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See all Samsung Questions and Answers Bottom Freezer Q & A

Customer Questions & Answers for
21 cu. ft. Bottom Freezer Refrigerator

Customer Questions & Answers:
22 Questions
 | 
23 Answers
Overall Rating:
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Questions & Answers for samsung 21 cu. ft. Bottom Freezer Refrigerator

Question

how to set controls

need to know how to set controls
asked 4 years, 8 months ago
nanamatmat
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Instructions for setting the controls on your RB217ABRS refrigerator can be found starting on page 18 of your User Manual, which can be downloaded from this page: http://tinyurl.com/yedp5m9. Thank you for choosing Samsung!

- Ms. Samsung
answered 4 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
answer 2
you set the temp by pressing the fridge or freezer buttons repeatedly untill you see the temp you want
answered 4 years, 8 months ago
appliancedoktor
0points
0out of 0found this answer helpful.
Question

is this unit available via retailers in houson texas ? if so who has it?

asked 5 years, 1 month ago
Anonymous
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To find a retailer near you that carries the RB217ABRS, please click on the "Where to buy" button on the right side of the product's home page; to get there just follow this link: http://www.samsung.com/us/consumer/...
Thank you!
- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Do you offer a 21 or 22 cu ft refrigerator in a single door unit with grey sides?

asked 5 years ago
Lauratoo
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Both the RB215 and RB217 fit your description; they are both 21 cubic foot capacity, single door units, and the sides of both the Stainless Platinum and Real Stainless colors are grey. In addition, both have Samsung's signature Twin Cooling system, which keeps food fresh longer while reducing odor transfer and helping to save energy.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How can I get parts for this fridge?

asked 5 years ago
billie
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For information on Samsung parts and availability, please visit www.samsungparts.com or call 800-627-4368 to speak with an agent who can assist you.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What color are the sides?

asked 4 years, 6 months ago
essgee1952
Woodstock, GA
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The sides of the RB217ABRS are gray.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do you increase the flow of water coming out?

Also, when selecting cubed ice you get a lot of broken/crushed pieces?
asked 4 years, 5 months ago
Anonymous
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. There are a few factors that can influence the water flow from the dispenser:
1. Is the water pressure supplying the refrigerator between 20-120 psi?
2. Is the water valve at the connection point to the refrigerator fully open?
3. Are there any kinks in the water line coming into the refrigerator?
4. Does the water filter need to be replaced?

Here's a simple way of determining whether the water filter is what's slowing the water flow down: try dispensing a glass of water after removing the water filter cartridge. If the water dispenses faster without the filter, then the filter needs to be replaced.

Regarding the ice cubes, I would suggest checking the ice chute to see if there are crushed cubes that were left in the chute from the previous use of the dispenser, or are there broken pieces accumulated in the bottom/front of the ice bucket. Either scenario is a likely cause.

- Ms. Samsung
answered 4 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

21 cu ft refrigerator depth with doors removed?

What is the depth of this 21 cu ft. refrigerator with the doors removed? I need to find one that can fit through a narrow doorway.
asked 4 years, 2 months ago
MaryE
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The RB217ABRS is 26-3/4" deep without the doors. Thanks for your interest in Samsung refrigerators!
- Ms. Samsung
answered 4 years, 2 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can you install this refrigerator in a cabinet surround? If so, what clearances?

asked 4 years, 1 month ago
Anonymous
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The RB217ABRS can be installed in a location which provides clearance of 1" above, 2" behind, and 1" on each side of the unit. For more information on location considerations, please refer to page 10 of the User Manual which can be downloaded from this website.

Thank you for your interest,
Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is the depth of the RB217ABRS w/o door handles?

asked 4 years, 1 month ago
Anonymous
Waltham, MA
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The RB217ABRS measures 29-5/8" deep without the handle.

Thank you for your interest,
Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can I order this without the icemaker?

asked 4 years, 1 month ago
Anonymous
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The RB217ABRS cannot be ordered without the icemaker, and Samsung does not currently make any refrigerators without an automatic icemaker built-in. The icemaker can be turned off, however, and the space occupied by the ice storage bin can be used to store other types of food, as well. If you do choose to install the RB217ABRS without connecting it to a water supply, be sure to press the ICE OFF button on the control panel to deactivate the icemaker so the unit does not attempt to draw water to fill the trays, which would make unnecessary noises.

Thank you for your interest,
Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Are the doors reversable?

asked 4 years ago
Anonymous
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes, the refrigerator door on the RB217ABRS is reversable. Instructions can be found packaged with the refrigerator, or online through this link: http://support-us.samsung.com/cyber...

