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Customer Questions & Answers for
50" Class 450 Series 720p Plasma HDTV

Customer Questions & Answers:
455 Questions
 | 
263 Answers

Questions & Answers for samsung 50" Class 450 Series 720p Plasma HDTV

Question

I am Starting to have Red snow problem with this TV?

asked 3 years, 11 months ago
Zerok1
on 50" Class 450 Series 720p Plasma HDTV
+2points
2out of 2found this question helpful.
5 answers
Answers
answer 1
I had the red pixels on my Plasma tv and did the firmware upgrade 1006 to 1008 that fixed the problem and the tv is perfect now with an excellent picture.
answered 2 years, 8 months ago
pensive1968
+2points
2out of 2found this answer helpful.
answer 2
I beleive that there is a firmware update that you can download in the Support section of the pge for your TV. Be sureto downloadthe instruction manual as well. It says that it addresses "red spot" and "spark" issues, so it could help. Just be careful updating firmware, mistakes can be expensive.
answered 2 years, 9 months ago
jasynxxiii
Dallas, TX
0points
1out of 2found this answer helpful.
answer 3
My TV started having the same problem a month ago. First it started with a little bit Red pixel Snow on the right edge of the screen. I was advised by Samsung to update the firmware. The firmware is supposed to adjust the voltage for the screen to take care of this problem. If the firmware update does not work, you need to have Samsung send you a technician to make additional voltage adjustments from the inside. A quick process. My TV after the firmware actually got worse. Instead of the Red Snow, the right side of my screen glowed red. The technician quickly adjusted the internal voltage and everything is fine now. Note: Other brands of Plasma TVs also have the same issue. It is not limited to Samsung Models.
answered 3 years, 8 months ago
Anonymous
San Diego
+1point
1out of 1found this answer helpful.
answer 4
Please contact 1 800 SAMSUNG for additional help.
answered 3 years, 10 months ago
SamsungDTV
-1point
1out of 3found this answer helpful.
answer 5
I do not understand the question.
answered 3 years, 10 months ago
SamsungDTV
-2points
0out of 2found this answer helpful.
Question

does the samsung PN50C450B1D have a swivel base

asked 4 years, 3 months ago
Anonymous
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
No it does not.
answered 2 years, 9 months ago
EPConrad
Powhatan, Va
0points
0out of 0found this answer helpful.
answer 2
Unfortunately it does not.
answered 4 years, 2 months ago
Cam355t
OKC, Ok
0points
0out of 0found this answer helpful.
answer 3
No, it does not.
answered 4 years, 3 months ago
DrBonesCrew
Downingtown PA
0points
0out of 0found this answer helpful.
answer 4
The PC50C450 does not have a swivel base
answered 4 years, 3 months ago
cmulvaney
0points
0out of 0found this answer helpful.
Question

can it be wall mounted

asked 4 years, 1 month ago
Anonymous
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Yes it can be wall mounted. Just be sure the mount is anchored to studs in the wall.
answered 2 years, 9 months ago
EPConrad
Powhatan, Va
0points
0out of 0found this answer helpful.
answer 2
Yes, it has the appropriate holes and instructions to mount it on a wall.
answered 4 years ago
bk94caddy
Wisconsin
0points
0out of 0found this answer helpful.
answer 3
Absolutely! You will need a wall mount with a Vesa bracket size of 400mm x 400mm.

-MrSamsung
answered 4 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

does it have a build in digital converter?

asked 4 years, 5 months ago
arlene
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Yes, this T.V. does have a built in digital tuner.
answered 4 years, 2 months ago
Cam355t
OKC, Ok
+1point
1out of 1found this answer helpful.
answer 2
Yes all you need to do is have a digital antenna hooked up to it. TV will automaticlly tune in stations.
answered 4 years, 4 months ago
Spot
+1point
1out of 1found this answer helpful.
answer 3
Yes this TV has a build in digital converter so you can pick up HD Over The Air (OTA) signals using an antenna.
answered 4 years, 4 months ago
spartysamsung
Michigan
+1point
1out of 1found this answer helpful.
Question

for my series 4 plasma tv how do i turn on the lite under my screen ???

