press either the freezer or fridge button it will display the set temperature for 5 seconds, and then the actual temperature for another 5 seconds.

Vince B.
Samsung Home Appliance Product Specialist
answered 5 years, 1 month ago
paperboi07
NE TEXAS
0points
0out of 0found this answer helpful.
Question

do you make a 34 1/2 wide frig like the RFG298aars?

do you make a 34 1/2 inch wide frig like the FRG298AARS?
asked 5 years, 1 month ago
bestkite13
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, at this time, Samsung does not make a 34 1/2" French door refrigerator.
answered 4 years, 8 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My icemaker doesn't make enough ice to fill the bin. Is there some setting to adjust?

asked 5 years, 1 month ago
janetb
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=1&PG_ID=0&AT_ID=137599&PROD_SUB_ID=0&PROD_ID=823

copy and past the link into the browser to maximize ice production
answered 4 years, 11 months ago
appliancedoktor
-1point
0out of 1found this answer helpful.
Question

Can you get RFG297 with dual ice makers or the RFG298 with LED lighting?

asked 5 years ago
Carruth1
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
AT this time that combination is not available.
answered 4 years, 8 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My ice production has always been below expectation. However the last few months ice production has declined to almost zero. What can I do ?

My icemaker has always been borderline adequate. It was a concern within a few days of getting the product delivered. Over the last 90 days or so Ice production has declined to the point where the ice maker production is virtually zero. We have had to buy ice in order to have cold beverages.
asked 4 years, 11 months ago
DaveGC
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If your ice maker is not producing enough ice, please visit the ice section of our troubleshooting guide. Please click the link below to go to the troubleshooting guide.
http://www.samsung.com/us/support/t...
answered 4 years, 8 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is the difference between models

What are the specific differences (design & features) between models RFG297AARS & RFG299AARS?

How do you respond to the negative reviews regarding the ice makers with low ice production and taking too long to make ice?

Your prompt reply is appreciated.

Thank You!
asked 4 years, 11 months ago
Anonymous
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The main difference between the RFG297 and the RFG299 is the RFG299 has a touch LCD display screen. Samsung refrigerators require an ice maker initialization procedure to maximize ice production. Please visit our troubleshooting guides for information on how to maximize ice production. Please click the link below, and then enter your model number.
http://www.samsung.com/us/support/t...
answered 4 years, 8 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Replacement Filter

What model filter is compatible with the rfg297 refridgerator?
asked 4 years, 10 months ago
flapinux
Springfield, MO
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The water filter part number is DA29-00003G. Water filter are available where you purchased your refrigerator, or at samsungparts.com. You can also call our parts department directly at 800-627-4368
answered 4 years, 10 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Federal Tax Credits

Does the Samsung RFG297AARS qualify for any of the Federal Tax Credits for Energy Efficiency Appliances
asked 4 years, 9 months ago
madalyn2
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The RFG297AARS is Energy Star-rated, and exceeds the current federal standards for this rating by 22%. Since rebates or "credits" usually vary by state or locale, I can't tell you which ones you might be eligible for. I would suggest consulting your tax advisor, or looking for information on rebates that may be available in your area either on EnergyStar.gov or through the Department of Energy's site: http://www.energysavers.gov/financi... These sites have a lot of helpful information on current rebate programs.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

i have a samsung rfg297aaars refrigerator it it has been laid on it side while moving for an hour how long do i have to wait to plug it in?

asked 4 years, 8 months ago
baybgirl
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You should wait at least 24 hours to plug it in to allow the fluids in the sealed system to settle.

- Ms. Samsung
answered 4 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Do you have multiple widths of French door refrigerators

I have less than 35 3/4 inch wide space avilable for a refrigerator. Do you have a French Door Refrigerator that is narrower?
asked 4 years, 6 months ago
Duane
Central Iowa
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Samsung has two French Doors available which will fit in your less-than-35-3/4" space. The 20 cubic foot RF217 is 32-1/4" wide and 30-1/2" deep; and the 18 cubic foot counter depth RF197 is 32-1/4" wide and 28-1/2" deep. Both are 69-3/4" high (with the hinges), and are equipped with automatic icemakers in the freezer, as well as Samsung's signature Twin Cooling™ system which helps keep food fresh longer while reducing odor transfer between the refrigerator and freezer compartments. In addition, both share Samsung's heritage of quality, as evidenced by five straight years of JD Power & Associates Overall Customer Satisfaction Awards for Refrigerators (2005-2009). Please visit the product pages on samsung.com for more information about these models, including what colors are available and where you can find them.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I adjust the temperature of my samsung refrigerator

The temperature is set too low. I'm not sure what buttons to push to change the temperature. I cannot find my manual.
asked 4 years, 6 months ago
jdrupa
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Good news: User Manuals can be downloaded from Samsung's website; click here for the RFG297AARS download page: http://www.samsung.com/us/consumer/...

See page 23 for instructions on adjusting the temperature settings.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
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