Looking for Answers about samsung PN51D6500DF?

On the TV's menu, under Picture, you need to scroll down until you see the "3D" menu option. It's not visible until you scroll down. Select it and you'll see that 3D is off by default. Try one of the other settings.

Currently, this information is not available. Please keep checking back on Samsung.com for updated information on this and other products.

-MrSamsung

From the available information, the Samsung TVs will only have support to display Jpeg pictures. If the file is not Jpeg, the TV will not be able to display the picture.

-MrSamsung

Unfortunately, headphone jacks are not available on this unit; however you can still connect headphones to this unit with a third party headphone device (either through RCA, 3.5mm jack or Optical). Since the audio outputs on this unit are a fixed pass through type of connection, you would need an intermediary device to control the volume, since the TV does not have control of the volume coming out of the analogue and digital audio outputs. Additionally, the Samsung TVs will not offer direct wireless connectivity to wireless capable headphones.

-MrSamsung

As with computers, LAN connection is always better. But WIFI is more convenient. If you have a LAN cable at your TV go for it. WIFI has the possibility of the signal being interrupted (even 1 second of interruption is annoying)

From the available information, this unit will not offer the Web Browser. The Browser will only be available on the D6300 and the D6900 and higher LED TVs and the D8000 Plasma TV. Unfortunately, I currently do not have any information on Samsung Apps or Smart TV features being added to the 2010 and earlier models that do not offer previously mentioned features.

-MrSamsung

You must first have a paid Netflix Internet account that is subscribed to allow movie streaming. If you have this then log on to your Netflix account using a desktop or laptop computer. Next turn on your TV and get to the Netflix app (red in color). Now following the instructions to activate your Netflix account on your TV. This will require that your enter the code displayed on your TV screen in your Netflix Internet account that your are log -on on your desktop or laptop computer. Click on help or support and follow the instructions on your Netflix Internet account to activate your TV subscription.

If you are using a cable or dish box it might be limiting your output to 720p. Each box has it's own setup procedure so I cannot help you any further. But do an internet search of your cable boxes model and the words setup menu ("8300hd setup menu") and you will find out how to access the menu to change from 720p to 1080i

Push the button marked "P. SIZE" on the bottom of your remote several times and see if you are in a zoom mode. You should be in screen fit-move. The 16:9 setting is a little oversized. If you use a cable or dish box , it may have a similar button.

Use the component adapter that came with your TV. Then select the AV option from the source screen.

In order to access Captioning, you will want to head into the TV's menu, then into the setup or system sub-menu to access the CC options or to just activate it, press the CC button on the remote control. However, CC is only available via the coax cable since the CC signal has to be sent by your service provider. The CC information cannot be sent via HDMI or other secondary connections from 3rd party devices. That said, most service provider set top boxes and DVD/BD players will handle CC on board, which will then be displayed on the TV as part of the video signal. Captions are subject to your service provider’s availability. Additionally, the CC option cannot be set to come on automatically when MUTE is activated.

-MrSamsung

To remove unused or unwanted applications from My Applications page, follow these steps:

Note: Recommended apps cannot be deleted, only moved.

Press the Smart Hub Button on the remote to open Smart Hub.

Press the Yellow button to enter Edit Mode.

Highlight app that you would like to remove and press ENTER to check that app.
Tip: You can select multiple apps to remove.

Use the ▼ button to select the action bar at the bottom of the screen.

Use the ◀ and ▶ buttons to select the Delete option.

Select Yes to confirm removal of the application.

After confirming removal of the application, it is deleted.

Use the ▲ arrow tu select the X button to exit Edit Mode.

-MrSamsung

Since you are using a 3rd party application to stream the file, I will not be able to offer any support. That said, the Samsung 3D TVs will not offer 3D file playback capabilities. It can, however, convert 2D images to 3D directly on the TV with out having to convert them first on your PC.

-MrSamsung

Please follow the link below for detailed instructions on how to connect your TV to a home network and how to set up Smart TV.

Network Setup:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=157638&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

Smart TV setup:
http://www.samsung.com/us/support/s...

Thank you for the opportunity to assist you,

-MrSamsung

Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team

I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. You could also try performing a firmware update and see if that solves your issue. Please have your TV's exact model number and serial number ready for faster assistance.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung

From the available information, this unit will not offer the Web Browser. The Browser will only be available on the D6300 and the D6900 and higher LED TVs and the D8000 Plasma TV. Unfortunately, I currently do not have any information on Samsung Apps or Smart TV features being added to the 2010 and earlier models that do not offer previously mentioned features.

-MrSamsung

I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. You could also try performing a firmware update and see if that solves your issue. Please have your TV's exact model number and serial number ready for faster assistance.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung

802.11b/g/n is built in. Samsung recommends that you use 802.11n to prevent buffering on streaming video. Though I have been using 802.11g with no problems.

From the available information, this unit will not offer the Web Browser. The Browser will only be available on the D6300 and the D6900 and higher LED TVs and the D8000 Plasma TV. Unfortunately, I currently do not have any information on Samsung Apps or Smart TV features being added to the 2010 and earlier models that do not offer previously mentioned features.

-MrSamsung