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Customer Questions & Answers for
NP300U1A

Customer Questions & Answers:
38 Questions
 | 
12 Answers

Questions & Answers for samsung NP300U1A

Question

how to boot from usb flash drive

installing windows 7 using usb flash drive
asked 3 years ago
moji
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
During cold boot press ESC key to enter boot device choice menu.
answered 2 years, 10 months ago
NP300U1Auser
0points
0out of 0found this answer helpful.
Question

How can I disable tap-to-click on the trackpad? Computer model number is NP300UA1, OS is Windows 7 Home Premium.

asked 2 years, 11 months ago
bhodges
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Make sure that Elan trackpad driver is installed. Start it configuration utility and select desired features.
answered 2 years, 10 months ago
NP300U1Auser
0points
0out of 0found this answer helpful.
Question

can the 4gb of ram be upgraded ? how much ?

asked 2 years, 8 months ago
PhredzPhotoz
on NP300U1A
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Samsung does not officially support more than 4GB but users have reported success with upgrading to a single 8GB DDR3 SO-DiMM. Make sure you have latest BIOS.
answered 2 years, 4 months ago
AdamW
Chapel Hill, NC
0points
0out of 0found this answer helpful.
Question

I just bought the notebook and cannot figure out how to open the lid.

asked 3 years, 1 month ago
Riverwoods
PA
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
With the notebook face up, and the "Samsung" on the right, and upside down, just pull up on the grey lid.
answered 3 years ago
jns7
UP, PA
0points
0out of 0found this answer helpful.
Question

HDMI OUTPUT FOR DUAL SCREENS

How to you enable HDMI for HDMI screen output to a LCD TV?

TV is not getting a signal!
asked 2 years, 2 months ago
etpetp
FL
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=45272

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 2 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

How to purchase extended warranty for my laptop

asked 1 year, 10 months ago
raffy
ny, usa
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. You can find out more about extended service plans here: https://samsungserviceplans.com/ESP/PurchaseHome.aspx

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 10 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

NP300U1A-A01US - can it take a single 8GB SODIMM, rather than just the 4GB?

asked 2 years, 8 months ago
beldecca
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes but I would choose a high quality module, the i3 controls the memory not the motherboard and an I3 can support up to 8gb's of memory, regardless if it's in one or two slots.
This computer only has one.
terramir
answered 2 years ago
terramir
Los Angeles, CA, USA
0points
0out of 0found this answer helpful.
Question

WIN7 64 BIT SOFTWARE

where can I get the win7 64 bit software for my laptop? I need to clean build.
asked 2 years, 1 month ago
etpetp
FL
on NP300U1A
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. If you'd like to contact us at qasupport@sea.samsung.com we can furnish you with a recovery disc. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years, 1 month ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

laptop freezes during boot up

asked 2 years ago
raffy
ny, usa
on NP300U1A
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. I'm very sorry for any inconvenience this may have given you. It seems that your device may need servicing. Please complete a service request here: http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 years ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Silent Mode Windows 8

I have recently upgraded to windows 8, and installed the Samsung Settings application (previously Easy Settings). But silent mode is missing from the menu. When pressing the Silent Mode button on the keyboard something seems to happen but there is no way of telling what exactly since there is nothing showing up on screen or in the Samsung Settings menu.
I have also reinstalled the Samsung Settings but no avail.
I really need this since the fan is really blowing off steam..

Any Solution for this?
Would be greatly appreciated!
asked 1 year, 3 months ago
Skynet500
The Netherlands
on NP300U1A
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Please ensure that all drivers for Windows 8 have been properly updated using update program here: http://orcaservice.samsungmobile.com/SWUpdate.aspx

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 3 months ago
SamsungTech42
+1point
1out of 1found this answer helpful.
Question

Silent-Mode Windows 8

With Samsung Settings (Previously know as Easy Settings) installed in Windows 8. The silent-mode option doesn't appear in the Samsung Settings menu.
When pressing the fan icon (F11) on the keyboard which is used to turn the Silent-Mode on and off,nothing seems to happen and no symbols appear on-screen.

