I'm sorry to hear you have ice forming in your RB1844SW refrigerator. Please check to make sure the vents are not covered in the back of the refrigerator, and try raising the temperature. If this does not resolve the issue, your refrigerator will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 2 years, 9 months ago