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Most Recent Questions
Recent Question:
RF220NCTASR/AA ice maker not making much ice at all
Recent Question:
How to set ideal temperature settings for freezer and refrigerator
Recent Question:
I have to set refrigerater to max to keep at proper temperature, is this normal
Questions with Most Recent Answers
Question:
How to set ideal temperature settings for freezer and refrigerator
Question:
RF220NCTASR/AA ice maker not making much ice at all
Question:
I have to set refrigerater to max to keep at proper temperature, is this normal

Customer Questions & Answers for
RF26VABBP/XAA

Customer Questions & Answers:
36 Questions
 | 
34 Answers
Overall Rating:
5 out of 5
5
out of
5
(3 Reviews)3

Questions & Answers for samsung RF26VABBP/XAA

Question

How do I get enough ice from the ice maker?

asked 5 years, 4 months ago
Vicki
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please follow the link below to tips for maximizing ice production in the Troubleshooting section of this website. After clicking on the link, click on Water And Ice, then Ice, then select the article entitled "Low Ice Production": http://support-us.samsung.com/cyber...

In addition to the tips offered on the linked pages, lowering your refrigerator temperature and selecting "Power Freeze" and "Power Cool" can also help to speed up production.

Thank you,
Ms. Samsung
answered 4 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Wood panel option

Is there a wood panel kit availble from Samsung?
asked 5 years, 3 months ago
festvangelist
delafield
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Samsung does not make wood panel kits for our refrigerators.

Thanks for your interest,
Ms. Samsung
answered 4 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What would cause water to pool under vegetable bins? Not just droplets but puddles.

asked 4 years, 2 months ago
filakat
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Your refrigerator may require service, but please click on the link below, then select Operation > Refrigerator > Water is Pooling Underneath My Vegetable Drawers: http://support-us.samsung.com/cyber...

To initiate service through Samsung, please submit an online service request through the link above, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

- Ms. Samsung
answered 4 years, 2 months ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

Why is my ice maker only working occassionly?

Ice maker will only make ice if the system is on cubed ice. It will not make ice if system is on water or crushed ice.
asked 3 years, 10 months ago
Anonymous
san antonio , tx
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. If you're unable to dispense crushed ice or water, and can only select cubed ice, your refrigerator may require service. Please call 800-SAMSUNG to speak with an agent who will be happy to help you determine whether service will be necessary.

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How to fix icemaker?

The icemaker simply clicks on its dumping cycle. The filter was plugging up and the icemaker stopped working. The filter has been changed and delivers flowing water. However the ice maker will not fill and dump. Pushing the reset button does not allow the unit to rotate and dump. It only clicks.Is it frozen up? Would a hairdryer blowing on it help?
asked 3 years, 9 months ago
Morebeans
Long Valley, NJ
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having an issue with the icemaker in your RF26V refrigerator. Please try dispensing up to 6 gallons of water to bleed air from the lines, which is important to do after replacing the filter. If there was air in the lines, it could take some time for the water to make it to the icemaker. Once the air has been bled from the lines, make sure the icemaker is turned on and the feeler arm that hangs under the icemaker is not stuck in the "up" position, since this would indicate to the icemaker that the bucket is full. If the tray still won't fill with water when you press the test button, please call 800-SAMSUNG to speak with an agent who can help determine whether your icemaker will require service.

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

we had a power out spike from the Dallas ice storm which put our Samsung rf26vabbp into a weird state. How do I reset it?

The buttons are inop
The display shows 88 88 with one segment of the last 8 flashing
asked 3 years, 9 months ago
DJump
Denton, TX
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Power outages are sometimes accompanied by surges that can damage the refrigerator. If your RF26V display has all "8s" and is not responding, it will require service to diagnose and repair the issue. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
-2points
0out of 2found this answer helpful.
Question

why is there water/ice below the bottom drawers in the refridgerator?

asked 3 years, 8 months ago
tar1
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Water under the vegetable drawers can be the result of condensation or it can be an indication of a leak that may require service to repair. To help determine which it is, please follow the link below to open the Troubleshooting Guide, then select Water And Ice ► Water Is Leaking ► Water Is Underneath The Vegetable Drawers: http://support-us.samsung.com/cyber...

If service is necessary, please submit an online service request through the link provided, or call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My ice maker makes a loud clicking noise. What do I do?