Thank you for your interest!
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Do you make this with a water dispenser?

asked 5 years, 2 months ago
Anonymous
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The RB217ABRS is not available with a water dispenser, but there is an automatic icemaker in the freezer. Thank you for the question.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Does this unit have a water dispenser?

asked 4 years, 11 months ago
Anonymous
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The RB217ABRS does not have a water dispenser, but it does have an automatic icemaker in the freezer.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

alarm

My new frig door alarm isn't working,got any suggestions?
asked 4 years, 11 months ago
Anonymous
22980
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the door was detached for delivery or to reverse the swing direction, it's possible the wires were not reattached correctly. Please follow this link for instructions on reattaching the door and reconnecting the wires: http://support-us.samsung.com/cyber...

If this does not resolve the issue, your unit may require service. Please contact 800-SAMSUNG to speak with an agent who can assist you.

- Ms. Samsung
answered 4 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where to find RB217ABRS refrig s/s left hinge in columbus oh area 43123

I am desperately trying to find a store in columbus oh area that can get me RB217ABRS 21 cu ft stainless steel refrigerator with left hinge. Can you advise please, or would I have to order direct from samsung????Also your dishwasher DMR57LFS S/S?????
asked 4 years, 7 months ago
Winnie
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I have great news for you: there is a search feature available on the product pages of Samsung.com which will find a list of retailers in your area that carry particular products. For the RB217ABRS, click here: http://tinyurl.com/y9bc2b3; for the DMR57LFS, click here: http://tinyurl.com/yd3lt59. Type your zip code into the search bar and select a radius for the search. I checked your zip code and found several options within a 50 mile radius for the RB217ABRS, and within a 10 mile radius for the DMR57LFS. As for the "left hinge" part of your question, the refrigerator door on the RB217ABRS is reversible, but comes with the hinge mounted on the left. Thanks for considering Samsung!

- Ms. Samsung
answered 4 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is the difference between the "Stainless Steel" and the "Stainless Platinum"?

Are they both easily cleaned? Do they both avoid stains? Do they both avoid rusting? Are they both the same gauge thickness?

Thanks
asked 4 years, 5 months ago
Anonymous
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Stainless Platinum is Samsung's fingerprint-resistant finish that resembles real stainless steel, but is not an exact match. Many people find that Stainless Platinum is easier to keep clean than real stainless. In addition, customers who like to display photos or kids' artwork on their refrigerators may prefer Stainless Platinum which is magnetic while most real stainless is not.

Stainless Platinum is a coated and painted metal, so as long as the protective coating remains intact, it should resist rusting and stains. I can't tell you whether they have the same gauge of thickness since they are different materials, but I can tell you that they have the same insulation and will store your foods equally well.

Thanks for your interest!
Ms. Samsung
answered 4 years, 5 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Can the doors be reversed to open on the other side on the Samsung RB217ABRS ??

asked 4 years, 5 months ago
Anonymous
Austin, TX
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The single refrigerator door on the RB217ABRS can be set up to open from either side. The factory default has the door hinged on the right side, so it swings open from left to right. You should be able to have the door reversed by the delivery team, or you could do it yourself by following the step by step instructions available through this link: http://ars.samsung.com/customer/usa...

Since the RB217ABRS has a pull-drawer for the freezer, you would need to follow only the refrigerator door reversal portion of the instructions.

- Ms. Samsung
answered 4 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Does the freezer have a basket or a floor bottom?

We've found that many of the refrigerators we've looked at have a basket for a bottom which we do not want. Does the RB217ABRS refrigerator have a solid bottom in the pullout drawer? Thanks
asked 4 years, 1 month ago
neddy
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The RB217ABRS has solid plastic drawers and bins in both the refrigerator and freezer, rather than wire.

Thank you for your interest!
Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is the color of the cabinet of the SS fridge?

I would like to know if the side panels are also stain steel or just grey color.
asked 4 years, 1 month ago
amll
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The sides on the RB217ABRS are textured gray painted to match the stainless finish on the doors.

Thank you for your interest,
Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Where do I find a ice filter for RB217ABPN?

asked 4 years, 1 month ago
Anonymous
35801
on 21 cu. ft. Bottom Freezer Refrigerator
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. Samsung does not make a water filter for the icemaker on the RB217ABPN. I would suggest contacting your local appliance retailer, hardware or home improvement store for advice on selecting a water filtration system that suits your needs. Instructions for installing an external filtration system to the RB217 can be found on page 11 of the User Manual, which can be downloaded from this website. However, please note that Samsung no longer manufactures the filter cartridge number mentioned in the manual.

- Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
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