Looking for Answers about samsung 26 cu. ft. French Door Refrigerator?

Yes - the ice maker simply doesn't work as it's supposed to. I've followed the initialization instructions twice, and the thing still doesn't work. I reported this to Samsung, and they sent me a new ice maker. I followed all the instructions very closely for initial set up again, and it still doesn't work properly. I pretty much ONLY get CRUSHED ice. Very seldom do we see an actual cube when it's set on cubed ice. Low production really isn't a problem for us, I just hate crushed ice.

If you use crush ice often, you have to clean out the chute. If you do not the small pieces will add up. At some point it will freeze up the mechanism that switches it from cubed to crushed. Then you will have to take out ice maker, and make sure the mechanism has all the ice out of it. This should help your cubed ice to work well again. I like crushed ice sometimes, but I just quit using the crushed good luck

Microfiber Cloth and Distilled Water.

If clear of electronics panel, use a dedicated spray bottle and distilled water. If around panels, spray the cloth, not the surface.

No streaking (from chemicals in ordinary tap water).

Absolutely! Since it has such a lot of electronic display, it is an inexpensive way to protect your investment. Sometimes failure to use a surge protector may void warranty.

The sides are a dark gray color. Very pleasing to the eye.

The alarm is set on your fridge for 3 minutes or longer. the symbol is showing on your panel. You can turn it off on the front panel. Frankly I like it to remeind Jeff to SHUT the door!

Yes. Insructions can be found in the included user manual.

I'm sorry to hear you're having this issue. If the control panel is not responding and the Child Lock is not engaged, then your refrigerator will likely require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

In addition to shutting off both the water and the icemaker, I would suggest emptying the icebucket to prevent any ice left there from forming a block that could damage the icemaker over time.

- Ms. Samsung

Frost in the freezer results from the moisture in warmer air condensing on the cold surfaces in the freezer. While a small amount can be normal if the freezer drawer is opened frequently and in very warm, humid environments, excessive frost can be caused by either the drawer not closing properly or by inadequate ventilation. Please click on the following troubleshooting link, then click on Operation > Freezer > Frost in the Freezer: http://support-us.samsung.com/cyber...

Thank you,
Ms. Samsung

Purchase a new water filter and replace it. it is found inside, back of the refrigerator compartment. Filter warning will reset.

Hi I appreciate the answer but the ice maker is making ice, its the door function doesn't dispense Ice or water, but the lights and electronics all work, would the filter make the door stop dispensing?

Windex works really well for mine but a 1 part alcohol to 5 parts reverse osmosis water works really good too.

Try changing the water tubing that goes from the fridge to the sink.

The Deli drawer can be removed for, say, cleaning, but the Veggie/Crisper drawers cannot be moved down to create more space.

If the Deli Drawer is not an important feature to you, then perhaps you would like to consider the RF26XAERS. This model has most of the same features as the RF267AERS, but no Deli Drawer. You can view more information on this model by clicking here: http://www.samsung.com/us/consumer/.... Thank you for considering Samsung!

- Ms. Samsung

The Veggie draws are not designed to go where the deli drawer is. The answer is no, you can not

I'm sorry to hear you're having this issue. There are a couple of possible causes for the dispenser dripping more than just a few drops after being used. One possibility does involve bleeding the air out of the line, which you've tried.

Following are the other two tips to try prior to contacting Samsung for service:
1. Try replacing the water filter, regardless of age. A clogged, or partially clogged, water filter can cause the dispenser to drip.
2. Clean the ice chute, which leads from the internal icemaker to the door dispenser, so it's free of any residual ice chips. If there is ice left in the chute it can drip as it melts. This happens most often when dispensing crushed ice.

If, after trying these possible remedies, you continue to experience this issue, please contact Samsung for service either by submitting an online service request through the link below, or calling 800-SAMSUNG to speak with an agent who can assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Water pooling under the refrigerator drawers may be an indication that your refrigerator requires service. Before requesting service, please try wiping up the water and rechecking after 24 hours. If the water does not return, then it's possible the water was caused by condensation from the doors having been left open. If the problem recurs, then your unit likely requires service. Please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who can assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung

I'm sorry to hear you're having this issue. Frost in the freezer is likely caused by either the drawer not closing properly or by inadequate ventilation. Please click on the following troubleshooting link, then click on Operation > Freezer > Frost in the Freezer: http://support-us.samsung.com/cyber...

After following the instructions provided, if you continue to have this issue please contact Samsung through the "Create online service request" link, or call 800-SAMSUNG to speak with an agent who can assist you.

- Ms. Samsung

The RF267 comes with one icemaker in the refrigerator compartment, and Samsung does not make an icemaker that can be added to the freezer compartment for this model. We do, however, have another model, the RF268, which has two icemakers factory-installed: one in the refrigerator and one in the freezer. This is called a "Dual Ice" model because of this feature.

Samsung also makes a Dual Ice model in the 29 cubic foot capacity series, the RFG298.

Thank you for your interest!
Ms. Samsung