It sounds like it's coming from the mechanics that make the ice. I can take the ice holder out, and the clicking/popping is coming from the upper unit.
asked 3 years, 7 months ago
Doogster
Kansas
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. If your refrigerator is not connected to a water supply, or if the water valve is turned off, the icemaker may make a clicking or ratcheting sound as it attempts to draw water. You can avoid this by turning the icemaker off on the control panel. If your icemaker is making this sound despite having access to water, and the tray is filling properly, then please call 800-SAMSUNG to speak with an agent who can help determine whether your refrigerator will require service.

- Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What do i do if ice maker wont put out ice and stopped making ice?

First it stopped dispensing ice and now it make ice very little.
asked 3 years, 9 months ago
bigmenifee
menifee,ca
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear the icemaker in your RF26VABBP is not functioning properly. The icemaker should produce approximately 100 cubes per day under ideal conditions, and production may vary depending on freezer compartment temperature, room temperature, number of door openings and other factors. If yours is making less than this, there are several things that could be contributing. I would suggest checking the following:
- The recommended temperatures for the refrigerator and freezer compartments are 38°F and -2°F, respectively. If the freezer temperature is set higher than this, it could effect ice production, and if the refrigerator is set much lower, it could cause the water lines to freeze which could cut off the water supply to the icemaker.
- Is the icemaker turned off? If so, press the "Ice Off" button on the control panel to turn the icemaker back on.
- Is the feeler arm that hangs under the icemaker stuck in the "up" position? The icemaker will not produce ice if it "thinks" the bin is full.
- Have you tried pressing the icemaker Test button, as shown on page 25 of the User Manual?
- Has the filter cartridge been changed recently? If not, it may be clogged or partially clogged and needs to be replaced. If it has, there may be air in the lines. You should bleed the air from the lines by dispensing 3-6 gallons of water.
- Is the water valve turned on all the way, and the are there any bends or kinks in the line that could be obstructing the water flow?
- The Power Freeze feature can help increase ice production by running the compressor for an extended period of time.

I hope these suggestions help to increase your ice production.

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

ice formed under the pantry compartment

Hello,

I have just noticed a considerable amount of ice which has formed under the pantry compartment of the refrogerator.
What would be the cause for this, and how can this be avoided in the future?

Thanks
Anca
asked 3 years, 9 months ago
Anca
Austn TX
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Water accumulating and freezing under the pantry drawer can be the result of condensation or it can be an indication of a leak that may require service to repair. To help determine which it is, please follow the link below to open the Troubleshooting Guide, then select Water And Ice ► Water Is Leaking ► Water Is Underneath The Vegetable Drawers: http://support-us.samsung.com/cyber...

If service is necessary, please submit an online service request through the link provided, or call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

When we use the water feature on the refrigerator there is a leak that accumulates in under the vegetable and fruit drawers. Is ther a fix for this?

asked 3 years, 4 months ago
jfauscett
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you have a leak in your RF26VABBP. Please click on the link below then select "Troubleshooting ► Water And Ice ► Water Is Leaking": http://support-us.samsung.com/cyber...

If these troubleshooting suggestions do not help to resolve your issue, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

my ice maker has quit making ice but it still make water.

asked 3 years, 4 months ago
kankey
Arkansas
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are several factors that can effect the ability of an icemaker to produce ice, including water supply, freezer and refrigerator temperatures, and control panel functions. Please check the following to try to resolve the issue:
- Is your home's water pressure between 20~125 psi? Insufficient water pressure can interfere with normal icemaking functions. Under normal conditions, a 5.75 oz. glass can be filled in about 10 seconds.
- Is the freezer temperature cold enough? Samsung recommends setting the freezer at -2°F.
- Is the icemaker turned off? Make sure the Ice Off icon is not illuminated on the display.
- Is the feeler arm under the icemaker stuck in the "up" position, which would signal to the icemaker that the bucket is full and to stop making ice.
- Did you bleed the air from the lines by dispensing 5-6 gallons of water from the dispenser since installing or replacing the filter?
- Did you press the Test button on the icemaker to reset it?

