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Customer Questions & Answers for
samsung PN50B430P2D

Customer Questions & Answers:
38 Questions
 | 
9 Answers

Questions & Answers for samsung PN50B430P2D

Question

What is the MAXIMUM this tv should be on ? HOURS?

asked 3 years, 11 months ago
Anonymous
on PN50B430P2D
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answer 1
Although there are really no minimums or maximums for Plasma or any other TV to be on, follow the below look for more information about caring for your Plasma TV.

http://ars.samsung.com/customer/usa...

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
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Question

Sound

I currently have a Samsung surround sound system with a dvd hooked up to the television. Recently one of the components I have connected to one of the HDMI ports has quit producing sound through the surround system. I am reasonably certain that the component in question is in working correctly as I can still produce sound through the television speakers. I am still able to produce surround sound when playing a dvd as well. Is there a component in the television that could be bad . I have tried disconnecting all components from the power source as well with no result.
asked 1 year, 8 months ago
m3810
USA
on PN50B430P2D
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answer 1
Thank you for contacting Samsung. Unfortunately, we don’t have enough details here to answer your question. Please contact us at qasupport@sea.samsung.com and let us know the model numbers of your DVD player and Home Theater system.

Also, please clarify how you're connecting the devices. It sounds like you're connecting them both via HDMI to the TV. Further, can you specify when the surround sound is failing? It sounds like it's failing with over the air TV. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 8 months ago
SamsungTech42
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Question

how does this tv do with the screen burn in issues

Does this tv have screen burn in protection
asked 4 years ago
mikefrost
on PN50B430P2D
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answer 1
There are two different kind of active burn in protection features on the Samsung Plasma TVs. The first one is PixelShift (PixelShift can be adjusted on or off and allows for intensity level adjustments). This feature will basically move all your pixels, uniformly, a predetermined amount of pixel spaces in order to prevent a pixel from being lit in a specific pixel space for too long. However, if ghosting does occur, you can use the other anti-burn in feature, called Scrolling, to help refresh the screen. The Scrolling feature will "scroll" a gradient of black and white across the screen to help eliminate the ghosting, if any, that has accumulated on your panel. Both of these features can be found in the Picture Options section of the TV's menu.

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
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Question

How can I perform a channel scan?

asked 4 years ago
jendie
jendie
on PN50B430P2D
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answer 1
Start by heading to the TVs menu, then scroll down until you see the "Channel" sub-menu and click enter. Once there, adjust the Antenna setting: "Cable if you are using a cable connection and "Air" if you are using an antenna. Then scroll down to Auto Program and press enter. On the next screen, you will be given the option to run the auto program in either air, cable or auto formats. So if you have an antenna, press Air, if you have cable, press Cable or if you want the TV to figure it out, just press Auto.

All of this info can be found on page 20 of your user's manual.

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
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Question

How do I turn off the source?

When we are watching TV, the source (component 1 [Cable] and component 2 [DVD]) keep popping up on the top left hand corner of the screen for no apparent reason. Is there a way that this can be stopped??
asked 3 years, 9 months ago
Anonymous
Appleton, WI
on PN50B430P2D
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answer 1
the Infobox with the sources information should only pop up when switching between sources or when the signal from the source changes. Please ensure that the signal from your source is a consistent signal, and that all of the cables are properly seated into the ports on the TV. Unfortunately, there is no way to deactivate the infobox and prevent it from popping up. If you have any further assistance, please contact 800-Samsung.

-MrSamsung
answered 3 years, 9 months ago
MrSamsung
Samsung HQ
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Question

Pink vertical line on plasma TV

I have a pink verticla line on my plasma 50 TV. It has been doing this for 3 months. I bought the TV last Dec. What can be done to fxi this?
asked 3 years, 7 months ago
Anonymous
Indiana
on PN50B430P2D
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answer 1
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.

-MrSamsung
answered 3 years, 7 months ago
MrSamsung
Samsung HQ
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Question

how do i use picture in picture

asked 3 years, 5 months ago
jagreen68
usa
on PN50B430P2D
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answer 1
From the available information, the B430 does not offer PiP.

-MrSamsung
answered 3 years, 5 months ago
MrSamsung
Samsung HQ
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Question

when using component 2 the picture is black and white

We are trying to hook up a second game system to the television by using component two, but the picture is kind of grainy and is in black and white. How can w get the picture to be color and improve the quality?
asked 2 years, 9 months ago
Crew577
Wantagh, NY
on PN50B430P2D
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answer 1
I have the same issue, and I haven't figured it out yet, So I just switch out to component one when I need to switch between W11 and DVR
answered 2 years, 9 months ago
ShoppingSymba
Hazlet, NJ
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Question

HDMI port

I am getting a weak signal msg on my tv, the HDMI port on my tv is not getting signal from the box, I changed the cable and the box but still get the same msg.

I googled this and the feed back on the multiple website that this tend to happen on samsung plasma TV's.

Is this covered by samasung?
asked 9 months ago
Jouhar
Ann Arbor, MI, USA
on PN50B430P2D
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answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=379386&modelname=PN50B430P2D

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
SamsungTech73
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Question

My Plasma TV shows a Vertical Line from top to bottom at center of screen, What I should do to fix it?

I have one week with this problem and my TV is 11 months old.
asked 3 years, 5 months ago
lmcanez
Nogales, Az.
on PN50B430P2D
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Question

I am looking for the specs for pn50b430p2d

asked 3 years, 5 months ago
mert
Fernandina Beach Florida
on PN50B430P2D
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Question

Will the HDMI 2(DVI) also work with a HDMI as well? If so is there something I have to do to activate it?

For some reason the HDMI 2 on the back of my TV - I cannot get a signal from it when using it with a regular HDMI device.
asked 3 years, 3 months ago
caaall
N.C
on PN50B430P2D
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Question

Can I use my USA TV type PN50B430P2D in the UK ?

asked 3 years, 2 months ago
PN50B430P2D
Houston
on PN50B430P2D
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Question

weight of TV

asked 3 years, 2 months ago
dwntwndude
Indianapolis, IN
on PN50B430P2D
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Question

I can not find my receipt so I took it to an independant repair shop and they said it was the Y/sustainng module will you cover that?

asked 3 years, 1 month ago
aas5835
on PN50B430P2D
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Question

How do I get rid of red static on my plazma screen?

I get a red and sometimes green static on my screen. If I turn the tv off for about 20 minutes and turn it back on the red goes away but will come back a few minutes later. Is there anything that i can do? I cant afford for a service tech to come out to my house to look at it. Thank you for your time!
asked 3 years ago
terriesnickers
washington
on PN50B430P2D
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Question

does anyone know how to prevent the message "Mode not supported"?

sometimes when I change channels i get this message and no picture unless I flip channels back and forth a few times.
asked 3 years, 5 months ago
glandr2
on PN50B430P2D
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Question

there is a black line on the top side of the screen?

asked 3 years, 3 months ago
bouchra
17025
on PN50B430P2D
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Question

Connecting

I would like to connect my laptop to my plasma. The problem is that the laptop has a VGA port but the tv has a HDMI port. Is a cable available to do this or is there another way? Thanks
asked 3 years, 2 months ago
Anonymous
NC
on PN50B430P2D
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Question

thin black lines have appeared on the screen and will not go away how can this be treated?

three thin distinct lines towards the top of the screen
asked 3 years, 1 month ago
lilkraziej
on PN50B430P2D
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