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Customer Questions & Answers for
samsung PN58B860Y2F

Customer Questions & Answers:
116 Questions
 | 
79 Answers

Questions & Answers for samsung PN58B860Y2F

Question

Analog audio output

Does this model have an analog audio output? I did see the digital optical out, but not the analog out, in the specs. Again if your cable provider is still sending analog out to your set, the analog audio out is important. Granted it is the third option over HD and Digital programming, but still needed with most cable companies at this time.
asked 4 years, 10 months ago
Richfow
on PN58B860Y2F
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answer 1
To expand on my previous answer. I plugged in a simple stereo head set (like from a Walkman) and I heard sound out of the headset. It looks like item #4 on the back of the TV is some form of analog output. At least enough to run a headset.
answered 4 years, 9 months ago
dmbdlatc
CT
-1point
0out of 1found this answer helpful.
answer 2
In the downloaded manual for the PN58B860, page 7, shows item #4 and further describes it on page 8 as:
"AUDIO OUT Audio outputs to external devices."
This is different than the digital output labeled as item #5.

It does NOT say what kind of "AUDIO OUT" it is. It might be a stero mini plug, like stereo headphones that could be adapted to two RCA type plugs.
answered 4 years, 10 months ago
dmbdlatc
CT
-1point
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answer 3
From looking at the manual, it seems that the only audio output is through the optical output. There does not seem to be any analogue audio out.
answered 4 years, 10 months ago
MrSamsung
Samsung HQ
-2points
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Question

Touch of Color on 860 series

My 860 series has a small blue lighted area, just below the Samsung logo, not all the way around the bezel. Is this normal?
asked 4 years, 10 months ago
reyn3545
Atlanta
on PN58B860Y2F
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answer 1
Yes there is a blue light on the the base of the TV that can be set for on of these 4 settings: "Off", "in standby", "watching TV", or "always". My PN58B860 looks like you discribed in your question when the blue light is on.

As previously stated, the blue light has nothing to do with the ToC. ToC on my PN58B860 is some form of silver.
answered 4 years, 9 months ago
dmbdlatc
CT
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answer 2
ToC is an accent color for the appropriately equipped models. ToC is not something you can turn on and it is not a light. Your bezel should have a a rose black ToC color around the bezel it self.
answered 4 years, 10 months ago
MrSamsung
Samsung HQ
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Question

What is the degree of angle for the swivel base on the PN58B860?

asked 4 years, 9 months ago
Anonymous
on PN58B860Y2F
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answer 1
Most of the swivel stands have a 20 degree angle to swivel from left to right.
answered 4 years, 7 months ago
Siobhan2204
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Question

(PN63B590T5FXZA) or ?

I'm deciding between the 58 PN58B860 and the 63 inch PN63B590T5FXZA, which has the better picture? I'm told bigger is not always better when it comes to Plasma televisions. My GF wants the 63 inch, but I want the 58 inch.

Please help!
asked 4 years, 7 months ago
Anonymous
on PN58B860Y2F
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answer 1
To be honest, the picture on the B860 will be better due to the 3,000,000:1 contrast ratio, the Ultra FilterBright Plus panel, the Samsung Crystal FHD Engine, Wide Color Enhancer 3, and Cinema Smooth. The Ultra Filterbright panel allows for the unit to achieve a higher contrast then the B550 and the panel also has enhanced anti-glare properties. So if you have a bright room or are in a heavily lit area, there is minimal glare. The Crystal FHD Engine also enhances the color and contrast of the unit while the Cinema Smooth feature helps to display your movies in a smoother fashion to where it more closely matches a true cinema experience. Other feature differences in the PNB860 that are not offered in the PNB590 include Inretnet@TV (allows for the display of internet content via widgets on the TV), Content Library (which houses many different interactive features such as a fitness assistant, a cook book, and interactive games), wireless DLNA for PC connectivity (allows you to display content directly from your PC), and USB 2.0 w/ movie playback (allows you to play movie files, MP3s, and photos from a usb drive that is directly connected to the TV).

-MrSamsung
answered 4 years, 7 months ago
MrSamsung
Samsung HQ
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Question

Headphones connection

Does the TV have headphones connection?
asked 4 years, 7 months ago
Anonymous
on PN58B860Y2F
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answer 1
Unfortunately there is not a headphone jack; however you can still connect headphones to this unit. In order to hear out of headphones, you would need to connect the headphones via the "Audio out" 3.5mm output between the two usb ports. Please note, this is not a headphone jack, but an analogue output that is designed to connect to a receiver. Even then, since the audio outputs on this unit are a fixed pass through type of connection, you would need some sort of intermediary device to control the volume, since the TV does not have control of the volume coming out of the analogue and digital audio outputs.

