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Customer Questions & Answers for
samsung PN58B860Y2F

Customer Questions & Answers:
116 Questions
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79 Answers

Questions & Answers for samsung PN58B860Y2F

Question

Analog audio output

Does this model have an analog audio output? I did see the digital optical out, but not the analog out, in the specs. Again if your cable provider is still sending analog out to your set, the analog audio out is important. Granted it is the third option over HD and Digital programming, but still needed with most cable companies at this time.
asked 5 years, 1 month ago
Richfow
on PN58B860Y2F
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3 answers
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answer 1
To expand on my previous answer. I plugged in a simple stereo head set (like from a Walkman) and I heard sound out of the headset. It looks like item #4 on the back of the TV is some form of analog output. At least enough to run a headset.
answered 5 years ago
dmbdlatc
CT
-1point
0out of 1found this answer helpful.
answer 2
In the downloaded manual for the PN58B860, page 7, shows item #4 and further describes it on page 8 as:
"AUDIO OUT Audio outputs to external devices."
This is different than the digital output labeled as item #5.

It does NOT say what kind of "AUDIO OUT" it is. It might be a stero mini plug, like stereo headphones that could be adapted to two RCA type plugs.
answered 5 years, 1 month ago
dmbdlatc
CT
-1point
0out of 1found this answer helpful.
answer 3
From looking at the manual, it seems that the only audio output is through the optical output. There does not seem to be any analogue audio out.
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
-2points
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Question

Touch of Color on 860 series

My 860 series has a small blue lighted area, just below the Samsung logo, not all the way around the bezel. Is this normal?
asked 5 years, 2 months ago
reyn3545
Atlanta
on PN58B860Y2F
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2 answers
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answer 1
Yes there is a blue light on the the base of the TV that can be set for on of these 4 settings: "Off", "in standby", "watching TV", or "always". My PN58B860 looks like you discribed in your question when the blue light is on.

As previously stated, the blue light has nothing to do with the ToC. ToC on my PN58B860 is some form of silver.
answered 5 years ago
dmbdlatc
CT
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answer 2
ToC is an accent color for the appropriately equipped models. ToC is not something you can turn on and it is not a light. Your bezel should have a a rose black ToC color around the bezel it self.
answered 5 years, 2 months ago
MrSamsung
Samsung HQ
-1point
0out of 1found this answer helpful.
Question

do you have any tvs that have a cable card slot

do you have any tvs that use a cable card so you dont have to have the box or any coming up soon.
asked 5 years, 3 months ago
scott
on PN58B860Y2F
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1 answer
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answer 1
Hi there scott, at this time we do not offer any TVs with cablecard connectivity on the consumer level TVs at this time. However, keep checking back on Samsung.com for any new models that may have updated connectivity options.

I hope this helped you out :)
answered 5 years, 3 months ago
MrSamsung
Samsung HQ
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Question

Altitude

Is a Plazma TV okay at my altitude. 4600 feet?
asked 5 years, 1 month ago
jnaker
on PN58B860Y2F
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1 answer
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answer 1
At 4600 feet, your plasma should be fine. If you search online, you will find that Plasmas are actually just fine up to an altitude of about 7000-8000 feet. Beyond that, you will want to look for Plasmas that are "High Altitude" rated.
answered 5 years ago
MrSamsung
Samsung HQ
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Question

AnyNet+

With the LED UN55B8000 Series TV, the LED TV Remote will turn "On" and "Off" both the Yamaha VX565 Series Receiver and the LED TV when the LED TV Remote is pressed "on" or "off"; with the PN58B860 when I turn "On" the Plasma TV with the TV Remote the Yamaha VX565 Series Receiver does not turn "On", but the Tv Remote will turn both TV and Receiver "Off" when the remote is pressed "Off". Both TV's are connected the same way. HDMI from the Cablebox to the TV (HDMI Input1) and Digital Audio to the Recevier and an HDMI cable from the Samsung P1600 Ble-Ray to the Yamaha VX565 Series Receiver and an HDMI from the Yamaha VX565 Series Receiver to the HDMI Input2 of the TV. Is there a way to fix the Plasma TV so that it will turn "On" the Receiver when the TV Remote is pressed "On"?
asked 4 years, 11 months ago
Durango
Greer, SC
on PN58B860Y2F
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answer 1
If you head into the units Anynet+ option in the TV's menu, you should be able to set the options on your Yamaha receiver to turn on when the TV turns on. All the HDMI-CEC codes should be the same across all the units, so this is the only option I can think of that would help you in your situation.

