Looking for Answers about samsung 28 cu. ft. French Door Refrigerator?

Lemon Pledge works great. Recomended by salesmen. When you clean with Pledge you can clean off smudges instead of cleaning whole refrigerator. Leaves a nice shine also.

There are a number of products available at your local appliance, hardware, home improvement or even grocery store specifically designed to clean real stainless steel. Another option is to apply a small amount of baby oil to the stainless finish using a clean, dry, lint-free cloth. This will not only clean the stainless steel, but may help prevent fingerprints from recurring.

- Ms. Samsung

The very best way to clean the outside is with a Supercloth. The European cleaning secret. We had one for use on our flat screen tv and it works great on the stainless. Whats best is no harsh cleaners or chemicals. Just wet the cloth and ring it out and wipe off the fridg. For info I would suggest google the words super cloth. I dont remember how we got it but is works great and quick.

2 microfiber cloths (1 moist / 1 for drying) perform well; they buff out fingerprints just fine, and can go right into the laundry. Just after the installers came . . . had lots of fingerprints. Another time, used a paper towel to wipe some water droplets from the around the water dispenser; the moist paper towel worked fine to touch up where a few fingerprints were.

To note, there don't seem to be many fingerprints accumulating at all . . . this might be due to the design of the long, vertical / horizontal handles -- and, this is a household with kids, and been wondering why it isn't messier. Maybe too, the showroom floor just gets more wear and tear from the public.

Overall, the stainless on this fridge stays attractive. Enjoy!

If you own a 'stainless steel' model, try light quantity WD40 oil sprayed on a lint free cloth and wipe the stains. It works amazng!

Get a napkin and some WEIMAN Stainless steal spray and wipe. After your done use a micro fiber towel and go over it. Works well on my stainless steal fridge :)

Use a damp microfiber cloth followed by a dry microfiber cloth. That's all you'll need for daily cleaning. Once a month ( or so) use a high quality stainless steel cleaner. The brand I use is Weiman Stainless Steel Cleaner and Polish.

Club Soda & microfiber cloth. I let my soda go flat & pour it into a clean spray bottle. Great for touch ups & to clean the entire fridge. Inexpensive, great cleaner & no chemicals.

Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=349013&modelname=RF4287HARS

Thank you for being a Samsung customer!

The Samsung Online Support Team

Yes it is normal probably in defrost mode

Thank you for bringing this to my attention, and I apologize for the confusion.

While the RF4287 User Manual does mention a Dairy Compartment on page 32, the diagram of the RF4287 interior on page 31 and photographs of the interior elsewhere on this site, do not show this compartment. Many Samsung French Door models do come with a Dairy Compartment, but the RF4287, whose interior was completely redesigned to integrate new LED lighting fixtures and the alternative storage compartments, such as the FlexZone Drawer, does not actually come with this bin.

I hope this clarifies the question of whether the RF4287 comes with a Dairy Compartment. Thank you for your question and for choosing Samsung,
Ms. Samsung

Samsung's fingerprint-resistant stainless-look finish is called Stainless Platinum. While many of our refrigerators are available in this finish, other appliances are not. The RF4287 model refrigerator is currently available in real Stainless Steel, White and Black, not Platinum. Samsung does not currently make any countertop microwaves, only the Over The Range style.

Thank you for your interest!
Ms. Samsung

Thanks for the questions. It is not unusual to have some resistance in the Flex Zone Drawer railings when it is new, but the drawer should pull all the way out with just a bit of effort initially. After a short time, the rails should be better lubricated and should glide more easily.

Regarding registration, please use the Live Chat feature on the product support page or call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung

I'm sorry to hear you're having an issue with the touch screen on your RF4287 refrigerator. If the touch screen is not responding and the child lock is not activated, your refrigerator will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

The contributor is correct that the FlexZone Drawer is NOT intended for frozen items, with the coldest temperature available being the 29°F Meat/Fish setting. This setting will help to preserve fresh meat or seafood for a longer period of time, but it will not keep items frozen solid. For perspective, compare the Flex Zone temperature range of 29°F to 42°F to the freezer range of -8°F to a maximum temperature of 8°F.

