Search Samsung

Looking for Answers about samsung (Unknown)?

Choose a Category
AppstoreApps(Q:636 A:259)
Battery(Q:1 A:0)
Chargers(Q:2 A:1)
Dishwashers(Q:14 A:23)
Dryers(Q:40 A:49)
Electric Ranges(Q:82 A:109)
French Door(Q:3 A:4)
Gas Ranges(Q:95 A:121)
Induction(Q:6 A:7)
LCD(Q:3 A:3)
LED Lighting(Q:2 A:3)
Microwaves(Q:112 A:165)
Pedestals(Q:8 A:7)
Side Vent Kit(Q:6 A:5)
Top Load Washers(Q:37 A:66)
UHD TV(Q:39 A:34)
Verizon Wireless(Q:109 A:125)
Washers(Q:19 A:31)
Water Filters(Q:14 A:14)
Shop now at Samsung
or
Choose a Category

Customer Questions & Answers for
(Unknown)

Customer Questions & Answers:
45 Questions
 | 
28 Answers

Questions & Answers for (Unknown)

Question

how do i get into the BIOS of my Samsung 900x to set the boot order. I need to boot to cd.

asked 3 years, 2 months ago
DebbieG
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Holding F2 while booting will take you to the BIOS setup screen.
answered 3 years, 2 months ago
brianpp
USA
-1point
0out of 1found this answer helpful.
Question

Where can I buy an additional ac-adaptor for my Series 9 laptop (13")?

asked 3 years, 3 months ago
sner66
Hinsdale, IL
on
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
Please note that Doraga is wrong. You need to buy BA44-00278A and 3721-001184. I have the former and it does NOT include the U.S. plug (3721-001184). That part is back-ordered.
answered 3 years, 2 months ago
brianpp
USA
0points
0out of 0found this answer helpful.
answer 2
the other post is incorrect. I confirmed with Samsung live chat that all you need is ONE part:
BA44-00278A

This is a one piece adapter. The cord is NOT separate, unlike what it says at samsungparts.com. This may have been corrected by the time you read this.
answered 3 years, 2 months ago
Dorago
0points
0out of 0found this answer helpful.
answer 3
From samsungparts.com You need to buy BA44-00278A and 3721-001184
answered 3 years, 2 months ago
brianpp
USA
0points
0out of 0found this answer helpful.
Question

How do I keep the power on when I close the lid?

I have a Series 9 notebook. I want to keep the power on when I close the lid. Changing the power settings in the control panel is disabled. Please tell me how to do it through other means. My knowledge of computers is high. I just need the directions.
asked 3 years, 2 months ago
jamesthebest
on
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
I have read that you can turn off fast start and then the stay on when lid is closed selection will be available by typing fast start in the search menu. However on my machine it doesnt come up??? yes I want to use HDMI out and a remote keyboard and mouse when I am at my desk.
answered 2 years, 11 months ago
Dsoucie
0points
0out of 0found this answer helpful.
answer 2
what if he is doing HDMI out like me

you have to go turn 'fastboot' off from samsung settings, then ull be able to choose 'do nothing' uder power management,, under 'choose what to do when lid closes'
answered 3 years ago
SS2006
0points
0out of 0found this answer helpful.
answer 3
Not sure what you want the power on for when you close the lid. Maybe so the chargeable USB work continues to work? There a fair amount here http://support-us.samsung.com/cyber/popup/pop_troubleshooting.jsp?ia_cd=N0000137&model_name=NP900X3A about Power Settings.
answered 3 years, 2 months ago
brianpp
USA
0points
0out of 0found this answer helpful.
Question

how do i get additional cable lAN gigabit dongles

i need to purchase additional LAN doogle how do i do that.
asked 3 years, 3 months ago
jmilos
cleveland
on
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Actually, part number AA-AH0NAMB/US shows to be for the VGA dongle.

