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Customer Questions & Answers for
PN58B540S3F

Customer Questions & Answers:
43 Questions
 | 
36 Answers

Questions & Answers for samsung PN58B540S3F

Question

can you tell me if this tv is still under warranty?

asked 1 year, 7 months ago
lonepine
Montana
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and provide us with your model's serial number. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 7 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Why has my pn58b540s3f started turning itself off and back on at random intervals?

asked 3 years, 4 months ago
rjwalls2222
on PN58B540S3F
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Mine has a similar problem, too--it just shuts itself off.
answered 2 years ago
rdhuberman
0points
0out of 0found this answer helpful.
answer 2
rjwalls2222

Have you received an answer or resolved the problem. I have a similar problem. Mine just shuts off.

joelm
answered 3 years, 2 months ago
joelm
-1point
0out of 1found this answer helpful.
Question

My TV started shutting off by itself. What could be the cause?

Hello. This TV just started shutting off by itself. I turn it back on, it shuts off again, over and over. I unplugged the power cable from the back of the TV for 24 hours and it seemed to reset the issue. A few weeks later, it started happening again. Is there something wrong with the TV? Thank you for your time.
Cooch
asked 3 years, 1 month ago
Cooch
Lake Wallenpaupack PA
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
HDMI sync does this to some sets when going through some receivers, though normally it is in the way of flashing (which may seem like shutting off and on). It also may be possible to have this happen when going directly into the set as well. The first thing to try is a HDMI 1.4 cable or a newer 1.3 cable with ethernet (AWG 24). If you are using a receiver, try going strait to the tv and see if you get better results. If it stops, you may need a firmware update on the receiver. If other sources are plugged in as well, you may need to unplug them all and try each unit in each input one at a time. If all units prove the same results regardless of which input they are plugged into, the end result is that the tv is truly defective and it's warranty time.
answered 3 years, 1 month ago
gtagMindzEyz
Kansas City
-1point
0out of 1found this answer helpful.
Question

tv buzzes loudly

how do one make it stop buzzing so much.
asked 3 years, 8 months ago
cbomb
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Is it near anything electronic like a surge protector?Also did you put those round heavy(ish) clamps on the power cord?If not try that.
answered 3 years, 2 months ago
Mrmagnificents
Nashville TN
0points
0out of 0found this answer helpful.
Question

Why does tv shut itself off?

Every few days, the tv will turn itself off!
asked 3 years, 7 months ago
baqndit
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hard telling not knowing but you may want to hit your menu key go down to system and under plug and play highlight and click Time.There make sure your sleep timer is off.Hope that helps
answered 3 years, 2 months ago
Mrmagnificents
Nashville TN
-2points
0out of 2found this answer helpful.
Question

The screen is not showing full picture, for instance, subtexts.

The screen won't show the bottom of picture in DVD mode, or in HDMI Satelite cable?
asked 3 years, 11 months ago
diedra314
newport news, va 23608
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
First off love Newport News.Did my A.I.T at Fort Eustis.Back to your problem.Hit Menu,then highlight picture,scroll down to screen adjustment click on that.Your tv should be set to 16:9.You can set it to fit screen or one of the other setting but you may loose resolution because the station it self may not be broadcasting in 16:9 but 4:3.You can blow it up to fit the screen but will loose a part of the picture or it will distort the image.Just think of it as trying to turn a square into a rectangle.
answered 3 years, 2 months ago
Mrmagnificents
Nashville TN
0points
0out of 0found this answer helpful.
Question

how to get tv off store demo

asked 3 years, 6 months ago
froggie
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hit the Menu key scroll down to System from there just highlight the plug&play option,click it and fallow that setup and you should be all set.Pretty easy once you know where to look.Good luck
answered 3 years, 2 months ago
Mrmagnificents
Nashville TN
0points
0out of 0found this answer helpful.
Question

I have a PN58B540S3F that jus stopped working. It tries to go on when I replug it in, but clicks several times and shuts off. What is wrong with it?

It is about 2 years old.
asked 3 years, 2 months ago
joelm
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Not sure if this will help at all but I have noticed something similar when moving my tv around.What I found with that was the plug (on the tv end)was loose and not making a full connection.I hope your problem is just that simple.Good luck
answered 3 years, 2 months ago
Mrmagnificents
Nashville TN
0points
0out of 0found this answer helpful.
Question

how do you set up game mode?

asked 3 years, 8 months ago
Nudge
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If you head to your TV's menu, then to the Setup sub-menu, you will find the Game Mode option. If Game Mode is grayed out, this means you do not have your device connected to an input that supports game mode.