-MrSamsung
answered 4 years, 6 months ago
MrSamsung
Samsung HQ
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Question

Does this set suppport 3d???

I would love to get an answer to this.
asked 4 years, 3 months ago
Dan1980
on PN58B860Y2F
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answer 1
No in my experience it doesn't.
answered 4 years, 1 month ago
Charno
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Question

Is the plastic "light decor" piece at the bottom of the tv removeable?

this interferes with my entertainment center. i had the ent. center made using the specs on the samsung website, but they don't include this piece. i don't use the light decor, anyways.
help!!!....
asked 4 years, 3 months ago
doodabug
on PN58B860Y2F
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answer 1
I'm sorry you are having an issue with your device. Unfortunately, the light decor piece at the bottom of the TV can not be removed with out harming your TV set.

-MrSamsung
answered 4 years, 3 months ago
MrSamsung
Samsung HQ
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Question

How do I ungrey Screen Fit?

I have a Motorola VIP1225 cable box connected to my PN58B860. When I select the HD setting on the cable box to either 720p or 1080i (my only two choices) the picture on the TV screen become to large to fit the screen. I was hoping you would have a solution to fix the problem.
One thought I had would be to select the "screen fit" option on the TV. This option is greyed out and I am unable to select. Could this setting help and if so how do I enable it?

Thank you in advance for your help
asked 4 years, 3 months ago
Anonymous
Concord CA
on PN58B860Y2F
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answer 1
Thanks for your question. You are on the right track in selecting a different screen size. However, I would suggest making sure that the aspect ratio on the cable box is similar to that of the TV. Having a differing aspect ratio can cause the issue you are seeing now. Make sure that the cable box and TV are both set to 16:9 if you are viewing HD programing (this will be for SD programing as well as long as your cable box converts the 4:3 signal to a 16:9 signal by adding the back bars along the left and right side of the image).

-MrSamsung
answered 4 years, 3 months ago
MrSamsung
Samsung HQ
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Question

When the new 2010 tvs line up will be available ?

asked 4 years, 2 months ago
Anonymous
on PN58B860Y2F
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answer 1
Currently, I do not have this information. Please keep checking back on Samsung.com for any updated information on this and other products.

-MrSamsung
answered 4 years, 2 months ago
MrSamsung
Samsung HQ
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Question

Firmware update and ISF Calibration for PN58B860

Hi,

I read in the menu that after an update, all settings will return to default. I had the TV calibrated so I will need to get it calibrated again ?

Thanks,
Allan
asked 4 years ago
AAY8
Houston, TX
on PN58B860Y2F
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answer 1
Yes that is correct. In order for the firmware to be correctly installed, it will need to revert all settings back to the original default settings. this means that if you had your TV calibrated, you would need to have it calibrated again after the update. However, since the firmware updates are meant to fix issues some TVs are experiencing, if your TV is in good operational order, then a firmware update may not be required. Please read the firmware updates fix list before making a determination.

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
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Question

Do Samsung TV's support IPv6 on their network interface?

asked 4 years ago
ninfixed13
on PN58B860Y2F
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answer 1
Currently, I do not have this information. Please keep checking back on Samsung.com for any updated information on this and other products.

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
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Question

If a picture is burned into the screen of my T.V. how do I fix it?

There is an odd red tint covering the bottom of the screen about 1 inch high.
asked 3 years, 10 months ago
Spaceheatr
on PN58B860Y2F
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answer 1
There are two different kinds of active burn in protection features on the Samsung Plasma TVs. The first one is PixelShift (PixelShift can be adjusted on or off and allows for intensity level adjustments). This feature will basically move all your pixels, uniformly, a predetermined amount of pixel spaces in order to prevent a pixel from being lit in a specific pixel space for too long. However, if ghosting does occur, you can use the other anti-burn in feature, called Scrolling, to help refresh the screen. The Scrolling feature will "scroll" a gradient of black and white across the screen to help eliminate the ghosting, if any, that has accumulated on your panel. Both of these features can be found in the Picture Options section of the TV's menu. If you still are experiencing an issue with your TV, please contact 800-SAMSUNG for additional assistance.

-MrSamsung
answered 3 years, 10 months ago
MrSamsung
Samsung HQ
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Question

B860 plasma - having difficulty getting a second pic with PIP? No source comes up though have satellite receiver hooked into the TV with HDMI and com

ponent
asked 3 years, 7 months ago
Anonymous
erlanger kentucky
on PN58B860Y2F
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answer 1
PiP 1-tuner systems only allow for one cable connection to be shown at a time on the screen. In order to connect it up, you will need a hard line going into the TV (cable coax) and an active secondary connection (HDMI, component, PC). To activate it up, either head into the TV's menu or click the Tools button on the remote control.

