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This drawer is known as the Flex Zone. The Flex Zone is a full-width drawer with an adjustable temperature control. You can use the Flex Zone for large party trays, deli items, wines, pizzas, beverages, or miscellaneous items. There is a temperature sensor which lets you adjust the amount of cold air allowed into the Zone. The control buttons are located on the cap door center. For more info on the features of the Flex Zone, please refer to page 19 of your product manual. If your manual is not readily available, please refer to the following link:
If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual downloads.
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The Samsung Online Support Team
answered 2 years, 2 months ago
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