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Most Recent Questions
Recent Question:
How do i determine why my ice maker is leaking water everywhere?
Recent Question:
Why does water and ice dispense only when the filter is removed even after I have replaced the filter with DA29-00020B?
Recent Question:
I need to know how to install the spring on the left door bracket that turns when the door is cloesd
Recent Question:
What is the replacement part number for the Cool Select Pantry Cover?
Questions with Most Recent Answers
Question:
How do i determine why my ice maker is leaking water everywhere?
Question:
Why does water and ice dispense only when the filter is removed even after I have replaced the filter with DA29-00020B?
Question:
How to set ideal temperature settings for freezer and refrigerator
Question:
I need to know how to install the spring on the left door bracket that turns when the door is cloesd

Customer Questions & Answers for
samsung 29 cu. ft. French Door Refrigerator

Customer Questions & Answers:
424 Questions
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443 Answers
Overall Rating:
4.374 out of 5
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Questions & Answers for samsung 29 cu. ft. French Door Refrigerator

Question

Water is accumulating in the vegetable and fruit drawers. I just bought the fridge and I love it, but this water concerns me. How do I deal with this?

asked 2 years, 7 months ago
Kooie
Salisbury, NH
on 29 cu. ft. French Door Refrigerator
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Question

How do i elimanate frost in the freezer?

Model # RFG297AAWP
asked 2 years, 10 months ago
wsaylor1
Hamilton,Ohio
on 29 cu. ft. French Door Refrigerator
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Question

why does model rfg297aabp have ice pile in front of bin and push it away from ice compartment when ice is dispensed?

asked 2 years, 8 months ago
vavacuum1
virginia beach va
on 29 cu. ft. French Door Refrigerator
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Question

How do I replace the french door assembly on my RFG297AARS?

My french door assembly on my RFG297AARS broke, the top tab which catches the guide to close the assembly snapped off. I want to replace the whole assembly but I can't figure out how to remove the assembly.
asked 2 years, 7 months ago
reddevil1
on 29 cu. ft. French Door Refrigerator
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Question

New refrigerator was just installed, I have ice, have installed the filter, but no water is coming when I select it in panel and push the lever.

asked 2 years, 8 months ago
ArthurnewSamsung
Jersey city, NJ
on 29 cu. ft. French Door Refrigerator
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Question

How do I keep items from freezing in the refrigerator section?

asked 2 years, 9 months ago
SCuser
on 29 cu. ft. French Door Refrigerator
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Question

We have a RFG297HDWP refrigerator. Some food is stuck between the plastic and clear front of the Door Bins. Can the door bins be disassebled?

asked 2 years, 7 months ago
Anonymous
Lancastor PA
on 29 cu. ft. French Door Refrigerator
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Question

Is there an alarm on the freezer if the drawer is not closed all the way?

Is there an alarm on the freezer if the drawer is not closed all the way?
asked 5 years, 1 month ago
smooch
Florida
on 29 cu. ft. French Door Refrigerator
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answer 1
The refrigerator will make a pleasant but loud chime if the freezer drawer is not fully closed. It will do the same if the refrigerator doors are not fully closed as well.
answered 5 years ago
HandyHelper
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Question

why does my new refrigerator keep running

it is able to cool to the correct temp (freezer-2 and refrigerator 38 but keeps running--model RF297AA
asked 5 years ago
doug48
on 29 cu. ft. French Door Refrigerator
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answer 1
raise the temp a few degrees and then drop it down slowly
answered 4 years, 10 months ago
appliancedoktor
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Question

Can the ice maker be improved?

I just bought this model and can't wait to have it delivered. However, now I'm very concerned about the problems with ice maker. Has there been any investigation of these complaints in an effort to improve this situation? This unit is too expensive not to have a well functioning ice maker.
asked 4 years, 11 months ago
Anonymous
on 29 cu. ft. French Door Refrigerator
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answer 1
The ice maker functions very well once the initialization procedure is performed. Please click the link below to visit the troubleshooting guide for the ice maker initialization procedure.
http://www.samsung.com/us/support/t...
answered 4 years, 6 months ago
MrSamsungHA
SamsungHQ
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Question

How does the ice maker work in the refrigerator?

asked 4 years, 10 months ago
plahni
on 29 cu. ft. French Door Refrigerator
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answer 1
there is a duct from the freezer compartment that keeps the ice compartment at the freezer temperature
answered 4 years, 10 months ago
appliancedoktor
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Question

What is the difference between models

What are the specific differences (design & features) between models RFG297AARS & RFG299AARS?

How do you respond to the negative reviews regarding the ice makers with low ice production and taking too long to make ice?

Your prompt reply is appreciated.