Thanks for the question!
- Ms. Samsung

Thank you for choosing the new RF4287HARS Four-Door French Door! While you're correct that there is no traditional Dairy or Butter compartment, the designers have maximized the storage space so you'll have plenty of shelves, door bins and drawers to store a butter dish, dairy items and many other fresh and frozen foods. In addition, the Flex Zone Drawer has four sections, with flexible sizing, and settings for a variety of food types.

Enjoy!

- Ms. Samsung

Not yet.......Many appliances such as this one are coming out in stainless only. Possibly Samsung will make one in white at a later time. The stainless is a great.

You can go to Samsung website then click on kitchen appliances then to the RF428HAABP. It will give you a description as well as an icon to click on to find stores in your area. If you have a Best Buy for example I am sure they will carry it. Rather than put in your whole address your zip code would suffice

While the RF4287 User Manual does mention a Dairy Compartment on page 32 (see attached reference), the diagram of the RF4287 interior on page 31, does not reference this compartment. Many Samsung French Door models do come with the dairy compartment, but the RF4287, whose interior was completely redesigned to integrate new LED lighting fixtures and the alternative storage compartments, such as the FlexZone Drawer, does not actually come with this bin.

I hope this helps to clarify, and we appreciate your question and your selection of the RF4287.

- Ms. Samsung

The RF4287 refrigerator is currently available in only one style which has the external filtered water and ice dispenser in the door. The icemaker can be turned off, however, if you are unable to connect the unit to a water supply for any reason.

Thank you for your interest,
Ms. Samsung

I would suggest using a utility knife inserted in the crevice and run along the base of the plastic to remove it. If you're very careful you can do this without scratching the surface of the RF4287HARS. However, please keep in mind that scratches cannot be completely removed if they are made.

- Ms. Samsung

The handles on the RF4287HARS require a size 3/32 allen wrench.

- Ms. Samsung

Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=363343&modelname=RF4287HARS

Thank you for being a Samsung customer!

The Samsung Online Support Team

When your refrigerator is first installed, it can take up to 24 hours to reach the set temperature. Besides temperature, there are several factors that can effect the ability of the unit to produce ice. Following the instructions in the User Manual with regard to water pressure, installing the water filter, and pressing the test/reset button on the icemaker are key to ensuring the best performance. Following is a list of items to check:
- Is your water pressure at the recommended level? In order for the ice maker to operate properly, a water pressure of 20~125 psi (pound per square inch) is required. Under normal conditions, a 170 cc (5.75 oz.) cup can be filled in 10 seconds.
- Is the water valve turned on all the way?
- Are there any bends or kinks in the water line that could be obstructing water flow?
- Is the water filter installed correctly?
- Does removing the water filter allow water to flow faster? If this is the case, your water filter may be clogged and should be replaced. Though this is not common in new filters, it is possible.
- Is the icemaker turned on? When dispensing ice, is either cubed or crushed selected?
- Are the refrigerator and freezer temperatures at the recommended settings, 38°F and -2°F, respectively, or lower?
- Is the icebucket pushed in all the way?
- Is the icemaker feeler arm stuck in the "up" position?
- Have you tried pressing the icemaker reset button?

Be sure to follow the icemaker initialization procedure, which involves throwing away the first few batches, then dispensing a few cubes to cause the auger in the bucket to start moving ice forward so it doesn't all pile up under the ice feeler arm.

There are a number of articles on the Troubleshooting Guide as well as How To videos to help you get to know your icemaker. Understanding how it works will help you to set appropriate expectations and get the most out of your new RF4287 French Door.

I hope this helps!
Ms. Samsung

When you first press the button, the temperatures that are shown are the set point temperatures of the fridge and the freezer. After a few seconds, the actual current temperatures are displayed.

For information and availability of Samsung parts and accessories for your RF4287, please visit SamsungParts.com or call 800-627-4368 to speak with an agent who can assist you.

Thank you,
Ms. Samsung

You can reset the water filter indicator light on your RF4287HARS by pressing the Alarm button for 3 seconds. The light should change from red to blue.

- Ms. Samsung

Thank you for contacting Samsung. You can find out more about extended service plans here: https://samsungserviceplans.com/ESP/PurchaseHome.aspx

Thank you for being a Samsung customer!

The Samsung Online Support Team