If none of the above suggestions helps to resolve the issue, and the ice tray does not fill with water, try removing the water filter temporarily and press the test button on the icemaker again. If the tray fills without a filter installed, then the cartridge is likely clogged or partially clogged and should be replaced. The filter should be replaced about every 6 months based on average usage, but it could become clogged sooner if there are a lot of impurities in the water supply.

If, after checking each of these suggestions, the icemaker still isn't functioning properly, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who can assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

freezer light quit working even though bulb tested good in another socket test.

We did have some frost form on the door seal after door left ajar. Have emptied and cleaned frost from freezer and door seal. Is there a switch I can check to allow the light to respond? Thanks RWM
asked 3 years, 4 months ago
rmarlin
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There is a switch located on the left wall of the freezer compartment of the RF26VABBP that controls the freezer light. When the drawer is closed the switch is depressed causing the light to turn off. If there had been some frost in the freezer, it's possible this switch is stuck in the depressed position. If you locate the switch and it was not depressed, and the light is not turning on despite having changed the bulb, then it may require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How can I make the icemaker stop making ice when the bucket is full?

Since new, my ice maker has continued to make ice overfilling the bucket and pushing it out of it's sleeve in the refrigerator, which then causes warmer air to enter the ice maker, freezing cubes together and jamming up the entire unit. The bucket needs to be emptied almost every week because it becomes unusable.
asked 3 years, 3 months ago
chrisjct
CT
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having a problem with your RF26VABBP. If the icemaker is not automatically detecting when the bin is full and turning off as needed, check to see if the feeler arm that hangs under the icemaker is stuck in the 'up' position. If it is, and you are unable to move it by applying just a slight amount of pressure (be careful not to force it which could cause it to break), it will likely require service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I have a RF26VABBP samsung refrigerator and the small door that opens when the ice maker is activated is stuck in the open position.

The ice maker works but it is causing a leak especially a heavy leak in hot weather. Is there a way to access and fix this door?
asked 3 years, 3 months ago
GJM15
Wayne, Pa
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please click on the link below then select "Water And Ice" > "Ice" > "Ice Maker Is Dispensing The Wrong Type Of Ice" for instructions to clear the opening of ice buildup that could be preventing it from opening and closing properly: http://support-us.samsung.com/cyber...

If the problem persists after reviewing these tips, your refrigerator may require service. Please use the link provided at the bottom of the article to request service.

Thank you,
Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Water flooding under vegetable drawers and running onto floor. How do I stop this?

asked 3 years, 4 months ago
tigakman
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. A small amount of water accumulating under the drawers is normal and is usually caused by condensation. However, if yours is accumulating rapidly enough to be described as "flooding" and running onto the floor, there is probably a leak that will require service to repair. I would suggest turning off the water supply to the refrigerator, then submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My icemaker IMC701 stopped making ice.

I have reset it, heated with blowdryer and
still nothing
asked 3 years, 7 months ago
Jaime72
San Diego
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm not sure why you would heat the icemaker with a blowdryer to try to get it to make ice, but pressing the Test button on the side of the icemaker to reset it is a good idea. If the ice tray is not filling with water, please make sure the water valve to the refrigerator is turned on and the lines are not bent or kinked; your home's water pressure should be at 20-125 psi for the icemaker to work. Make sure the icemaker is turned on and the refrigerator temperature is set to the recommended 38°F; if the fridge is too cold the water line could freeze. If you recently replaced the water filter, be sure to dispense 5-6 gallons of water to bleed air from the lines. If you have not recently replaced the filter, try removing it temporarily and press the Test button again. If the tray fills with water without a filter installed, the cartridge is either clogged or partially clogged and should be replaced. If after taking the above steps you press the Test button and water still does not flow into the tray, your refrigerator may require service.

If the tray fills with water but does not freeze, try lowering the temperature of the freezer; Samsung recommends setting the freezer temperature to -2°F.