Thank You!
asked 4 years, 9 months ago
Anonymous
on 29 cu. ft. French Door Refrigerator
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answer 1
The main difference between the RFG297 and the RFG299 is the RFG299 has a touch LCD display screen. Samsung refrigerators require an ice maker initialization procedure to maximize ice production. Please visit our troubleshooting guides for information on how to maximize ice production. Please click the link below, and then enter your model number.
http://www.samsung.com/us/support/t...
answered 4 years, 6 months ago
MrSamsungHA
SamsungHQ
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Question

Replacement Filter

What model filter is compatible with the rfg297 refridgerator?
asked 4 years, 8 months ago
flapinux
Springfield, MO
on 29 cu. ft. French Door Refrigerator
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answer 1
The water filter part number is DA29-00003G. Water filter are available where you purchased your refrigerator, or at samsungparts.com. You can also call our parts department directly at 800-627-4368
answered 4 years, 8 months ago
MrSamsungHA
SamsungHQ
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Question

Where can I buy parts for my fridge?

I need the small tray that is in the outside water dispenser.
asked 4 years, 6 months ago
scraik
on 29 cu. ft. French Door Refrigerator
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answer 1
You can purchase parts at out part department. Their phone number is 800-627-4368, or you can visit their website. Please click on the link below to go to the parts department website.
http://www.samsungparts.com/Default...
answered 4 years, 6 months ago
MrSamsungHA
SamsungHQ
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Question

Where do I get filters fpr my refrigerator?

Can I only get them over the internet directly through you? How do I order them?
asked 5 years ago
Kimmy
home
on 29 cu. ft. French Door Refrigerator
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answer 1
Water filter model #DA29-00003B, and the newer #DA29-00003G version, both of which are compatible with the RFG297AABP, are available for purchase through samsungparts.com or by calling 800-627-4368. This replacement filter is also available through most major retailers that carry Samsung refrigerators.

- Ms. Samsung
answered 4 years, 3 months ago
MsSamsung
SamsungHQ
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Question

How many inches does the bottom drawer pull out?

How many inches does the bottom drawer slide out to fully opened and how many inches do the french doors open out to at a 90 degree angle. I am trying to fit a free standing refrigerator into a built in area... the frig will stick out 5-6" more than the cabinets. so when doors r open I want to see how much room I will have for clearance or what it will look like etc.
asked 5 years ago
Anonymous
on 29 cu. ft. French Door Refrigerator
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answer 1
The bottom drawer pulls out 18"
answered 4 years, 6 months ago
MrSamsungHA
SamsungHQ
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Question

Can you tell me if the handles are removeable on this refrigerator?

We need another 1.5" of clearance to get past a doorway. It would be so much easier to remove the handles rather than the doors themselves.
asked 4 years, 11 months ago
pingber
NY
on 29 cu. ft. French Door Refrigerator
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answer 1
To remove the refrigerator door handles, see the image and instructions below. I would recommend removing the entire freezer drawer, which is actually quite easy, rather than trying to remove the freezer drawer handle, which is much more difficult and requires disassembling the EZ Open Handle™ mechanism.

To remove the freezer drawer, first remove the upper freezer (Auto Pull-out) drawer by lifting the bin up and out. Next, locate the white plastic release buttons toward the rear of the metal track that the freezer drawer rides on. If you press this white button on both the right and left sides, you will be able to pull the entire freezer drawer and rail system out without having to unscrew the drawer facade from the track. Once the refrigerator is through the doorway, it's very easy to reinstall the freezer drawer by simply sliding it back onto its track. Be sure to push the rear section of track all the way in until it locks back into place (the white buttons will pop back out through the opening in the rails). Best of luck!

- Ms. Samsung
Image(s)
User submitted image
answered 4 years, 4 months ago
MsSamsung
SamsungHQ
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Question

where is the freezer light switch?

I cleaned out the freezer and now freezer light doesn't work. The bulb is still good. Any ideas?
asked 4 years, 9 months ago
MKL46MKL
kANSAS
on 29 cu. ft. French Door Refrigerator
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answer 1
The freezer light switch is on the left front side of the freezer compartment, below the basket, by the front of the drawer track. Instructions for replacing the freezer lamp are in the owners manual. Please click the link below to dowload the owners manual.
http://www.samsung.com/us/support/d...
answered 4 years, 6 months ago
MrSamsungHA
SamsungHQ
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Question

Delivery Size

Hi,

My front door is only 35 inches wide. I see that the depth of the refrigerator on the Specs tab is over 35 inches, but 33 inches without the door handles. Can anything be removed at the time of delivery in order for this fridge to fit through my front door? I hope so because I ordered it already. Please let me know.

Thank you,
Tom
asked 4 years, 9 months ago
strkeout
11762
on 29 cu. ft. French Door Refrigerator
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answer 1
You can remove the doors to facilitate installation. Please refer to the owners manual for detailed instructions on the door removal procedure. Please click the link below, then enter your model number to download the owners manual.
http://www.samsung.com/us/support/d...
answered 4 years, 6 months ago
MrSamsungHA
SamsungHQ
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Question

is this fridge on wheels or leveling feet

asked 4 years, 8 months ago
wheelman
on 29 cu. ft. French Door Refrigerator
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answer 1
This refrigerator does have 4 wheels. It also has leveling legs in the front. It is recommended that you position the refrigerator in its place, and then turn the leving legs to level the refrigerator. By leveling the refrigerator, the weight will be on the leveling legs, not the front wheels. This will also prevent the refrigerator from pulling out when the freezer door is opened.
answered 4 years, 8 months ago
MrSamsungHA
SamsungHQ
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