-MrSamsung
answered 3 years, 8 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

My Plasma HD TV: no picture just sound

HALP!!!
asked 3 years, 10 months ago
ManojNarang
Torrance, CA 90505
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It sounds like your unit may need service. Please contact 1 800 SAMSUNG for more assistance.
answered 3 years, 10 months ago
SamsungDTV
0points
0out of 0found this answer helpful.
Question

How can I fix interferrence (buzzing) when I use wireless headphones?

I have two sets of wireless headphones. I connect them to the audio out on my receiver. I always get a buzzing sound on them (no audio from my audio device). I'm sure its the TV - i can move the transmitter around the tv and it changes in intensity; when i turn the TV off it goes away and the sound is fine.
asked 3 years, 11 months ago
Anonymous
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

i hear a click sound when its switched on and off is it normal?

asked 4 years, 3 months ago
Anonymous
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
At certain times, it is normal for a Plasma TV to make a clicking sound, such as when you turn it on after a long period of inactivity or sometimes when you turn it off. If you hear the clicking sound and the TV is operating normally, there is nothing to be concerned about.

However, if your TV clicks multiple times and operates abnormally, most likely the TV is malfunctioning. For additional assistance, please contact Samsung service at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG.

-MrSamsung
answered 4 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Will the 3D blu-ray player BD-C6900 provide 3D and internet apps to my PN58B540S3F?

Would like to purchase the Samsung BD-C6900 blu-ray player to work with my Samsung PN58B540S3F television. Will all of the features of the Samsung BD-C6900 blu-ray player work on the television?
asked 4 years, 3 months ago
MJL55
New Jersey
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although the BD-C6900 will enable you to access the Samsung Apps on your current TV, it will not provide full resolution 3D viewing since the B540 does not offer the panel material and HDMI 1.4 which is required for 3D.

-MrSamsung
answered 4 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

My T.V. makes a popping noise what is this?

Plasma 58 inch #PN58540.
asked 4 years, 4 months ago
Tisch
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.

-MrSamsung
answered 4 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Dark 3 inch wide vertical band in dark scenes

We have had our PN58B540 less than 30 days and it has started showing a dark 3 inch wide vertical stripe about mid way between the center of screen and right edge. It dosen't seem to show on colored scenes but shows up as a darker stripe in the dark scenes and dark blank screens. I tried using different sources and the dark stripe is still there. This wasn't there when we first purchased the set and we are worried that this could be a problem with the TV that will get worse with time. I called and Samsung and was told to adjust the sharpness, this did not help. Do we have a problem that needs to be looked at?
asked 4 years, 5 months ago
4tlkmbk
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although this seems more like an issue for service to take care of, I can give you some tips to try and solve your issue. This may be as simple as a row of burnt-in pixels. If that is the case, then running the Scrolling function (located in: TV's menu-> Picture-> Picture Options-> Burn-in Protection) this should eliminate the dark bar. If this does not work, please contact Samsung service once again.

-MrSamsung
answered 4 years, 5 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Will the constant light grey strip on either side of a standard definition 4:3 picture cause burn-in of the picture screen?

On standard definition digital channels, I set the the picture size to 4:3 to avoid picture distortion (horizontal stretching). When this is done, the picture looks good and is no longer distorted, but there is a constant light grey strip on either side of the 4:3 picture. Will this constant strip of light grey color cause burn-in on the picture screen?
asked 4 years, 5 months ago
Anonymous
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To reduce the possibility of screen burn, this unit is equipped with screen burn prevention technology. This (Pixel Shift) technology enables you to set picture movement up/down (Vertical Line) and side to side (Horizontal Dot). This effectively makes sure that certain parts of the image are not on the screen for too long. The Time setting associated with Pixel Shift allows you to program the time between movement of the picture in minutes. If image retention doe occur, within the same menu as Pixel Shift, you will find the Scrolling feature. The Scrolling feature will "scroll" a gradient of black and white across the screen to help eliminate the ghosting, if any, that has accumulated on your panel.

To turn the Pixel Shift on, follow these steps:

1.Press [Menu] on the TV remote to bring up the Main Menu.