-MrSamsung
answered 4 years, 11 months ago
MrSamsung
Samsung HQ
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Question

Does the 8 series have pixal shifting?

asked 4 years, 10 months ago
virgil
on PN58B860Y2F
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answer 1
As a matter of fact, all Samsung Plasma TVs offer the Pixel Shift technology, which slightly adjusts the pixels on screen to prevent burn-in.
This shift is actually unnoticeable and can be set wither stronger or weaker (by adjusting the amount of pixels that are shifted).

-MrSamsung
answered 4 years, 10 months ago
MrSamsung
Samsung HQ
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Question

Why does my tv automatically power off by itself now?

I've had the PN58B860 unit for about 4 or 5 weeks and everything was fine. But now it's shutting down by itself. I can unplug everything and get it back on, but only for a limited time.

HELP!!!!!!!!
asked 4 years, 9 months ago
vadolfan
on PN58B860Y2F
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1 answer
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answer 1
I'm sorry to hear that you're having this issue. Normally issues like this are covered under warranty, and I would encourage you to have a technician inspect the unit.

I would recommend filling out a service request online at Samsung.com. Here is a handy link that will lead straight to where you can do that:

http://www.samsung.com/us/support/o...

Best,

--Mr. Samsung
answered 4 years, 9 months ago
MisterSamsung
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Question

Is the PN58B860 compatible with HDMI 1.4?

asked 4 years, 8 months ago
Kirk
on PN58B860Y2F
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answer 1
Since HDMI 1.4 is still not in mass production from the HDMI consortium, none of the current generation Samsung TVs offer HDMI 1.4. I do not think any devices from any manufacturer offers HDMI 1.4 as of yet. Please keep checking back on Samsung.com for updates on this and all of our products.

-MrSamsung
answered 4 years, 8 months ago
MrSamsung
Samsung HQ
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Question

Does the b860 do native 24p playback or just 3:2 pulldown?

asked 4 years, 7 months ago
Anonymous
on PN58B860Y2F
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answer 1
Thanks for the question. From the info I have, the B860 will support the 1080p 24Hz video signal from a source that is outputting this signal.

-MrSamsung
answered 4 years, 7 months ago
MrSamsung
Samsung HQ
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Question

Does Samsung offer an extended warranty for the plasma tvs?

asked 4 years, 7 months ago
BHHHHH
on PN58B860Y2F
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1 answer
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answer 1
I’m sorry, but at this time, I do not currently have an answer to this inquiry.
Please call 800-SAMSUNG for a live solution to your question.

-MrSamsung
answered 4 years, 7 months ago
MrSamsung
Samsung HQ
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Question

Cinema Smooth issue

Cnet reported that there is a glitch when cinema smooth is used. this glitch changes the brightness when engaged. i tested and it is true. Is this going to be addressed with a firmware update or forgotten about when the 2010 model comes out?
asked 4 years, 5 months ago
cowens677
California
on PN58B860Y2F
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answer 1
I have the same tv, and the only brightness issues I've ever had is when I used the BD Wise Mode. Long as thats turned off, there is no fluctuations in brightness. BD wise makes everything to dim anyhow, best to shut it off.
answered 4 years, 5 months ago
ronmcfeaters
California
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Question

What is the degree of angle for the swivel base on the PN58B860?

asked 5 years ago
Anonymous
on PN58B860Y2F
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answer 1
Most of the swivel stands have a 20 degree angle to swivel from left to right.
answered 4 years, 10 months ago
Siobhan2204
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Question

(PN63B590T5FXZA) or ?

I'm deciding between the 58 PN58B860 and the 63 inch PN63B590T5FXZA, which has the better picture? I'm told bigger is not always better when it comes to Plasma televisions. My GF wants the 63 inch, but I want the 58 inch.

Please help!
asked 4 years, 10 months ago
Anonymous
on PN58B860Y2F
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answer 1
To be honest, the picture on the B860 will be better due to the 3,000,000:1 contrast ratio, the Ultra FilterBright Plus panel, the Samsung Crystal FHD Engine, Wide Color Enhancer 3, and Cinema Smooth. The Ultra Filterbright panel allows for the unit to achieve a higher contrast then the B550 and the panel also has enhanced anti-glare properties. So if you have a bright room or are in a heavily lit area, there is minimal glare. The Crystal FHD Engine also enhances the color and contrast of the unit while the Cinema Smooth feature helps to display your movies in a smoother fashion to where it more closely matches a true cinema experience. Other feature differences in the PNB860 that are not offered in the PNB590 include Inretnet@TV (allows for the display of internet content via widgets on the TV), Content Library (which houses many different interactive features such as a fitness assistant, a cook book, and interactive games), wireless DLNA for PC connectivity (allows you to display content directly from your PC), and USB 2.0 w/ movie playback (allows you to play movie files, MP3s, and photos from a usb drive that is directly connected to the TV).