Here is the correct one for the Ethernet dongle. AA-AE0NAMB/US
answered 3 years, 1 month ago
gulliver22
0points
0out of 0found this answer helpful.
answer 2
It's available from many online stores. Just do Google shopping search for part "AA-AH0NAMB/US".
answered 3 years, 2 months ago
brianpp
USA
0points
0out of 0found this answer helpful.
Question

I have recently purchased a samsung 900X3A and the wireless reception is very poor. Is there something I could download to improve the reception?

asked 3 years, 2 months ago
skpost
on
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Although I've not yet fixed my computer, I have determined that the root cause is almost certainly a hardware issue related to plugging a monitor into my Series 9 computer. I get speeds 5x-10x faster when no monitor is plugged vs when a monitor is plugged in. It does not seem to matter which monitor is connected (including a new Samsung monitor); nor whether using VGA or HDMI. The monitor must be on though to cause the problem.
answered 3 years, 1 month ago
bsohn
Phoenix, AZ USA
0points
0out of 0found this answer helpful.
answer 2
If you've tried everything here http://support-us.samsung.com/cyber/popup/pop_troubleshooting.jsp?ia_cd=N0000137&model_name=NP900X3A especially the "Weak Wireless Signal", you need to call Samsung Tier 2 Support (800.726.7864) and explain it to them.

Mine has the same problem and Samsung are sending me a shipping label so I can send it in for servicing. They have not explained what they will do.
answered 3 years, 2 months ago
brianpp
USA
0points
0out of 0found this answer helpful.
Question

how do i re-enable wireless on my series 9 laptop?

asked 3 years, 3 months ago
bbarbaric
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Fn+F9 toggles wireless on and off.
answered 3 years, 2 months ago
brianpp
USA
0points
0out of 0found this answer helpful.
Question

My touchpad is intermittently unresponsive and other times does not direct the cursor where I want it to go. How do I fix this?

I have only had the computer for one week. But, if I cannot make the touchpad more reliable, I will be forced to return it to the store.
asked 3 years, 2 months ago
Anonymous
San Mateo, California
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I have not encountered any problems. Your touchpad may be defective but the first thing to do is install the updated touchpad driver from Samsung. Ignore the old date that they have published -- you want driver v15.3.6.0
answered 3 years, 2 months ago
brianpp
USA
0points
0out of 0found this answer helpful.
Question

I need help entering sign on password with a foreign keyboard

Hi,
I have purchased the NP900X1A in Minneapolis and brought it home to Norway. A small issue when buying the PC was the US keyboard when I need a Norwegian keyboard. Having used US keyboard for several years with software defined Norwegian keyboard, I did not expect any problem with the keyboard.
After defining keyboard to Norwegian through Region Setting in Windows, I also defined a password to my Windows account. My password includes Norwegian characters, and I had no problem entering and confirming the password. However, when signing onto the computer this morning, I find that I no longere can enter the Norwegian characters, and therefore cannot sign on to my the computer.

Can you therefore help me with:

1. set keyboard to Norwegian before I enter the password?
2. enter the ascii code in the password?
3. reset the password?

Best regards,
HHH
asked 3 years, 1 month ago
hhh1
Oslo, Norway
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This tool is will help you reset your password. It is called Trinity Rescue Kit. It has helped me many times when I get stuck in similar situations.
answered 3 years ago
Tractorphil
0points
0out of 0found this answer helpful.
Question

turn display off?

I have it set for 10 minutes, but it never turns off
I'm on high performance settings
asked 3 years ago
SS2006
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Do you have a screensaver enabled. The display will only turn off if the laptop is idle.
answered 2 years, 7 months ago
SmartShopping
0points
0out of 0found this answer helpful.
Question

I am a problem in upgrading the operating system to professional (from home premium) using the MS anytime upgrade- Any tips on what to do?

After entering the purchased key into the anytime upgrade program- the program returns and says upgrade unsuccessful- checking MShelp web site says this should be covered by the vendor/manuf. support. Can you help?
asked 3 years, 4 months ago
Anonymous
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I did this anytime upgrade myself. Do you have still have the Recovery Partition? You may want to restore the S9 back to original and do the anytime upgrade again.

[Win 7 x64 Prem to Win 7 x64 Pro]
answered 3 years, 2 months ago
brianpp
USA
0points
0out of 0found this answer helpful.
Question

Disable touchpad

How do you disable the touchpad on the Samsung Series 9 NP900X1A when a mouse is plugged in?
asked 3 years, 1 month ago
LLBR
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
In Windows, go to the 'Mouse' settings in the Control Panel. Click on the 'Device Settings' tab (it has a red Synaptics logo on it. Under the list of Devices, there is a check-box labeled 'Disable internal pointing device when external USB pointing device is attached'. Check that box and then click 'Apply'.
answered 2 years, 8 months ago
smoldyr
0points
0out of 0found this answer helpful.
Question

Battery not charging on Series 9 notebook

I have a series 9 notebook, 11 inch. The battery will not charge. Leave it plugged in, says 100% charged, but as soon as you take the power cord off it shuts down. Anyone else have this problem or have any thoughts?

