If your RF267AERS is dripping water into the dispenser tray, it's possible at least one of the following things is happening:
- there are ice fragments remaining in the dispenser chute from the last time crushed ice was dispensed;
- there is air in the water line;
- the water filter is clogged or partially clogged and needs to be replaced;
- the door flap leading from the ice bucket to the chute is stuck open due to ice buildup.
If, in fact, the water in your ice tray is not freezing, please try lowering the temperature to a maximum of -2°F for the freezer compartment and 38°F for the refrigerator. Otherwise, please refer to the online Troubleshooting Guide, which can be accessed through the following link, then select "Water And Ice" > " Water Is Leaking" > "Water Is Dripping From The Dispenser: http://support-us.samsung.com/cyber...
If these tips do not help you resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.
answered 3 years, 9 months ago