-MrSamsung
answered 4 years, 10 months ago
MrSamsung
Samsung HQ
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Question

Headphones connection

Does the TV have headphones connection?
asked 4 years, 10 months ago
Anonymous
on PN58B860Y2F
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answer 1
Unfortunately there is not a headphone jack; however you can still connect headphones to this unit. In order to hear out of headphones, you would need to connect the headphones via the "Audio out" 3.5mm output between the two usb ports. Please note, this is not a headphone jack, but an analogue output that is designed to connect to a receiver. Even then, since the audio outputs on this unit are a fixed pass through type of connection, you would need some sort of intermediary device to control the volume, since the TV does not have control of the volume coming out of the analogue and digital audio outputs.

-MrSamsung
answered 4 years, 10 months ago
MrSamsung
Samsung HQ
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Question

Does this set suppport 3d???

I would love to get an answer to this.
asked 4 years, 7 months ago
Dan1980
on PN58B860Y2F
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answer 1
No in my experience it doesn't.
answered 4 years, 4 months ago
Charno
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Question

Is the plastic "light decor" piece at the bottom of the tv removeable?

this interferes with my entertainment center. i had the ent. center made using the specs on the samsung website, but they don't include this piece. i don't use the light decor, anyways.
help!!!....
asked 4 years, 6 months ago
doodabug
on PN58B860Y2F
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answer 1
I'm sorry you are having an issue with your device. Unfortunately, the light decor piece at the bottom of the TV can not be removed with out harming your TV set.

-MrSamsung
answered 4 years, 6 months ago
MrSamsung
Samsung HQ
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Question

How do I ungrey Screen Fit?

I have a Motorola VIP1225 cable box connected to my PN58B860. When I select the HD setting on the cable box to either 720p or 1080i (my only two choices) the picture on the TV screen become to large to fit the screen. I was hoping you would have a solution to fix the problem.
One thought I had would be to select the "screen fit" option on the TV. This option is greyed out and I am unable to select. Could this setting help and if so how do I enable it?

Thank you in advance for your help
asked 4 years, 6 months ago
Anonymous
Concord CA
on PN58B860Y2F
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1 answer
Answers
answer 1
Thanks for your question. You are on the right track in selecting a different screen size. However, I would suggest making sure that the aspect ratio on the cable box is similar to that of the TV. Having a differing aspect ratio can cause the issue you are seeing now. Make sure that the cable box and TV are both set to 16:9 if you are viewing HD programing (this will be for SD programing as well as long as your cable box converts the 4:3 signal to a 16:9 signal by adding the back bars along the left and right side of the image).

-MrSamsung
answered 4 years, 6 months ago
MrSamsung
Samsung HQ
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Question

When the new 2010 tvs line up will be available ?

asked 4 years, 6 months ago
Anonymous
on PN58B860Y2F
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answer 1
Currently, I do not have this information. Please keep checking back on Samsung.com for any updated information on this and other products.

-MrSamsung
answered 4 years, 5 months ago
MrSamsung
Samsung HQ
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Question

does this TV support PAL video

I have many DVD's NTSC as well as PAL video. Does this TV support both?
asked 4 years, 5 months ago
Anonymous
on PN58B860Y2F
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answer 1
Great question. From the info I have, it seems that the Samsung TVs purchased within the North American territories will only support NTSC formats (this means that devices that are PAL only would probably not work properly on the US TVs due to signal differences).

-MrSamsung
answered 4 years, 5 months ago
MrSamsung
Samsung HQ
0points
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Question

Can you help with a Screen Cell Light Uniformity issue?

What causes a brighter "vertical bar" area on the screen when image is a grey scene? This can also be seen when a video image is a dark scene. It is about 2/3rds from left to right on the screen and about 3" wide and again runs vertical (up/down) on the screen. It appears to be a problem with the cell light brightness in that area of the screen.
asked 4 years, 1 month ago
Anonymous
on PN58B860Y2F
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answer 1
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.

-MrSamsung
answered 4 years, 1 month ago
MrSamsung
Samsung HQ
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