Again, you will need both a coax connection and a secondary input connection in order to properly activate and view PiP on your set (PiP will only be available while on the secondary source). If your option is grayed out, this means that one of the required connections is not active and connected properly.

Please refer to your manual for more details.

-MrSamsung
answered 3 years, 7 months ago
MrSamsung
Samsung HQ
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Question

My television does not have the netflix widget. Is it possible to download it and if so, how?

asked 3 years, 6 months ago
Milton
on PN58B860Y2F
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answer 1
Currently, the Samsung App Engine will only be available on the 2010 “C” Samsung TVs with Itnernet@TV. This means that all 2009 “B” units and 2010 “C” units that do not offer Internet@TV or Samsung Apps will not be receiving an update to run Samsung Apps and any of the associated applications at this time. To access Samsung Apps on non-Internet@TV units, you can connect a 2010 Samsung Blu-Ray player to your TV.

-MrSamsung
answered 3 years, 6 months ago
MrSamsung
Samsung HQ
-1point
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Question

Samsung Internet TV Apps

How do I get to the Samsung internet TV apps? Is this included when I update my firmware? It appears I only have access to 17 apps through Yahoo internet service.
asked 3 years, 6 months ago
rlmabry
Madison WI
on PN58B860Y2F
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answer 1
Currently, the Samsung App Engine will only be available on the 2010 “C” Samsung TVs with Itnernet@TV. This means that all 2009 “B” units and 2010 “C” units that do not offer Internet@TV or Samsung Apps will not be receiving an update to run Samsung Apps and any of the associated applications at this time. To access Samsung Apps on non-Internet@TV units, you can connect a 2010 Samsung Blu-Ray player to your TV.

-MrSamsung
answered 3 years, 6 months ago
MrSamsung
Samsung HQ
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Question

Can I install the Netflix app on my Plasma TV ?

asked 3 years, 5 months ago
egf7401
North Carolina
on PN58B860Y2F
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answer 1
Although this model does not have direct access to Samsung Apps, it can access internet content through a 2010 Samsung BD player (the blu-ray player will handle the Internet content processing). Unfortunately, there is currently no information on 2010 features being added to 2009 and earlier models at this time.

-MrSamsung
answered 3 years, 5 months ago
MrSamsung
Samsung HQ
-1point
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Question

Removable Frame?

I don't like the frame. Can it be removed? Thanks. :=)
asked 4 years, 11 months ago
Tchang
on PN58B860Y2F
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answer 1
I would not suggest it, you will void your warranty if you do so and there are no replacement bezels that can just be hot-swapped.
answered 4 years, 11 months ago
MrSamsung
Samsung HQ
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Question

Does Samsung have a slim mout like the WMN 1000BXZA that can be used on Samsungs PN58B860 Plasma TV?

Can the WMN1000BXZA slim mount be used on Samsungs PN58B860 Plasma TV?
asked 4 years, 11 months ago
Anonymous
United States
on PN58B860Y2F
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answer 1
I tried the WMN1000B on this TV and it doesn't work. The cable is not long enough to fit the TV, given the spacing of the mounting sockets on the TV. There was a WMN1000C that was apparently designed for this product and available in Europe or perhaps Australia, but I can't seem to get any information about it anymore.
answered 4 years, 6 months ago
Rory
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Question

Does the TV support 1080p 24 (24p)

1080p24 (or 24p) is the 24 fps standard that DirecTV is using for its 1080p broadcasts.
asked 4 years, 10 months ago
Anonymous
on PN58B860Y2F
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answer 1
Yes, the PNB860 can handle the 24Hz content from DirectTV or Blu-Ray.
answered 4 years, 10 months ago
MrSamsung
Samsung HQ
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Question

How does the 8 Series Line of Plasmas compare to the 8 Series line of LCDs (specifically the 240htz)

asked 4 years, 10 months ago
AndrewPanico
on PN58B860Y2F
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answer 1
Well, they cant compare since they are two very different technologies. However the Samsung Plasma line does have a native refresh rate of 600Hz, while the highest for LCD is 240Hz. Now this doesn't mean that the Plasma will upconvert to 600Hz, it just means it can handles refresh rates of up to 600Hz. The LCDs can upconvert to 240Hz though, but that's as high as it goes.
answered 4 years, 10 months ago
MrSamsung
Samsung HQ
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