asked 4 years, 4 months ago
mama
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
there is no light under the screen. At least none that I know of.
answered 3 years ago
Krankrat
Mesa, Arizona
0points
0out of 0found this answer helpful.
answer 2
I have had my 4 series plasma for about 3 months now, and I am not aware of any light under the screen. I'm pretty sure there isn't one though.
answered 4 years, 2 months ago
Cam355t
OKC, Ok
0points
0out of 0found this answer helpful.
answer 3
I'm assuming you're referring to the Red Bar at the bottom of the screen frame for the PN50C450. That lights up slightly on it's own but you don't have the option to "turn it on/off".

I hope that answers your question.
answered 4 years, 4 months ago
spartysamsung
Michigan
0points
0out of 0found this answer helpful.
Question

Does the PN50C450 have a built-in QAM tuner?

asked 4 years, 4 months ago
Anonymous
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes it does have a built-in QAM Tuner.
answered 4 years, 2 months ago
Cam355t
OKC, Ok
0points
0out of 0found this answer helpful.
answer 2
YES the PN50C450 has a built in QAM tuner. All TV's manufactured after 2008 were required to have built in tuners.

I have this TV and use it sometimes with an antenna to get over the air HD channels. The picture is amazing!!
answered 4 years, 4 months ago
spartysamsung
Michigan
0points
0out of 0found this answer helpful.
Question

Does the PN50C450 have ConnectShare™ Movie?

From the features tab on the PN50C450 it talks about ConnectShare™ Movie yet I show nothing about this in the manual or within the option menu. Does the Series 4 TV's not have this feature, if if not why do they post it as a feature on their website.
asked 4 years, 4 months ago
cmulvaney
Colorado
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I also noticed that this was listed in the description of features, but my PN50C450, which I purchased a couple of weeks after it became available, does not have this feature.
answered 4 years, 2 months ago
Cam355t
OKC, Ok
+1point
1out of 1found this answer helpful.
answer 2
Unfortunately the PN50C450 does not have connect shareMovie, it only has ConnectShare™ JPEG. I ran into this problem myself thinking that it did (because that's what the website was saying). However after contacting Samsung they said "sorry but NO".

IMOP they need to do a system update and make this part of the offering for the PN50C450.
answered 4 years, 3 months ago
spartysamsung
Michigan
+2points
2out of 2found this answer helpful.
Question

does the 450 model display digital tv signal strength on the screen

asked 4 years, 3 months ago
buford
sw florida
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Yes, when viewing digital channels with the built in digital tuner it does display signal strength. You just have to press the "Info" button on the remote control.
answered 4 years, 2 months ago
Cam355t
OKC, Ok
+1point
1out of 1found this answer helpful.
answer 2
I'm assuming your talking about connecting an antenna to the TV to pick up OTA (Over The Air) digital TV. When setting up the digital antenna it will scan for all available channels. In the advance menu setting you can see the signal strength for each channel (weak or strong). However when your watching the TV they do not give you any kind of signal strength indicator on the screen. If the signal is too weak to pick up the station it will say "signal too weak" but that's about it.
answered 4 years, 3 months ago
spartysamsung
Michigan
-1point
0out of 1found this answer helpful.
Question

quality picture specs

hello i was wondering what are some good picture quality specs...
ie......... for the brightness etc....
asked 4 years, 3 months ago
clipp112
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I got these setting off of a user forum online when I first purchased the TV. They seem to work great.

Movie Mode. (Standard is too dim and Dynamic is useless)

Cell Light = 8-10 depending on content
Contrast = 75
Brightness = 50
Sharpness = 0
Color = 42
Tint G42/R58

Advanced
Black Tone = Off (didn't notice a diff with it on so I left it off)
Dynamic Contrast = Off
Gamma 0
Fleshtone +1
Edge Enhancement = Off

Color Temp = Warm 1 (Warm 2 has always been too green to my eyes)
DNF = Off
Screen Burn Protection = 4/4/1 for gaming and TV 2/2/2 for movies

White:
20
25
15
25
05
25
answered 4 years, 3 months ago
spartysamsung
Michigan
+3points
3out of 3found this answer helpful.
answer 2
Unfortunately, Samsung can not suggest any specific calibration numbers since every calibration has to be done based on the preferences of the customer performing the low level calibration.
Perhaps other users on this forum may be able to better help you out.

