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Customer Questions & Answers for
50" Class 430 Series 720p Plasma HDTV

Customer Questions & Answers:
47 Questions
 | 
16 Answers

Questions & Answers for samsung 50" Class 430 Series 720p Plasma HDTV

Question

how do i install firmware to get rid of red dots? please help

asked 1 year, 7 months ago
OLUMART
CHICAGO,IL
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=169439&modelname=PN50C430A1D

If your problem still persists, your device may need servicing. Please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 7 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

I just bought a 43 in plasma tv. my kid watch some shows in 4:3 ratio. I notice thin color lines where the black sides were. What can I do?

asked 2 years, 7 months ago
Vitalemv
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Red cloud on right side of my plasma PN50A4501DXZC

Bought a Samsung plasma TV PN50A4501DXZC .
Issue appeared 12 moths after date of purchase.
Burned in cloud visible on black or dark background (see picture below).
Built in "Screen Burn Protection" function was used for several hours but issue persists.
Firmware of TV was updated to most recent but problem is not solved.
Can anything else be done?

Thanks
Image(s)
User submitted image
asked 2 years, 7 months ago
HustonWeHaveAproblem
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

there is a 'demo' or ADS tape in the bottom of the screen showed up how can I remove it ?

asked 2 years, 7 months ago
Anonymous
Canada
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To exit Demo Mode, please follow the instructions at the link below:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=64063&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

-MrSamsung
answered 2 years, 7 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

how can i get rid of red lines on my plasma tv?

asked 2 years, 8 months ago
djanecek
Beaumont, TX
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

DO YOU HAVE TO USE THE FERRITE?

WE RECIEVED TWO FERRITES AND BELIEVE THEY ARE TO GO ON THE CABLE. WHAT I WOULD LIKE TO KNOW IS IT NECESSARY TO INSTALL THE FERRITES ON THE POWER CABLE?
asked 2 years, 8 months ago
ladymec1
Sumner WA
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

urgent..!

please I need OS-1007 to samsung PN50C430A1DXZA, if possible?
asked 2 years, 8 months ago
panconcola
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I have a scrolling ad aqccross the bottom of my screen; it says Series 4, 3D, Movie, Energy Savings, etc...can you tell me how I can get rid of this?

asked 2 years, 8 months ago
Anonymous
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

did firmware update on my TV, now getting yellow and redish pink stains on TV

i did a firmware update on my TV last week, that update got rid of some red fog that was starting to show up on the screen and the TV looks great once again, 2 days later i noticed a yellowish greenish stain around the center of the screen, very faint but you can see it, now today that stain is more noticable and now there is a redish pink looking stain towards the top left side of the screen, anyone have an idea of what this might be and what is causing it?
asked 2 years, 9 months ago
GMan0524
La Habra
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

sb

my tv doesn't reckonize the usb wireless lan adapter when I plug it in the port the model number is wIs09abgn
asked 2 years, 10 months ago
Thegbassman
Huntsville Al.
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

HDMI to dvd player accidently disconnected. After reconnection does not show on "source". Action?

asked 2 years, 10 months ago
lawty4
Scottsdale, AZ
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung
answered 2 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

I have a line down the middle of the screen

tv it is just over 1 year
Gene
asked 2 years, 11 months ago
genemel
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Red dots on TV screen

My TV is a year old....about 6 months ago red dots appeared on the screen and was repaired by a download....now it is happening again.
asked 2 years, 11 months ago
nutec
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how can i connect my computer to my tv

i am trying to connect my computer to my samsung tv. My laptop does not have an HDMI output. It does have a VGA but my TV does not have a VGA input. So im just wondering if there are any other choice?. Oh i also cannot do S-Video. Any help would be great. Thank you.
asked 2 years, 11 months ago
Anonymous
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Is there a way to recover a channel that no longer displays on this set.

A channel that is local and had been on the list for viewing just all of a sudden is not available on this set. I have reset the channels several times with no positive results. My signals are off air from an outside antenna and the station is no longer showing on this TV but still appears on my other 2 TV's, getting signal from the same source.
asked 3 years ago
Norm42
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
By navigating into your TV's menu, then going to the "Channel" sub-menu, you will see an option called "Channel List". Enter that option and you will see the "all" option at the top. Click into that and you will see the full view of every channel, active and inactive, that your TV has previously found. From there you can manually add or remove the channel by highlighting the channel you desire to adjust, click enter, and select "add" or “remove” from the drop down menu.

-MrSamsung
answered 3 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How do I get 600Hz refresh rate? Everything I've tried only shows 60HZ which is lower than my ipod.

asked 3 years ago
brucelebel
S. Jersey U.S.A.
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All Samsung Plasma TVs offer a technology called 600Hz subfield motion. Basically for the 600Hz sub-field motion, the television shows you the image at the same refresh rate (60Hz) but flashes the individual pixels faster so the images appear smoother then on a regular 60Hz panel. In this case it flashes the pixels 10 times faster then normal. So 60 fps x 10 sub-field = 600 flashes of the pixels per second. This makes the images seem much smoother on the screen but it does not increase the actual frames per second. It is not exactly the same as the Hz on the LCD/LED Samsung TVs (which ultimately raise the frame rates of the images, giving you a "Hyper-Real" image) and can not be toggled on or off since it is always on. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box. Coincidentally, the Samsung TVs can only accept a 60Hz signal and there are currently no consumer devices on the market that will transmit at over 60Hz (excluding some PCs).

-MrSamsung
answered 3 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

how do i get the subtitles to show while im watching t.v.

asked 3 years, 1 month ago
keimi
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
In order to access Captioning, you will want to head into the TV's menu, then into the setup or system sub-menu to access the CC options or to just activate it, press the CC button on the remote control. However, CC is only available via the coax cable since the CC signal has to be sent by your service provider. The CC information cannot be sent via HDMI or other secondary connections from 3rd party devices. That said, most service provider set top boxes and DVD/BD players will handle CC on board, which will then be displayed on the TV as part of the video signal. Captions are subject to your service provider’s availability.

-MrSamsung
answered 3 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Replacement base Stand

where can I get a replacement base stand for the PN50C430 TV? Does a stand from a 450 series fit?
asked 3 years, 1 month ago
CorradoG60
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

What happened to color picture?

I still have color in my menu the highlight is yellow, there is red and green on either side of the tint adjustment line, the weak or no signal icon is in pale green and shows some blue but the television programs come in black and white all chanles.
asked 3 years, 2 months ago
oklabull
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

Samsung Parts:
www.SamsungParts.com

-MrSamsung
answered 3 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Is there a way to reset my TV?

asked 3 years, 3 months ago
brpulcipher
on 50" Class 430 Series 720p Plasma HDTV
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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