Looking for Answers about samsung 26 cu. ft. French Door Refrigerator?

In addition you can lock the wheels so the fridge stays put

We were having similar problems--at first because there was air in the water line. Once the air was cleared production didn't happen at all. The ice test button would not kick out any ice--basically because there was no ice to kick out. What we did was unplug the refrigerator for about 3 minutes and replug it in. Just turning on and off the ice through the control panel did not work but "reseting" it like you would a computer seems to clear the memory and it works fine now.

Hope this helps.

From a field tech with personal contact with the Sammy techs, the Sammy standard is 72 cubes per 24 hour period. Kinda weak in my book but I don't set the standards for overseas manufacturing. The only way I found to increase production was to have the techs replace the ice maker AND (most importantly) a new control board at the same time.

This model has a button on the control panel to turn off the ice maker. If not, you've posted this under a different model number.
I wish I had your pain, I can't get 72 cubes per day from mine (the Sammy standard). As far as the sliding drawer, slam the freezer door shut with a LITTLE authority and this will re-calibrate the guides. I'm not kidding, this is from a field tech who makes a living working on Sammy products and such.

You need 2 things, for sure.
1- a new ice maker accompanied by
2- a new control board.

I have been through this.

This is a design "INTENTION", not a design 'guarantee'. The doors ARE adjustable, per your instructions, for leveling, hinge action, etc. Maybe that'll help but again, no guarantee; but it looks good on paper.

Door alignment (check instructions for adjusting).
Seal compromise. Check them closely, if you're not cussing halfway through, you're not doing it right.
Vent blockage, in the back, up top, both sides of center, make sure they're clear.
Freezer vents can prevent proper airflow as well, check them too.
Failing that, your dual zone controller is bad and you need a new control board. When the compressor quits working, you will know that the board has failed completely.

on

Slam the freezer door shut to reset the guides so that they grab the drawer. Now, I don't mean set off the car alarm in the garage, just use enough authority to realign some plastic pieces. No fooling. This is how it is done per the Sammy techs.

I take it you held the reset button for 6 to 8 seconds. If not, give that a try. It should send a reset command to the control board and you should hear a two tone feedback from the unit when it refills. If no joy, you need a new ice maker AND and new control board (very important).

You didn't mention what color the light is, so, FYI: Most Sammy models with a digital display incorporate a color changing LED indicator for the filter. It is always ON. Blue means normal, yellow is about a month to go and red means replace. It should be in the fine print of the instructions or download current PDFs on your model. I can only HOPE it is that simple and you enjoy your product. Otherwise, there could be some [more] filter issues with samsung refers.

Check the seal all the way around the freezer door. If you're not cussing half way around, then you're not inspecting it close enough, try harder. Look and feel for any distortions where the seal meets the fridge. Next, ensure no paper, twist ties, grit, or even 3 strands of hair are found on the seal surface. Contents of the freezer can also protrude. Just the slightest piece of plastic from a bread wrapper can allow outside air to infiltrate, and this causes frost build up in a hurry. Now, once you have eliminated issues with the seal, ensure nothing is blocking the upper and lower vents. It's kinda hard to block the vents on this model but check it anyway. Next, [you're gonna love this], have the wife SLAM the freezer door shut. I kid you not. This is field tech response to accurately reset and calibrate the sealing system on this model. I know, I've been through this. Note - I said the little woman, not the old man. She will be gentler, HE will set off the car alarm in the garage and prolly break the fridge. Now, turn off the energy saver and give it a couple of weeks for the frost to (noticeably) disappear. Failing all of that nonsense, you need a new control board.
Respectfully, a fellow 1800 dollar fridge owner. Enjoy.

-2º F, as a maximum, [I leave mine at -4]. Any warmer than -2 and the ice maker will send mixed signals to the control board and it will eventually fail.

Try the reset button on the bottom of the front part of the ice maker. Hold it in for about 8 seconds. This should trigger the ice maker to harvest (assuming it is frozen and not liquid). It will also send a reset command to the control board and you will hear a two tone acknowledgement back from the unit. If this fails to work for you, or if it fails to automatically produce at least 72 cubes per day, you may need a new ice maker AND (most importantly) a new control board at the same time. I spoke with the Sammy field techs on this and they affirmed that a new board must always accompany a new ice maker on these models.

A new control board will probably increase ice production when replaced with a new ice maker as well. There may be side effects such as, no power to the freezer light (which is my issue). Samsung [standards] say that 72 cubes per 24 hours is acceptable. Good luck.

The rear and forward (the part that would likely slide under the cabinet) is 68 1/2 ". The front, where the doors attach and going back about a foot, is 69 3/4"

The RF266AEPN is an upgraded version of the RF266ABPN. The newer RF266AEPN has LED lighting in the refrigerator, upgraded handles, improved energy efficiency and ice production, and a new track on the Auto Pull-Out freezer drawer that allows it to extend fully. The upgraded model still has all of the great features that the previous model was so popular for: Samsung's signature Twin Cooling System, internal filtered water dispenser and icemaker, EZ Open Handle on the freezer drawer, CoolSelect Pantry Drawer with independent digital controls, and the same legacy that has earned Samsung five straight years as JD Power & Associates Overall Customer Satisfaction Award-winner (2005-2009).

Thanks for your interest!
- Ms. Samsung

Samsung uses a cartridge type water filtration system. You can find the performance data sheet and water filter certification on pages 31-32 of the RF266 User Manual, which can be downloaded from the following webpage: http://www.samsung.com/us/support/d...

For questions regarding the safety of the water softener you use, and the effectiveness of filtration devices on the softener, I would suggest contacting that product's manufacturer.

- Ms. Samsung

Samsung recommends 1" to 2" of clearance above and 2" behind the unit for optimal performance. If the unit is installed next to a fixed wall, you should allow 3-3/4" between the refrigerator and the wall so the door can swing open; otherwise,1/2" to 1" on the sides is fine.

- Ms. Samsung

The finish on the RF266AEPN is actually Samsung's Stainless Platinum finish which can be cleaned with soap and water, mild detergent or glass cleaner as needed. The recommendation to "polish once or twice per year" applies to models with real Stainless Steel exteriors, such as the RF266AERS. There are a number of products on the market specifically intended to clean real stainless. Another option is to apply a small amount of baby oil to the stainless finish using a clean, dry, lint-free cloth. This will not only clean the stainless steel, but will help prevent fingerprints from recurring.

- Ms. Samsung