Looking for Answers about samsung RF4289HARS?

on a label on the left interior wall of the refrigerator.

The serial number is located on a label on the left interior wall of the refrigerator (see attached photo). It is long alpha numeric sequence directly below the bar code and above the model number.

- Ms. Samsung

The RF4287HA is rated for 115V/60 Hz/11.6 amps. I would suggest consulting with your power company or a local electrician for assistance selecting a surge protector that is rated appropriately for your refrigerator.

Thank you,
Ms. Samsung

I'm sorry to hear you're having an issue with your wireless connection. Please refer to the troubleshooting section on page 80 of the user manual, which can be downloaded as a pdf file from this website. If the troubleshooting suggestions do not help to resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung

only models that do have wifi to download apps are the RF4289 4-Door French Door and the RSG309 Side by Side refrigerators.

Thank you for the question. Please check your LCD panel to see if you have the most recent software update. Software updates can be downloaded through the S/W Update option on the Settings menu. If updating the software does not resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung

The description said it does have a built in speaker

Thank you for the suggestion. At this point in time, there is no way to send a shopping list to a printer or computer from the RF4289, and I can't tell you whether this is something that will be added in the future.

- Ms. Samsung

The RF4289HARS needs to be unplugged in order to reboot it. This is safe to do if you're updating the LCD with the latest software upgrade via WiFi. However, if you have an error message or issue with your refrigerator, please call 800-SAMSUNG to speak with an agent prior to rebooting your refrigerator.

Thank you,
Ms. Samsung

I'm sorry to hear your water has a funny taste. It isn't unusual for there to be some residual taste in the lines. Samsung recommends dispensing as much as 5-6 gallons of water and dumping the first few batches of ice to flush the system. The taste should dissipate over time.

- Ms. Samsung

The black plastic cover on top of your refrigerator protects the opening to access the water line and also provides a clip for storing the power cord during transportation or storage.

Thank you for the question,
Ms. Samsung

Different fruits and vegetables have different storage needs with regard to the humidity level. To give you an example, items like lettuce, spinach and berries prefer high humidity (over 90%), while onions and squash prefer lower relative humidity (under 80%). Since the RF4289 features Samsung's signature Twin Cooling Plus system, which maintains an optimally high humidity level (over 70%) throughout the refrigerator, your produce should last longer compared to conventional systems regardless of the setting on the drawer. The drawer lever can complement the Twin Cooling, however: open the lever for lower humidity-loving fruits and veggies, and close the lever to increase it. A helpful trick to remember which produce loves higher humidity is to think of what items are kept on the sides of the produce aisle in the grocery stores (where they receive frequent "mistings" of water) and which are not.

- Ms. Samsung

Your internet provider should be able to help you out.
Also you might want to call samsung support directly

Try pressing the Reset button next to the memory card slot on the bottom of the display panel by inserting a small object (such as a paper clip) into the hole and holding for at least a second.

The divider in the FlexZone Drawer of your RF4289HARS refrigerator is designed to help separate items in the drawer, but it cannot be locked in place. The divider can be especially effective when the compartments are relatively full.

Thank you for the question,
Ms. Samsung

I had the same problem. After contacting Customer Service and having the escalate the problem we went out and purchased a new wireless router that has 5G. Connected right away. Hope this helps!

Dear Associated Press Customer:

Thank you for your patience. We have completed our research and believe we have solved your issue with the following resolution:

Tbone7467,

Thank you for your interest in the AP Mobile App. Unfortunately, the Samsung RF4289HARS Fridge isn't supported yet. The AP Mobile site (http://getapmobile.com/supported-devices.html) lists the supported devices. At this time, these devices are the Android, Blackberry, Apple iOS, Nokia, Palm Web OS, & Windows Phone. The site will be updated as more devices become supported.
We are sorry for any inconvenience.

If you have questions, need further assistance on this particular issue, or would like to request the case be reopened, please reply to this email or contact us at 1-877-836-9477 or +1-212-621-7361 and reference ID 00XXXxXX.

Thank you,

AP Customer Support
TEL: 877-836-9477 || + 1 212-621-7361
EMAIL: apcustomersupport@ap.org

ref:

I'm sorry to hear these pre-loaded photos are intruding on your personal photo album. At this point in time, the 10 pre-loaded photos cannot be deleted. As updates do become available, a software update icon will appear on the LCD screen, letting you know an update is available. Go to the S/W Update option in the Settings menu to download the update.

Thank you,
Ms. Samsung

I'm sorry to hear you're having difficulty accessing the Apps on your RF4289HARS. Please check to see if you have the latest software version installed by pressing the Settings button on the menu, then scrolling down to and selecting S/W Update. The next screen should tell you whether you have the most recent version already, or if there's a new version available. Installing the latest version (currently 2.322) should correct any issues with connecting to the Apps on your fridge. If it does not, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung

The condensation you're referring to is normal and is likely to occur in any closed environment where warm air (from food placed inside) comes in contact with colder surfaces, or when the air cools naturally. The confined space of a closed dish or bag traps the moisture so the condensation is more visible, though the same principal applies to drawers, in general, and in the case of Samsung, to the entire refrigerator compartment.

This is because the RF4289, like many Samsung refrigerators, is equipped with Twin Cooling Plus, a system that helps to optimize the humidity level in the refrigerator by eliminating the transfer of air (including flavors and odors) between the refrigerator and freezer compartments. The higher humidity level in the refrigerator helps food stay fresh longer because it doesn't dry out as fast.

Thank you for the question,
Ms. Samsung

From what I read that this unit RF4289 does not support this feature now ( maybe in the future not nobody knows for sure )