It's normal for a few drops of water to come out after dispensing, so you should continue to hold the glass there for a couple of seconds. If the dripping seems to have increased, it's possible the filter is clogged or partially clogged and needs to be replaced. The filter is designed to last about 6 months, but may need to be replaced sooner in homes with higher than average water use or a high level of impurities in the water supply. After the filter is replaced, be sure to dispense 5-6 gallons of water to remove air from the lines. Air in the lines can also cause the dispenser to drip.
If the dripping continues and is constant, service will likely be necessary. If this is the case, please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online support form: http://www.samsung.com/us/support/o...
answered 2 years, 8 months ago