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Most Recent Questions
Recent Question:
RF220NCTASR/AA ice maker not making much ice at all
Recent Question:
How to set ideal temperature settings for freezer and refrigerator
Recent Question:
I have to set refrigerater to max to keep at proper temperature, is this normal
Questions with Most Recent Answers
Question:
How to set ideal temperature settings for freezer and refrigerator
Question:
RF220NCTASR/AA ice maker not making much ice at all
Question:
I have to set refrigerater to max to keep at proper temperature, is this normal

Customer Questions & Answers for
29 cu. ft. French Door Refrigerator

Customer Questions & Answers:
427 Questions
 | 
446 Answers
Overall Rating:
4.374 out of 5
4.4
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(190 Reviews)187

Questions & Answers for samsung 29 cu. ft. French Door Refrigerator

Question

How do i elimanate frost in the freezer?

Model # RFG297AAWP
asked 3 years ago
wsaylor1
Hamilton,Ohio
on 29 cu. ft. French Door Refrigerator
0points
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0 answers
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Question

How do I keep items from freezing in the refrigerator section?

asked 3 years ago
SCuser
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

why does model rfg297aabp have ice pile in front of bin and push it away from ice compartment when ice is dispensed?

asked 2 years, 11 months ago
vavacuum1
virginia beach va
on 29 cu. ft. French Door Refrigerator
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0out of 0found this question helpful.
0 answers
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Question

How do I replace the french door assembly on my RFG297AARS?

My french door assembly on my RFG297AARS broke, the top tab which catches the guide to close the assembly snapped off. I want to replace the whole assembly but I can't figure out how to remove the assembly.
asked 2 years, 10 months ago
reddevil1
on 29 cu. ft. French Door Refrigerator
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0 answers
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Question

New refrigerator was just installed, I have ice, have installed the filter, but no water is coming when I select it in panel and push the lever.

asked 2 years, 11 months ago
ArthurnewSamsung
Jersey city, NJ
on 29 cu. ft. French Door Refrigerator
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0 answers
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Question

We have a RFG297HDWP refrigerator. Some food is stuck between the plastic and clear front of the Door Bins. Can the door bins be disassebled?

asked 2 years, 10 months ago
Anonymous
Lancastor PA
on 29 cu. ft. French Door Refrigerator
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0 answers
Answers
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Question

Water is accumulating in the vegetable and fruit drawers. I just bought the fridge and I love it, but this water concerns me. How do I deal with this?

asked 2 years, 10 months ago
Kooie
Salisbury, NH
on 29 cu. ft. French Door Refrigerator
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Question

Where do I get filters fpr my refrigerator?

Can I only get them over the internet directly through you? How do I order them?
asked 5 years, 3 months ago
Kimmy
home
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Water filter model #DA29-00003B, and the newer #DA29-00003G version, both of which are compatible with the RFG297AABP, are available for purchase through samsungparts.com or by calling 800-627-4368. This replacement filter is also available through most major retailers that carry Samsung refrigerators.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How many inches does the bottom drawer pull out?

How many inches does the bottom drawer slide out to fully opened and how many inches do the french doors open out to at a 90 degree angle. I am trying to fit a free standing refrigerator into a built in area... the frig will stick out 5-6" more than the cabinets. so when doors r open I want to see how much room I will have for clearance or what it will look like etc.
asked 5 years, 3 months ago
Anonymous
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The bottom drawer pulls out 18"
answered 4 years, 9 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can you tell me if the handles are removeable on this refrigerator?

We need another 1.5" of clearance to get past a doorway. It would be so much easier to remove the handles rather than the doors themselves.
asked 5 years, 2 months ago
pingber
NY
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To remove the refrigerator door handles, see the image and instructions below. I would recommend removing the entire freezer drawer, which is actually quite easy, rather than trying to remove the freezer drawer handle, which is much more difficult and requires disassembling the EZ Open Handle™ mechanism.

To remove the freezer drawer, first remove the upper freezer (Auto Pull-out) drawer by lifting the bin up and out. Next, locate the white plastic release buttons toward the rear of the metal track that the freezer drawer rides on. If you press this white button on both the right and left sides, you will be able to pull the entire freezer drawer and rail system out without having to unscrew the drawer facade from the track. Once the refrigerator is through the doorway, it's very easy to reinstall the freezer drawer by simply sliding it back onto its track. Be sure to push the rear section of track all the way in until it locks back into place (the white buttons will pop back out through the opening in the rails). Best of luck!