-MrSamsung
answered 4 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Two and a half inch bar at bottom of screen

I have a two and a half inch bar at the bottom of my screen that comes an goes. It is icons and for the following items, Series 4, Clear image panel, 600 hz, HDMIX3, energy star. mega dynamic contrast
asked 4 years, 1 month ago
GSURRT
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Try unplugging the power cord and re-plugging it in. When it first starts up, it should ask if you want home or store mode or something like that. Pick home mode.
answered 4 years ago
bk94caddy
Wisconsin
0points
0out of 0found this answer helpful.
answer 2
It seems that your TV is in Demo/Store mode. Please follow the link below for more information on how to deactivate demo/store mode.

http://ars.samsung.com/customer/usa...

-MrSamsung
answered 4 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Does the optical audio output from the pn50c450 have the ability to pass Dolby Digital and DTS?

asked 4 years ago
Anonymous
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I have the pn50A450, using HDMI and have 5.1.
answered 3 years, 7 months ago
parasbros
0points
0out of 0found this answer helpful.
answer 2
From the information I have, the C450 will only support 2.1 audio out of the optical audio output when processing a signal from a digital source (HDMI), but will support 5.1 output from a coaxial source (cable).

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

No Signal when connecting PC to TV with HDMI or VGA/PC cable.

When using HDMI cable TV states no signal . When using the VGA/PC cable the TV clicks off. I realize the problem may be with my PC. I am sending the same ? to the PC maker. Please be aware that both cables worked for awhile. Please advise. Thanks in advance. Frank.
asked 3 years, 11 months ago
usmcjimi
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
i had this problem so i called samsung and they told me to press the FN key and the F7 key on my pc...the f7 key has a picture of a monitor and says LCD ..on ur pc that is the key u wanna press ...the one that has that LCD picture/square ....this fixed my check signal cable problem.

i recommend calling the samsung toll free line
answered 3 years, 11 months ago
cherry2020
0points
0out of 0found this answer helpful.
answer 2
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

Samsung Parts:
www.SamsungParts.com

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

RED DOTS

TV IS 30 DAYS OLD WHE I SHUT TV OFF I SEE A LOT OF RED DOTS ON THE SCREEN UNTIL TV SHUTS DOWN, THIS ONLY HAPPENS WHEN SHUTTING DOWN
asked 3 years, 10 months ago
BOSTON42169
KANSAS CITY
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
TV Has a cluster of red dots in the mddle of screen on and off
answered 3 years, 9 months ago
crazymomma213
brooklyn ny
0points
0out of 0found this answer helpful.
answer 2
Please contact 1 800 SAMSUNG for futher assistance. Your TV may need service, but we need to make sure through troubleshooting first.
answered 3 years, 10 months ago
SamsungDTV
0points
0out of 0found this answer helpful.
Question

red pixels on the screen...what do i do?

asked 3 years, 7 months ago
mtownsendjr
Memphis, TN
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
download the firmware fix from Samsung on a flash drive, then install on tv
answered 2 years, 7 months ago
marvD
Detroit
0points
0out of 0found this answer helpful.
answer 2
contact samsung for a new panel. that is the only way it will go away. but it will happen again as the firmware updates will give you a blue screen or red pixels...
answered 3 years, 7 months ago
linkinxr
Las Vegas
0points
0out of 0found this answer helpful.
Question

do i need my cable box?

