If the door alarm is continuing to sound even though the doors are closed, it's possible that the wires are not connected properly under the hinge covers. This sometimes happens if the doors were removed when the refrigerator was delivered, though it's worth checking even if this was not the case.
If you click on the link below, then select "How To" > "Removing the Doors" > "Removing The Refrigerator Doors", you'll find some helpful pictures for determining which wires should be connected where: http://support-us.samsung.com/cyber...
Instructions can also be found on page 12 of the User Manual, though the diagrams are not as detailed as the photographs in the online article above.
If this does not resolve the issue for you, please call 800-SAMSUNG to speak with an agent who can assist you further.
answered 3 years, 1 month ago