I also re-installed the Samsung Settings application but no avail.

Any solution to this?
Thanks in advance!

PS: The silent mode option should be in the menu, but is missing from mine: To clarify (see picture below)
asked 1 year, 3 months ago
Skynet500
The Netherlands
on NP300U1A
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Please ensure that all drivers for Windows 8 have been properly updated using update program here: http://orcaservice.samsungmobile.com/SWUpdate.aspx

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 3 months ago
SamsungTech42
+1point
1out of 1found this answer helpful.
Question

Why does my battery only charge to 74%?

The battery on my new 300U1A only charges to 74% no matter how long I pug it in. The battery life only lasts about 1.5 hours. Seems like it should last longer and charge to 100%. Very disappointed that I have to use the power cord any time I want to use the computer for more than about an hour. I usually discharge the battery fully before re-charging it. Is this normal and what can be done to get longer battery life?
asked 2 years, 11 months ago
Anonymous
Seattle, WA USA
on NP300U1A
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
You have enabled Battery Life Extender feature. This saves the battery life (the number of times you can cycle the battery) by not overcharging it at the expense of not fully charging it every time. You can disable this feature through Samsung Control Center.
answered 2 years, 10 months ago
NP300U1Auser
+1point
1out of 1found this answer helpful.
Question

Trackpad delayed response moving left and right

This is on a brand new NP300U1A. If I launch notepad (or any program), start typing, and after pressing a key I immediately start moving the trackpad side-to-side - the trackpad does not respond until 2-3 seconds after my last keypress. vertical movement seems to work - but horizontal does not. I have tried disabling all the special features using the Elan options panel, and that did not help.
asked 2 years, 11 months ago
LanceH
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

HOW TO USE MICROPHONE JACK?

I WANT TO USE MICROPHONE JACK WITH EXTERNAL MICROPHONE NOT INSIDE MICROPHONE TO RECORD.
asked 2 years, 11 months ago
yoomrl
plano, TX
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How can I use only external mic to record, not inside mic?

I want to record through external mic. When I insert external mic into mic/headphone jack, I doesn't work. it recorded through inside mic. How can I use only external mic to record? I use np300u1a notebook.
asked 2 years, 11 months ago
yoomrl
plano, TX
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Are there any extra capacity batteries available for this model--hopefully 6 cell?

Some other Samsung Ultra portables have 6 cell batteries--maybe one of those batteries will work with the NP300U1A.
asked 2 years, 9 months ago
nmWileyCoyote
Somewhere out West
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How can I solve issues with reading 16GB Class 10 SDHC cards in a NP300U1A-A01US notebook?

I can't read 16GB Class 10 SDHC cards in a NP300U1A-A01US notebook with the SD card reader. Cards up to 4GB read fine. The 16GB cards actually show up in Explorer as drive F, but the computer asks me to format them before use. I have tried this and get a message that says "Windows was unable to complete the format".

I can read the 16GB cards if I first insert them into a USB stick that has a SDHC receptacle and plug them into a USB port. I have uninstalled / reinstalled the "Generic STORAGE DEVICE USB Device" driver under "Disk Drives" in the Device Manager several times and rebooted. I have tried another identical card and it does the same thing. I also installed the cards in another notebook of a different brand and they work fine there.

Has anyone else had this issue? How can I solve it?
asked 2 years, 9 months ago
KSamsung
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do I get the touchpad to stop behaving like the back button on google chrome?

While browsing the internet, scrolling with the touchpad acts like the back button and I go back to the previous webpage.
asked 2 years, 8 months ago
sjcordaro
Omaha
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I accidently removed Microsoft Office Starter

I accidently removed Microsoft Office Starter from my new laptop , is there any way to
download it or recover it ?
Thanks
Steve
asked 2 years, 8 months ago
doozis
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Can you send me the key of Microsoft Office?

I lost the paper that has the validation key and i needed to restore the laptop to its original settings. So the office is no longer working. Thank you
asked 2 years, 8 months ago
DPlevka
on NP300U1A
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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