I have comcast wanted to know if i need to have the ditigal box that they have?
asked 3 years, 11 months ago
jimh107
Ardmore
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
This really depends on where you live and what the cable service provider in your area is doing in regards to HD television reception. For example, in the Lexington, Kentucky and northern Kentucky Insight Communications Cable areas, you WILL need a digital cable box or a mini-box in order to veiw any cable programming regardless of the type of TV you have because of the transition to ALL-DIGITAL programming and the addition of more HD channels. This could be true in other areas of the country as well. Check with your local cable provider for more details in your area.
answered 3 years, 9 months ago
N2Music
Kentucky
0points
0out of 0found this answer helpful.
answer 2
All current generation Samsung TVs are digital cable ready. All of our TVs include a coax ATSC/QAM tuner that handles digital and analogue broadcast signals as well. No external boxes or equipment needed to view your basic cable. Premium service may require additional equipment and fees. Please contact your service provider for details.

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How can I connect my TV to the internet to watch Netflix

asked 3 years, 9 months ago
bags3510
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The PN50C450 does not support direct internet connection through apps. You can get to Netflix if you have a Wii, XBOX360, PS3 or any other device (most current Blu-ray players) that support the Netflix app. You can also connect a laptop or PC to your TV and get Netflix that way as well.
answered 3 years, 9 months ago
spartysamsung
Michigan
0points
0out of 0found this answer helpful.
answer 2
Although this model does not have direct access to Samsung Apps or any other internet content, it can access App content through a 2010 Samsung BD player (the blu-ray player will handle the Internet content processing).

-MrSamsung
answered 3 years, 9 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How do I get firmware for samsung plasma television?

I received a notice today re model PN50C450B2DXZA firmware offer. My television has Z8 serial number range which makes it within the range for the firmware. I don't know where to go on the website to view the appropriate information.
asked 3 years ago
Delta
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You can go to Above address. There are two files, Download both, then read the PDF one which is the "how to” guide to update your firmware.
answered 2 years, 9 months ago
MAHPOUR
0points
0out of 0found this answer helpful.
answer 2
http://www.samsung.com/us/support/owners/product/PN50C450B1DXZA
answered 3 years ago
Krankrat
Mesa, Arizona
0points
0out of 0found this answer helpful.
Question

Does the Samsung Plasma PN50C4501D have a pixel orbiter to prevent image burn-in or any other anti burn-in technology to prevent burn-in?

asked 4 years, 4 months ago
Anonymous
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Samsung has a feature called Pixel shift to help prevent image burn in. They also have a "scrolling" feature you can run if you see any signs of burn in. I've had this TV for 2 months now and haven not had any issues with burn in. I suggest keeping the brightness and contrast lower for the first 200 hours for the "break in" period.

You'll love this TV.
answered 4 years, 4 months ago
spartysamsung
Michigan
0points
0out of 0found this answer helpful.
Question

What are the settings for optimal viewing on my PN50C450?

I have read a few blogs that talk about tweaking the picture settings on a plasma to receive optimal viewing; however what are the best settings for this TV? Also I hear that you should set the settings to lower light for a minimum 200 hours to avoid IR or burn in issues. How do you do this and what are the settings?
asked 4 years, 4 months ago
Anonymous
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Here are the stetting I used. I got them from www.avsforum.com. They have a thread for owners of the PN50C450. They do recommend using these settings for the first 200 hours. As the screen breaks in you may have to tweak them a little but I found these to work great.

Movie Mode. (Standard is too dim and Dynamic is useless)

Cell Light = 8-10 depending on content
Contrast = 75
Brightness = 50
Sharpness = 0
Color = 42
Tint G42/R58

Advanced
Black Tone = Off (didn't notice a diff with it on so I left it off)
Dynamic Contrast = Off
Gamma 0
Fleshtone +1
Edge Enhancement = Off

Color Temp = Warm 1 (Warm 2 has always been too green to my eyes)
DNF = Off
Screen Burn Protection = 4/4/1 for gaming and TV 2/2/2 for movies

White:
20
25
15
25
05
25
answered 4 years, 3 months ago
spartysamsung
Michigan
0points
0out of 0found this answer helpful.
Question

What sound bar would you recommend for the pn50c450?

asked 4 years, 2 months ago
jgermany
on 50" Class 450 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As a matter of fact, any of the Samsung SoundBars will work great with the C450, or any other Samsung TV for that matter. And you wont have to worry about compatibility since all of the SoundBars and TVs offer both optical and analogue audio connections.

-MrSamsung
 
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answered 4 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
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