2.Press [Enter] to enter the Picture sub menu.
Press [Down] on the scroll wheel until you highlight Picture Options press [Enter]

3.Press[Down] on the scroll wheel to highlight Screen Burn Protection, and then press [Enter].

4.Highlight the Pixel Shift option and press [Enter].

5.Press [Down] on the scroll wheel to highlight On, and then press [Enter]. The Pixel Shift is now On.

6. To adjust the Horozontal Dot, Vertical Line, and Time, press the [Down] on the scroll wheel to highlight one of the three options, and then press [Enter]. Use the [Up or Down] on the scroll wheel to select a value, and then press [Enter] to select that value.

7.Press [Exit] to exit the menu.
Hint: The optimum settings for Pixel Shift are listed below.

-MrSamsung
answered 4 years, 5 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

what are the best settings to get the clearest screen without the blurred vision

asked 4 years, 6 months ago
jaygav
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, Samsung can not suggest any specific calibration numbers since every calibration has to be done based on the preferences of the customer performing the low level calibration.
Perhaps other users on this forum may be able to better help you out.

-MrSamsung
answered 4 years, 6 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

looking for a new tv.....

have been doing alot of research on HD tv's lately, and am still on a teetering on a mountain peek of what to get..... so i am asking you peoples for YOUR OPINION :) 1. size.. i would like 50' or larger 2. price - well as cheap as i can get it lol 3. (most important to me) I/we watch ALOT of movies.... from action to chick flicks to all the animation/ cartoons for the kids... so i NEED a tv that is awesome for movies. we only have basic cable with a few channels right now so thats not to important as of right now.. although i would like to know that in the near future the tv would produce great tv show quality as well. we are not big sports fans really but ya never know... sports is not high on the list but would this 540 series plasma play sports as well.... decently? so with my above specs what would you lean twords plasma or lcd ???? also led/lcd's are out for us right now due to 1.pricing 2. to new... gotta let them work out the bugs yet with the edge lighting/ghost lights and all. any input will help!!!! thanks alot.
asked 4 years, 6 months ago
535cheetah
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I would be happy to help you out in this arena! My personal opinion on this is that the B540 plasma TV would meet and exceed your needs. You state that you want a TV that offers great movie playback. Luckily all of the Samsung Plasmas will handle the 24Hz that blu-ray movies use for transmission. I would suggest that if movies are a high priority for you, that you look at the B560, since it offers Cinema Smooth- a feature that processes and displays the movie in a way that more closely resembles an actual theater experience. Of course, the best advice I can give you is to head into to your local retailer that offers these units and compare them side by side.

-MrSamsung
 
Products from my answer
PN58B560T5F
 
 
 
 
 
answered 4 years, 6 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

I found some TV wall racks that are up to 55" but it can hold up to 130 lb. ; It will work for my 58" plasma (PN58B540)?

asked 4 years, 7 months ago
hcandelas
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Great question. You want to make sure that the wall mount that you are looking to purchase is Vesa compliant and offers a bracket size of 600mm x 400mm.

-MrSamsung
answered 4 years, 7 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

60Hz - 600Hz?

I bought this HDTV because it said it had the smooth motion from 600Hz... but when I hooked it up to my DirecTV and my Xbox360 using the HDMI cables I only get 60Hz... and the motion is not that smooth. I have seen HDTVs that are really smooth and I was hoping this would be one of those... what I am doing wrong? I reviewed all the documentation and menus to see if I need to make a setting adjustment but so far nothing. Thanks
asked 4 years, 9 months ago
MROD
Arizona
on PN58B540S3F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All Samsung Plasma TVs offer a technology called 600Hz subfield motion. Basically for the 600Hz sub-field motion, the television shows you the image at the same refresh rate (60Hz) but flashes the individual pixels faster so the images appear smoother then on a regular 60Hz panel. In this case it flashes the pixels 10 times faster then normal. So 60 fps x 10 sub-field = 600 flashes of the pixels per second. This makes the images seem much smoother on the screen but it does not increase the actual frames per second. It is not exactly the same as the Hz on the LCD/LED Samsung TVs (which ultimately raise the frame rates of the images, giving you a "Hyper-Real" image) and can not be toggled on or off since it is always on, but uses similar technologies.

-MrSamsung
answered 4 years, 8 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
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