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Customer Questions & Answers for
NP300U1A

Customer Questions & Answers:
38 Questions
 | 
12 Answers

Questions & Answers for samsung NP300U1A

Question

how to boot from usb flash drive

installing windows 7 using usb flash drive
asked 3 years, 2 months ago
moji
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
During cold boot press ESC key to enter boot device choice menu.
answered 3 years ago
NP300U1Auser
0points
0out of 0found this answer helpful.
Question

I just bought the notebook and cannot figure out how to open the lid.

asked 3 years, 3 months ago
Riverwoods
PA
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
With the notebook face up, and the "Samsung" on the right, and upside down, just pull up on the grey lid.
answered 3 years, 2 months ago
jns7
UP, PA
0points
0out of 0found this answer helpful.
Question

How can I disable tap-to-click on the trackpad? Computer model number is NP300UA1, OS is Windows 7 Home Premium.

asked 3 years, 1 month ago
bhodges
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Make sure that Elan trackpad driver is installed. Start it configuration utility and select desired features.
answered 3 years ago
NP300U1Auser
0points
0out of 0found this answer helpful.
Question

can the 4gb of ram be upgraded ? how much ?

asked 2 years, 10 months ago
PhredzPhotoz
on NP300U1A
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Samsung does not officially support more than 4GB but users have reported success with upgrading to a single 8GB DDR3 SO-DiMM. Make sure you have latest BIOS.
answered 2 years, 6 months ago
AdamW
Chapel Hill, NC
0points
0out of 0found this answer helpful.
Question

Why does my battery only charge to 74%?

The battery on my new 300U1A only charges to 74% no matter how long I pug it in. The battery life only lasts about 1.5 hours. Seems like it should last longer and charge to 100%. Very disappointed that I have to use the power cord any time I want to use the computer for more than about an hour. I usually discharge the battery fully before re-charging it. Is this normal and what can be done to get longer battery life?
asked 3 years, 1 month ago
Anonymous
Seattle, WA USA
on NP300U1A
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
You have enabled Battery Life Extender feature. This saves the battery life (the number of times you can cycle the battery) by not overcharging it at the expense of not fully charging it every time. You can disable this feature through Samsung Control Center.
answered 3 years ago
NP300U1Auser
+1point
1out of 1found this answer helpful.
Question

Silent Mode Windows 8

I have recently upgraded to windows 8, and installed the Samsung Settings application (previously Easy Settings). But silent mode is missing from the menu. When pressing the Silent Mode button on the keyboard something seems to happen but there is no way of telling what exactly since there is nothing showing up on screen or in the Samsung Settings menu.
I have also reinstalled the Samsung Settings but no avail.
I really need this since the fan is really blowing off steam..

Any Solution for this?
Would be greatly appreciated!
asked 1 year, 5 months ago
Skynet500
The Netherlands
on NP300U1A
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Please ensure that all drivers for Windows 8 have been properly updated using update program here: http://orcaservice.samsungmobile.com/SWUpdate.aspx

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech42
+1point
1out of 1found this answer helpful.
Question

Silent-Mode Windows 8

With Samsung Settings (Previously know as Easy Settings) installed in Windows 8. The silent-mode option doesn't appear in the Samsung Settings menu.
When pressing the fan icon (F11) on the keyboard which is used to turn the Silent-Mode on and off,nothing seems to happen and no symbols appear on-screen.

I also re-installed the Samsung Settings application but no avail.

Any solution to this?
Thanks in advance!

PS: The silent mode option should be in the menu, but is missing from mine: To clarify (see picture below)
asked 1 year, 5 months ago
Skynet500
The Netherlands
on NP300U1A
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Please ensure that all drivers for Windows 8 have been properly updated using update program here: http://orcaservice.samsungmobile.com/SWUpdate.aspx

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech42
+1point
1out of 1found this answer helpful.
Question

NP300U1A-A01US - can it take a single 8GB SODIMM, rather than just the 4GB?

asked 2 years, 10 months ago
beldecca
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes but I would choose a high quality module, the i3 controls the memory not the motherboard and an I3 can support up to 8gb's of memory, regardless if it's in one or two slots.
This computer only has one.
terramir
answered 2 years, 2 months ago
terramir
Los Angeles, CA, USA
0points
0out of 0found this answer helpful.
Question

HDMI OUTPUT FOR DUAL SCREENS

How to you enable HDMI for HDMI screen output to a LCD TV?

TV is not getting a signal!
asked 2 years, 3 months ago
etpetp
FL
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=45272

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 3 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

WIN7 64 BIT SOFTWARE

where can I get the win7 64 bit software for my laptop? I need to clean build.
asked 2 years, 3 months ago
etpetp
FL
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. If you'd like to contact us at qasupport@sea.samsung.com we can furnish you with a recovery disc. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 3 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

laptop freezes during boot up

asked 2 years, 2 months ago
raffy
ny, usa
on NP300U1A
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. It seems that your device may need servicing. Please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 2 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

How to purchase extended warranty for my laptop

asked 1 year, 11 months ago
raffy
ny, usa
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. You can find out more about extended service plans here: https://samsungserviceplans.com/ESP/PurchaseHome.aspx

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 11 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

PXE Boot

How do I set the NIC to allow PXE boot? In the BIOS, when I click on the Network Card in the Boot Device options, and press the "Enter" key, nothing happens.

Thanks.
asked 3 years, 2 months ago
jns7
UP, PA
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I lockdown this laptop without a security hole?

asked 2 years, 10 months ago
CSTeacher
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I have the NP300U1A laptop. I would like a spare battery, but I do not find it available on your website. Can you please help me?

asked 2 years, 10 months ago
englander
Cleveland, Ohio
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I have recently bought the 9 series ~ 6 months ago and now there is a loud noise from the rear fan, how can I have this solved?

asked 2 years, 10 months ago
nirajp007
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Wifi problem

My wifi works perfectly the only problem I have is for some reason when I turn off my computer then turns it on later my computer doesn't recognize that I have wifi and so to get access to the internet I must go to the "samsung control center" then click under wifi to turn on my device. It's such a hassle! Is there anyway I could just leave my wifi on even after restarting it?
asked 2 years, 9 months ago
nibf
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

i hate the trackpad

every time i try to fill in a web form, touching the track pad in the wrong way on the wrong spot takes me to the previous/next webpage i was on. this is driving me crazy! i actually hate this machine for that reason alone. i have turned off everything except pointer movement in the driver, but this "feature" cannot be stopped. i came to this site to find a driver that does not do this -- it has already caused me to lose one attempted comment here already!
asked 2 years, 9 months ago
bpahnelas
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Where can I download the webcam applications?

asked 2 years, 9 months ago
timjr
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Result of repair

Please advise result of recent repair. Thank you
asked 2 years, 9 months ago
VinnieV
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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