Thank you for the question. It is not unusual for the digital temperature on the display to vary by up to 4 degrees compared to the temperature in the refrigerator or freezer based on a household thermometer temperature reading because:
- Hot air rises, and cold air falls. This can effect the shelf temperatures.
- Opening the door to read the thermometer allows cold air to escape and warm air to enter causing an inaccurate temperature reading.
- Refrigeration thermometers are calibrated differently than regular household thermometers.
That said, if there is a significant difference in the temperature readings inside your refrigerator or freezer compared to the display (greater than + or - 4°F), your refrigerator may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
The RB217 does not have a control for selecting the amount of ice that is made, though you can turn the icemaker off by pressing the Ice Off button on the control panel when it reaches the desired level, rather than relying on the automatic shut off triggered by the feeler arm that hangs under the icemaker.
- Ms. Samsung
answered 2 years, 3 months ago