- Ms. Samsung
Image(s)
User submitted image
answered 4 years, 7 months ago
MsSamsung
SamsungHQ
0points
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Question

best stainless steel cleaner besides wet rag

I'm looking at a cleaner for Stainless steel appliences.
We are trying to find the correct cleaner that will not harm or degrade our wonderful fridge we purchased from Samsung.
I'm looking at Weiman Stainless Steel Cleaner ........
What are your recommendation for the best cleaner to use on the RFG297AARS?
Thank you,
PDC
asked 5 years, 3 months ago
pdcarland
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Samsung does not specifically recommend a particular brand of stainless steel cleaner. Stainless steel cleaners generally work very well regardless of the brand.
answered 4 years, 9 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is there an alarm on the freezer if the drawer is not closed all the way?

Is there an alarm on the freezer if the drawer is not closed all the way?
asked 5 years, 3 months ago
smooch
Florida
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The refrigerator will make a pleasant but loud chime if the freezer drawer is not fully closed. It will do the same if the refrigerator doors are not fully closed as well.
answered 5 years, 3 months ago
HandyHelper
0points
0out of 0found this answer helpful.
Question

why does my new refrigerator keep running

it is able to cool to the correct temp (freezer-2 and refrigerator 38 but keeps running--model RF297AA
asked 5 years, 3 months ago
doug48
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
raise the temp a few degrees and then drop it down slowly
answered 5 years ago
appliancedoktor
0points
0out of 0found this answer helpful.
Question

Can the ice maker be improved?

I just bought this model and can't wait to have it delivered. However, now I'm very concerned about the problems with ice maker. Has there been any investigation of these complaints in an effort to improve this situation? This unit is too expensive not to have a well functioning ice maker.
asked 5 years, 2 months ago
Anonymous
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The ice maker functions very well once the initialization procedure is performed. Please click the link below to visit the troubleshooting guide for the ice maker initialization procedure.
http://www.samsung.com/us/support/t...
answered 4 years, 9 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

do you make a 34 1/2 wide frig like the RFG298aars?

do you make a 34 1/2 inch wide frig like the FRG298AARS?
asked 5 years, 2 months ago
bestkite13
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, at this time, Samsung does not make a 34 1/2" French door refrigerator.
answered 4 years, 9 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My icemaker doesn't make enough ice to fill the bin. Is there some setting to adjust?

asked 5 years, 2 months ago
janetb
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=1&PG_ID=0&AT_ID=137599&PROD_SUB_ID=0&PROD_ID=823

copy and past the link into the browser to maximize ice production
answered 5 years ago
appliancedoktor
-1point
0out of 1found this answer helpful.
Question

My ice production has always been below expectation. However the last few months ice production has declined to almost zero. What can I do ?

My icemaker has always been borderline adequate. It was a concern within a few days of getting the product delivered. Over the last 90 days or so Ice production has declined to the point where the ice maker production is virtually zero. We have had to buy ice in order to have cold beverages.
asked 5 years ago
DaveGC
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If your ice maker is not producing enough ice, please visit the ice section of our troubleshooting guide. Please click the link below to go to the troubleshooting guide.
http://www.samsung.com/us/support/t...
answered 4 years, 9 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What can we do about residue from the water dispenser?

Three weeks ago we purchased a new Samsung RFG297AARS (installing and cleaning the water filter and ice lines) and are experiencing a visible white residue on our glasses after filling with water from the unit. We are worried about what this could mean we're ingesting -- what is the problem with the water system and how do we fix it?
asked 4 years, 11 months ago
Anonymous
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It is not unusual to have some residual particles in the water after installing a new filter, but this should flush through rather quickly. The filter cartridge used in the RFG297 is NSF-certified and meets all necessary qualifications for use with a safe drinking water supply. For your peace of mind, you may want to review the certification and specifications for the water filter, which can be found on pages 35-36 of the RFG297 User Manual. The manual can be downloaded as a pdf file from Samsung.com for your convenience. Please feel free to contact 800-SAMSUNG to speak with an agent if you have additional questions or concerns.

- Ms. Samsung
answered 4 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How does the ice maker work in the refrigerator?

asked 5 years, 1 month ago
plahni
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
there is a duct from the freezer compartment that keeps the ice compartment at the freezer temperature
answered 5 years ago
appliancedoktor
0points
0out of 0found this answer helpful.
Question

where is the freezer light switch?

I cleaned out the freezer and now freezer light doesn't work. The bulb is still good. Any ideas?
asked 5 years ago
MKL46MKL
kANSAS
on 29 cu. ft. French Door Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The freezer light switch is on the left front side of the freezer compartment, below the basket, by the front of the drawer track. Instructions for replacing the freezer lamp are in the owners manual. Please click the link below to dowload the owners manual.
http://www.samsung.com/us/support/d...
answered 4 years, 9 months ago
MrSamsungHA
SamsungHQ
0points
0out of 0found this answer helpful.
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