I'm sorry you're having difficulty getting the WiFi working on your RF4289 refrigerator. Please start by viewing the how-to video for connecting to a wireless network in your home by clicking here: http://support-us.samsung.com/spsn/...
If your RF4289 is not able to find a wireless access point, please check the following:
• Check if the power for the wireless router is on, and make sure the WiFi is set to On in the Settings menu of the RF4289 display.
• If the router is located away from the Fridge, move it closer then check to see if it is detected. Please refer to page 62 of the User Manual for notes regarding the types of obstacles that may effect the range or quality of wireless signals.
• Turn the power of both the router and the Fridge off and on.
• Touch the Search button to detect available signals.
If your router still isn't detected, please contact your ISP (internet service provider) for help determining whether your router's signal has been hidden (closed) so as not to be detected by unknown devices. If this is the case, the registered administrator should be able to change the setting so the refrigerator can "see" your router.
If none of these solutions help to resolve the issue, please call 800-SAMSUNG for further assistance.
answered 3 years, 4 months ago