Thanks in advance for any help.
asked 2 years, 7 months ago
jonsamg
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Sounds like a faulty battery. I had this problem with one of mine and it turned out to be the battery.
answered 2 years, 7 months ago
SmartShopping
0points
0out of 0found this answer helpful.
Question

where can I buy the mini-hdmi to vga adapter for samsung series 9 metioned in the manual?

asked 3 years ago
jsrusten
New York
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
http://www.samsung.com/us/computer/laptops-accessories/AA-AH1NAMB/US
answered 2 years, 7 months ago
SmartShopping
0points
0out of 0found this answer helpful.
Question

con you connext a second monitor to a 900X3A laptop?

asked 2 years, 11 months ago
Wandrews
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
yes. you can through the VGA Dongle sold separately. After connecting press Fn+F4 to activate the screen or you can use Intel WIDI option to connect to your TV
answered 2 years, 8 months ago
Srk24
Edison, NJ
0points
0out of 0found this answer helpful.
Question

Touchpad problem

Hi,
In the past computer companies would send me a box and then I would pack my laptop and ship it to the selected location. Does Samsung operate that way or do I have to send it in using my own shipping company?

Also, I'm reluctant on sending my computer in because the problem fixes itself. However, it does come back semi-frequently. I do not want to get charged the fee if you guys cannot duplicate the problem.

I look forward to hearing the reply
asked 1 year, 9 months ago
sandok
orange county, ca
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Samsung doesn't supply packaging materials. However, provided that you're under warranty, there will be not cost to you. To complete a service request, please go here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 9 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

I need a new ac adapter (2 of them) for my Samsung Series 9 11.6 inch laptop (NP900X1a). How do I order them--as soon as possible?

I dropped my new Samsung Series 9 laptop, and it fell on the connection to the AC adapter, bending it beyond repair (and likely breaking the connection). I was unable to use it thereafter. The computer works find without AC power, but I need the adapter ASAP to continue my work.
asked 3 years, 2 months ago
jloscalzo
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
www.samsungparts.com
Unfortunately, they are not very fast (took about a month for me to receive mine).
answered 3 years, 1 month ago
bsohn
Phoenix, AZ USA
0points
0out of 0found this answer helpful.
Question

for the Samsung Series 9 900X1A-A01, 11.6" laptop - will the micro HDMI to VGA cable drive a LCD projector?

Sure the micro HDMI to VGA cable accesory exists, but does it actually WORK when hooked up to an analog LCD or LCD projector. Believe that the HDMI digital signal actually needs to be converted to an analog signal for this to work. A cable alone will not do this. Has anyone really tried to use the accesory cable to run an external LCD display or a LCD projector? Thanks.
asked 3 years, 1 month ago
ffrazer
Arkansas, USA
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
External display yes, but projector no.
answered 2 years, 7 months ago
SmartShopping
0points
0out of 0found this answer helpful.
Question

where can i buy computer to pojecter adopter

asked 3 years ago
insoon2010
AZ
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Depends on what model laptop you have. And I'm assuming that you're looking for VGA out.
answered 3 years ago
brianpp
USA
0points
0out of 0found this answer helpful.
Question

How to re partition the disk drives on my series 9 after the initial setup

Step by step repartition after initial setup
asked 3 years ago
Francodvm
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Right-Click My Computer, select Manage, select Disk Management. From the list you can select your partition you wish to expand or shrink. Select whichever you wish to do and choose a size.
answered 2 years, 7 months ago
SmartShopping
0points
0out of 0found this answer helpful.
Question

The Samsung 9 Series laptop is not projecting correctly on a Samsung monitor - the image is stretched. Is there a fix?

asked 2 years, 10 months ago
alr1
on
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Do the Resolutions match between the laptop and the monitor and have you adjusted the image sizing in the Personalization Panel?
answered 2 years, 7 months ago
SmartShopping
0points
0out of 0found this answer helpful.
1 2 3 next>>
Copyright © 1995-2014 SAMSUNG All rights reserved.