For further troubleshooting assistance or to request service if necessary, please call 800-SAMSUNG to speak to an agent or submit a service request through the following link: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

ice maker is not working and it is clicking

asked 3 years, 1 month ago
donnyboy
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are several factors that can effect the ability of an icemaker to produce ice, including water supply, freezer and refrigerator temperatures, and control panel functions. Please check the following to try to resolve the issue:
- Is the water connected, the valve turned on and hoses unkinked and free of obstruction?
- Is your home's water pressure between 20~125 psi? Under normal conditions, a 5.75 oz. glass can be filled in about 10 seconds.
- Is the refrigerator set at the recommended 38°F? If the refrigerator is too cold, the water lines could freeze.
- Is the freezer temperature cold enough? Samsung recommends setting the freezer at -2°F.
- Is the icemaker turned on? Make sure the Ice Off icon is not illuminated on the display.
- Is the feeler arm under the icemaker stuck in the "up" position, which would signal to the icemaker that the bucket is full and to stop making ice.
- Is the control panel locked, which would prevent the dispenser from operating?
- Is the water filter installed properly and locked in place?
- Did you bleed the air from the lines by dispensing 5-6 gallons of water from the dispenser since installing or replacing the filter?
- Did you press the Test button on the icemaker to reset it?

If none of the above suggestions helps to resolve the issue, and the ice tray does not fill with water, try removing the water filter temporarily and press the test button on the icemaker again. If the tray fills without a filter installed, then the cartridge is likely clogged or partially clogged and should be replaced. The filter should be replaced about every 6 months based on average usage, but it could become clogged sooner if there are a lot of impurities in the water supply.

If, after checking each of these suggestions, the icemaker still isn't functioning properly, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who can assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 2 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why does the water line quit working every few days?

Model 26vabbp refridgerator
asked 3 years, 2 months ago
hkihneman
houston
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having an issue with the water dispenser on your RF26VABBP. There are several factors that could effect the water dispenser's operation; please check the following:
- Is the supplied water pressure at the recommended 20-125 psi?
- Is the water valve turned on all the way and the water line free of bends or kinks that could obstruct the flow?
- Is the water filter cartridge installed correctly, with the lock indicator marks aligned? If the filter was recently replaced, try bleeding air from the lines by dispensing 5-6 gallons of water.
- Is the water function selected on the control panel?
- Is the Child Lock engaged? If so, deactivate it by pressing the Ice Off/Lock button for 3 seconds.
- Are the fridge and freezer set to the recommended 38°F and -2°F, respectively? If the temperatures are set too low, the water line could freeze.
- Check the water line connection under the left door hinge cover.

After checking all of the above, if the water still will not dispense or dispenses sporadically, it is possible that your filter is clogged or partially clogged. Try removing the filter temporarily to see if the water will dispense. It may be necessary to press the lever for an extended period to bleed air from the lines. If the water dispenses without a filter installed, you'll need to replace the cartridge with a new one. If water still won't dispense, your refrigerator may require service. Please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

Thank you,
Ms. Samsung
answered 3 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

The ice maker has never made enough ice and now it does not make any ice.

I've gone through the procedure that is recomended for this ice maker and still no luck, Could you give me anything I can look at or do to make this work?
asked 3 years, 5 months ago
sbkluvr
on RF26VABBP/XAA
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There are several factors that can effect the ability of an icemaker to produce ice, including water supply, freezer and refrigerator temperatures, and control panel functions. Please check the following to try to resolve the issue:
- Is the water connected, the valve turned on and hoses unkinked and free of obstruction?
- Is your home's water pressure between 20~125 psi? Under normal conditions, a 5.75 oz. glass can be filled in about 10 seconds.
- Is the refrigerator set at the recommended 38°F? If the refrigerator is too cold, the water lines could freeze.
- Is the freezer temperature cold enough? Samsung recommends setting the freezer at -2°F.
- Is the icemaker turned off? Make sure the Ice Off icon is not illuminated on the display.
- Is the feeler arm under the icemaker stuck in the "up" position, which would signal to the icemaker that the bucket is full and to stop making ice.
- Is the control panel locked, which would prevent the dispenser from operating?
- Is the water filter installed properly and locked in place?
- Did you bleed the air from the lines by dispensing 5-6 gallons of water from the dispenser since installing or replacing the filter?
- Did you press the Test button on the icemaker to reset it?

If none of the above suggestions helps to resolve the issue, and the ice tray does not fill with water, try removing the water filter temporarily and press the test button on the icemaker again. If the tray fills without a filter installed, then the cartridge is likely clogged or partially clogged and should be replaced. The filter should be replaced about every 6 months based on average usage, but it could become clogged sooner if there are a lot of impurities in the water supply.

If, after checking each of these suggestions, the icemaker still isn't functioning properly, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who can assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
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